Yeah... learning... I think I have a lot to learn. And I always will (I
hope!) This exchange got me to thinking...
The thing about newsgroups is that you often don't know anything about the
expertise of the person asking the question. This is in no way a judgment of
the person, simply that some are more knowledgeable in certain areas than
others. Like, some folks don't have time for any of this, they devote all
their time to their job (might even be an astronaut!)
Most posts (almost all from what I've seen) don't include enough information
to make a sure-fire diagnoses. Or, there may be 10 or more possible causes.
If you don't have time to list them all (even if you know them) you do your
best with the time/resources you have. So... when you answer a post, you
have one of two choices. You can continue to question the individual about
each and every little detail, or, you can supply the information that is
very often relevant in the hops that you hit the nail on the head. If not,
the person will reply back with more detail (hopefully), or tell you to go
to hell because they already knew that! If you reply with the info that is
the solution most of the time, you have the best chance of success. But
there is still a chance you're gonna miss the mark.
Such is life...
-Frank