Where to get restore for XP

  • Thread starter Thread starter Bill Voight
  • Start date Start date
B

Bill Voight

Sports fans,

My Win 2K box died, I replaced it with a unit w/preinstalled XP home
edition. The XP has no backup/restore utility (believe it or not, I
actually have a recent backup of my Win 2K box). Since the replacement
box did not come w/an XP CD I have no way to install the backup/restore
software. Where can I get it?

Thanks,



bv
 
Installing the Backup Program on the Home Version
http://www.onecomputerguy.com/windowsxp_tips.htm#backup_home

HOW TO: Use Backup to Back Up Files and Folders on Your Computer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308422&Product=winxp

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User
Microsoft Newsgroups

Get Windows XP Service Pack 2 with Advanced Security Technologies:
http://www.microsoft.com/athome/security/protect/windowsxp/choose.mspx

-------------------------------------------------------------------------------------------

:

| Sports fans,
|
| My Win 2K box died, I replaced it with a unit w/preinstalled XP home
| edition. The XP has no backup/restore utility (believe it or not, I
| actually have a recent backup of my Win 2K box). Since the replacement
| box did not come w/an XP CD I have no way to install the backup/restore
| software. Where can I get it?
|
| Thanks,
|
| bv
 
Bill said:
Sports fans,

My Win 2K box died, I replaced it with a unit w/preinstalled XP home
edition. The XP has no backup/restore utility (believe it or not, I
actually have a recent backup of my Win 2K box). Since the replacement
box did not come w/an XP CD I have no way to install the backup/restore
software. Where can I get it?
Click to expand...


Contact the computer's manufacturer.

Microsoft requires its licensed OEM computer manufacturers to
provide a means of returning the computer to its original, ex-factory
state. The particular method of recovery, however, is left entirely to
the discretion of each individual computer manufacturer.

Legally, the OEM has met it's contractual obligation to Microsoft
by providing a means of returning the PC to its ex-factory state,
whether it's a Recovery CD or a Recovery Partition. They are not
legally obliged to provide a true installation CD as part of the sale.
Reputable, customer-service aware OEMs, like Dell and Gateway, do
provide a full OEM installation CD, that does permit custom
installations and repairs. However, many uncaring OEMs, such as
eMachines, Compaq, HP, and Sony, in an effort to save pennies and reduce
their support costs by having to hire support people that need only say
"Boot from the Recovery CD to return your PC to its original condition,"
provide only a CD bearing a disk image of the hard drive as it left the
factory.

Essentially, it boils down to "You get what you pay for."

--

Bruce Chambers

Help us help you:



You can have peace. Or you can have freedom. Don't ever count on having
both at once. - RAH
 
Microsoft shouldn't allow OEM computer manufactures to do this in the first
place.You should be provided with a full copy of the OS.Or is it another
attempt by Microsoft to curtail piracy? (Having the paying customer pretty
much screwed in the end)
 
Bill,
1. The seller/manufacturer should have given you a Recovery/Restore CD with
COA sticker on PC, need to contact them for a replacement, many like Dell
would not do this after the initial 30 day warranty.

2. There might be a Recovery/Restore partition on the HDD, you should be
able to run the recovery/retore from there. Many manufacturer have been
doing it this way such as Compaq/HP. Dell has started doing this with some
of their home models, but sometimes if you contact them within 30 days of
purchase, they may send you the Recovery/Restore CD.

3. Also if the XP box came with a CD Burner, you should be able to create a
recovery/restore CD. Be aware that you get one chance in many cases to this.
If it fails, you will need to get technical help from the PC manufacturer.

*** For those planning to change the drive partitions on the PC's HDD,
either right out of the box, or later on, make sure that you make the
backup restore/recovery CD first before making changes. ***

4. You may need to purchase a new retail copy of XP. And then go the PC
manufacturer's website; get all the drivers for the hardware on your PC,
especially laptops. In some cases, Windows XP generic drivers will not work
on specific laptops/notebooks.

--

Click on Link to Add MS to your News Reader: news://msnews.microsoft.com
Rich/rerat

(RRR News) <message rule>
<<Previous Text Snipped to Save Bandwidth When Appropriate>>




:

| Sports fans,
|
| My Win 2K box died, I replaced it with a unit w/preinstalled XP home
| edition. The XP has no backup/restore utility (believe it or not, I
| actually have a recent backup of my Win 2K box). Since the replacement
| box did not come w/an XP CD I have no way to install the backup/restore
| software. Where can I get it?
|
| Thanks,
|
| bv
 
Carey said:
Installing the Backup Program on the Home Version
http://www.onecomputerguy.com/windowsxp_tips.htm#backup_home

HOW TO: Use Backup to Back Up Files and Folders on Your Computer in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;308422&Product=winxp
Click to expand...
Carey,

Thanks for the answer. I have restored some of the stuff I need already.

