Why can I not attach a pst file into an email (operation failed)

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Guest

When I export my contacts folder to my desktop, (I want to attach it to an
email message and mail it to someone), the icon shows up as not being
recognized by windows, and pointing to it reveals it is an office dat file
(not a pst file), even though I selected pst file when I exported it. In my
old outlook (2000), this icon was the small office logo, and was recognized
as a pst file. Anyway, when I try to attach this file into an email message,
I get "operation failed". Can anyone help please? Thanks.
 
Because Outlook is still holding the file open after the export. You would need to shut down and restart Outlook before performing the insertion. Also note that some versions of Outlook block access to .pst file attachments. Better to put it in a .zip.

--
Sue Mosher, Outlook MVP
Author of Configuring Microsoft Outlook 2003

and Microsoft Outlook Programming - Jumpstart for
Administrators, Power Users, and Developers
 
STORM said:
When I export my contacts folder to my desktop, (I want to attach it
to an email message and mail it to someone), the icon shows up as not
being recognized by windows, and pointing to it reveals it is an
office dat file (not a pst file), even though I selected pst file
when I exported it. In my old outlook (2000), this icon was the
small office logo, and was recognized as a pst file. Anyway, when I
try to attach this file into an email message, I get "operation
failed". Can anyone help please? Thanks.
Click to expand...

First, create a new PST with File>New>Outlook Data File. Then, right-click
your Contacts and choose "Copy Contacts". Speficy the new PST as your
destination. When the copy completes, close the new PST (right-click>Close)
and close and restart Outlook. You'll then be able to mail the PST, if
security settings allow. If not, zip it up to mail or rename it to ".psx"
or something and rename it again on the receiving end.
 
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