Where is the dotnet.Crysal newsgroup.

  • Thread starter Thread starter Geir Holme
  • Start date Start date
G

Geir Holme

Hi.
I am expriencing lots of issues using Crystall in Visual Studio .NET. I have
posted some issues in this community and it is a reproducable problem. Never
the less I am guided to the www.businessobjects.com that is really bad
support handling. They don't have a clue on how to serve their customers
like Microsoft have with all the discussiongroups and help all arround the
world.
It is really frustrating to get directed to another part when we have bought
a Microsoft Produkt. We pay lots of money for Visual Studio and it is not
good policy to direct those customers to another part ragarding problems
with the worst part of the Visual Studio what so ever.

This is just som thoughs form a common user and not ment to be some
shitthrowing to all the people in this community that does at rally good
job. I just hope some Microsoft people read this and if the get lots of
hints like this, who knows.....

Isn't there anybody else that get rather frustrated over the Crystal Support
Center?
Is there some sites/weblinks I could use to present my problems (witch are
very close to bugs as far as I know).

We did have a VB.Crystal newgroup i think.

Thanks for reading this an mabe something good comes out of it.

-geir
 
Geir Holme said:
I am expriencing lots of issues using Crystall in Visual Studio .NET. I have
posted some issues in this community and it is a reproducable problem. Never
<cut>
Click to expand...

So are we. CR .NET is very buggy IMHO. Not to mention slow!

The so-called hotfixes you can download on their website usually fixes some
and breaks some...
Isn't there anybody else that get rather frustrated over the Crystal Support
Center?
Click to expand...

Yes!

I think it may even get worse, now that CR is part of Business Objects...

Steven

- - -
 
Hi Steven and thanks for the support on this issue.

You wrote: So are we. CR .NET is very buggy IMHO. Not to mention slow!

I havent deared to start this SLOW issue thead yet. We went for CR7 to CR9
(VB6 to VB.NET) and we export reports to files and attach them to mails.
This exportroutine is about 10 time slower in CR9. It is very close to not
do the job with the kind of traffic we have. Sceary....


-geir
 
Geir said:
You wrote: So are we. CR .NET is very buggy IMHO. Not to mention slow!
It isvery close to not do the job with the kind of traffic we have.
Sceary....
Click to expand...

Can anybody recommend any similar reporting tools/components with better
performance and less bugs? Just not sure what's out there, so any
experiences are welcome... I have been using CR with my VB5 and 6 projects,
but fear that I might get in the same kind of trouble as Holme with .NET.
 
Hello Geir,

Thanks for your post.

For issues related to Crystal report, you can get support from crystal
decisions. Please kindly note that Microsoft supports setup and
installation for the Crystal Reports products that are shipped with Visual
Studio .NET. All other support is provided by Crystal Decisions, please
look at http://www.crystaldecisions.com/. They have a self-help section and
they offer phone & e-mail support. Their web sites states that you get two
Crystal incidents with the purchase of Visual Studio .NET.

You could also access their forum at
http://support.crystaldecisions.com/forums.

Please feel free to let me know if you have any concerns.

Regards,

HuangTM
Microsoft Online Partner Support
MCSE/MCSD

Get Secure! -- www.microsoft.com/security
This posting is provided "as is" with no warranties and confers no rights.
 
Hi Tian and thanks for bothering.
I really tried to figure out where to get help on
http://support.crystaldecisions.com/forums , but with no luck.

Where does it say that we can have 2 issues (which is way to litle with all
theese errors)
The supportsite says that I need to register the product. I can't see
anything regarding .NET registering.

And as I said. I rally tried to figure this out.

-geir
 
Geir Holme said:
Hi Steven and thanks for the support on this issue.
Click to expand...

When I started programming in .NET (ASP.NET only!) a few years ago, I was
actually looking forward to using CR as my reporting tool. After all, it is
*THE* major reporting tool. And we got it for free with VS.NET! Cool, right?

I'm now at the point of seriously thinking to replace CR, but I can't find a
decent replacement. I've seen a demo of MS's reporting Services. Looks nice,
but you need a SQL-Server :-(
You wrote: So are we. CR .NET is very buggy IMHO. Not to mention
slow!

I havent deared to start this SLOW issue thead yet. We went for
CR7 to CR9 (VB6 to VB.NET) and we export reports to files
and attach them to mails. This exportroutine is about 10 time
slower in CR9. It is very close to not do the job with the kind
of traffic we have. Sceary....
Click to expand...

Funny you wrote that... User complained about how slow reporting is,
compared to the rest of our ASP.NET application. So I put in some
benchmarking...

ReportData.Load(Server.MapPath("/Reports/Sales.rpt"));
&
ReportData.SetDataSource(adoDsData);

These two lines took > 90% of the execution time. There's nothing I can do
about it. I could measure it in seconds instead of milliseconds.

And in case you did never tried this: open up your Task Manager to see how
much memory CR is using to produce a 200 Kb PDF :-(

Steven

- - -
 
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