As an aside, newsgroups are an incredible source of info. I'm a UNIX
engineer (mostly Solaris) and the unix groups work much the same way-
there's always somebody with the answer.

Anyway, have a good one. I owe you a chilled beverage if you're ever in
the DC area.

BV
 
You're saying that Microsoft shouldn't allow OEM's to offer a way for
customers to get back to the way the computer was when they opened the box?
That's pretty severe! They're NOT going to give you a full CD anymore - not
at the PC prices that the public is clamoring for. People want cheap, they
get cheap! Pay $4200 for a PC from Alienware and you get a full Windows XP
CD. But NOT at $399.95.

One of the reasons that OEM's do it this way is because most of their
computers have a great amount of proprietary hardware in the computers they
sell. Therefore they MUST supply the necessary drivers. The Windows XP CD
only has generic drivers. The OEM's try to "lock you in" to their company
for hardware replacements and upgrades. Try getting a power supply at a
local PC fair for a Dell computer. You can't! Try getting a replacement M/B
that will physically mount in the Dell case. You can't - different hole
locations. Gotta go back to Dell and pay their exorbitant prices!

Another reason they do it this way is because they get their 20 cents for
every box that they deliver that has certain 3rd party crap installed on it,
such as AOL, Real Player, backdoor web etc.

This has been beaten to death here for 3+ years now. It's an old, old
discussion! You buy OEM - you get OEM supplied recovery options. If
Microsoft didn't mandate and stipulate such, you would probably get
"nothing" from Dell - Gateway - Sony - HP/Compaq (especially) etc!.

--
Regards,

Richard Urban

aka Crusty (-: Old B@stard :-)

If you knew as much as you thought you know,
You would realize that you don't know what you thought you knew!
 
Technical said:
Microsoft shouldn't allow OEM computer manufactures to do this in the first
place.You should be provided with a full copy of the OS.Or is it another
attempt by Microsoft to curtail piracy? (Having the paying customer pretty
much screwed in the end)
Click to expand...
Microsoft- screwing the customer? Say it ain't so!
 
Did you even read my post? What I was implying and thought was pretty clear
was that the OEM computer manufactures and Microsoft are screwing me by not
giving me a "full' copy of the OS that I paid for. OEM manufactures are
saving a few penny's per cd by only providing "restore disks" and Microsoft
thinks it is cutting down on piracy by *allowing* the OEM's to do this.
As for your tirade in response to my comment,

|You're saying that Microsoft shouldn't allow OEM's to offer a way for
|customers to get back to the way the computer was when they opened
|the box?

No. I'm saying the exact opposite.

|They're NOT going to give you a full CD anymore - not
|at the PC prices that the public is clamoring for. People want cheap

Why is that extra nickel per unit going to break Dell? Of course not!

|One of the reasons that OEM's do it this way is because most of their
|computers have a great amount of proprietary hardware in the computers
|they
|sell. Therefore they MUST supply the necessary drivers

So what. Supply a separate disk with drivers.

|The OEM's try to "lock you in" to their company
|for hardware replacements and upgrades. Try getting a power supply at |a
local PC fair for a Dell computer. You can't! Try getting a replacement |M/B
that will physically mount in the Dell case. You can't - different hole
|locations. Gotta go back to Dell and pay their exorbitant prices!

I agree with you but it has nothing to do with where I get a *full* copy of
the OS or not.They can still provide another disk.

|This has been beaten to death here for 3+ years now. It's an old, old
|discussion! You buy OEM - you get OEM supplied recovery options. If
|Microsoft didn't mandate and stipulate such, you would probably get
|"nothing" from Dell - Gateway - Sony - HP/Compaq (especially) etc!.

I don't care if you think it's been beaten like a dead horse, it's still
wrong and will be wrong in three more years or fifty more years.
I don't know where your coming from dude but it looks like this bothers you
a great deal
 
Technical said:
Microsoft shouldn't allow OEM computer manufactures to do this in the first
place.You should be provided with a full copy of the OS.Or is it another
attempt by Microsoft to curtail piracy? (Having the paying customer pretty
much screwed in the end)
Click to expand...

More likely the lack of restore CDs is motivated by OEMs trying to prop
up their paid "Customer Support" revenue. Hard drive dies: have to buy
replacement drive from computer manufacturer to get new restore
partition. Accedently destroy restore partition on hard drive: have to
buy restore CD from manufacturer. If ANY hardware problem inside the
case causes problem you might even have to ship the thing back because
there are "no consumer serviceable parts inside", thus the manufacturer
makes some revenue from labor charges in addition to the revenue from
parts sales. Your computer might even end up in a pool of units to be
serviced while you get back a another system that has been "factory
refurbished".

