Your blanket generalization about Western Digital isn't the case for
everyone.
I had a Western Digital HDD which developed defects about a month before the
warranty expired. I obtained an RMA number from WDC Customer Support and
returned the defective drive under warranty. Western Digital did not send
me a new drive, it was a recertified refurbished drive.
I guess it sounded like a blanket, wasnt meant that way. That is the
first Ive heard of a WD replacement with a used drive, but, gee whiz,
I guess I havnt heard it all yet ;{) It is true there are 6 million
stories in this city, this was just one of them. I work for a company
in the top 50 of the Fortune 500, and we push hard to " do the right
thing" for our customers, not always "do it right" for the company, so
I know the difference between "We cant do that" and " We dont want to
do that". If the company I work for can provide the service, genuine
original replacement items for customers and still make our margin,
and everybody makes money, customers are happy, vendors are happy,
then why cant companies like Seagate and WD provide the same? Its not
an ideal world Im talking about, this is basic business. The answer
methinks is greed. Ohwell, everone has their own ethics to live by.