Fortunately many localy owned custom builders supply a generic OEM
installation CD and the driver CDs that come with the OEM companents the
computer is built with.
 
For the record, I don't like what the OEM are doing any more than anyone
else does!

The OEM "may" be screwing you by not supplying a full CD that cost $299, but
it is not Microsoft's fault. If Microsoft didn't step in you would likely
have NOTHING. What do you expect with PC's in the $400-500 range. Because
Microsoft "mandates" that you must have a way to return your system to a
usable state - the OEM's are complying - as cheaply as they can. Without
this mandate do you think you would have "any" way to repair your system
when you screw it up? Likely NOT!

So how is Microsoft screwing you? In my eyes they are looking out for you!

--
Regards,

Richard Urban

If you knew as much as you thought you know,
You would realize that you don't know what you thought you knew!
 
In
Richard Urban said:
For the record, I don't like what the OEM are doing any more
than
anyone else does!

The OEM "may" be screwing you by not supplying a full CD that
cost
$299, but it is not Microsoft's fault. If Microsoft didn't step
in
you would likely have NOTHING. What do you expect with PC's in
the
$400-500 range. Because Microsoft "mandates" that you must have
a way
to return your system to a usable state - the OEM's are
complying -
as cheaply as they can. Without this mandate do you think you
would
have "any" way to repair your system when you screw it up?
Likely NOT!

So how is Microsoft screwing you? In my eyes they are looking
out for
you!
Click to expand...


I agree with all the above, except that I don't even think the
OEM is screwing him. The OEM almost certainly gave him what it
said it would give him. He might not have realized what he was or
wasn't getting, but that's because he failed to do his homework.

Personally, I would never choose to buy a computer that didn't
come with at least an OEM installation CD; if someone chooses to
buy a computer without one, because the price is attractive, and
then complains that there's no CD, he has nobody to blame but
himself.
 
You can't possibly be so obtuse.What are you so hung up on this 299$ dollar
cd price? Xp is sold to OEMs at nowhere near that price and they in fact
press their own cd's. My brother bought a Dell with Win ME on it just before
XP came out. When he called to complain about the OS dell offered him a FULL
copy of XP for 20$. Do you think they lost money on that ? I will repeat
what I said previously; Microsoft can "mandate" the OEMs to provide a full
copy of xp if they wanted to but they don't because not providing a full
copy of the OS discourages the "casual" OS pirate, they have even admitted
this.Also by doing this how much money do you think Microsoft has made by
selling the same customer their OS twice because said customer had to buy
full copy of XP. because of Tec issues?Do you think that this hasn't been
all thought out by Microsoft? Why should I, a paying customer have to pay
for something twice? How is Microsoft screwing me? How are they NOT screwing
me?
 
I have full copies of XP for all three of my computers, I am talking in
generalities.I still blame the OEMs because the average user doesn't know
any better and that's why the OEMs get away with it.
 
I suggest the next time you go to a system builder who will build a computer
for you with a copy of Linux installed.

You think you are being screwed now? You don't even know the true feeling!

--
Regards,

Richard Urban

If you knew as much as you thought you know,
You would realize that you don't know what you thought you knew!
 
In
Technical Ecstasy said:
I have full copies of XP for all three of my computers, I am
talking
in generalities.I still blame the OEMs because the average user
doesn't know any better and that's why the OEMs get away with
it.
Click to expand...


I've heard that "average user doesn't know any better" argument
before, and I don't buy it. Someone who doesn't much about
computers is exactly the person who most needs to do research
before he buys one. Like it our not, our world is based on the
principal of *caveat emptor*. Buying something based solely on
what the ads for it tell you is just foolhardy.
 
Huh? Has absolutely nothing to do with anything I was talking about because
you can't refute my point.
 
You tell me that Microsoft is screwing you. But you tell Ken Blake that you
blame it all on the OEM's.

Which is it, or can't you make up your shallow mind.

With that I bid you good evening. This has come to an end!

--
Regards,

Richard Urban

aka Crusty (-: Old B@stard :-)

If you knew as much as you thought you know,
You would realize that you don't know what you thought you knew!
 
In
Technical Ecstasy said:
And "buyer beware" would be what an apologist for Big Corporate
America would say
Click to expand...


You may think what you like, but anyone who knows me knows that I
am *anything* but "an apologist for Big Corporate America."

Regardless of what you think is right or wrong, not recognizing
that our world is based on *caveat emptor* principles is sticking
your head in the sand.

Stick your head in the sand, and you'll be burnt. Recognize that
"Big Corporate America" is not always straight with you in its
advertising, and you'll do what's necessary to protect yourself.
 
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