I'm trying to remember as well, I know I asked a LOT of questions about SQM
and never received an answer, such as the number of licensed users and the
number of those who opted in to CEIP. ;-)
I think you're right, Suzanne, that it only tracked the commands but not how
they were invoked. I now recall asking if they tracked commands used on
custom toolbars I don't think they did. (My line of reasoning was their data
was indeed correct - users rarely customize their toolbars. However, that's
because once they have the toolbars they want and need, they leave them
alone and even take the customizations with them from one version to the
next. Just because their data doesn't reflect daily customization it doesn't
mean users do not use them.)
I'm not sure if how they track the usage has been changed for Office 2007
but that's a good question to ask!
Please post all follow-up questions to the newsgroup. Requests for
assistance by email can not be acknowledged.
~~~~~~~~~~~~~~~
Beth Melton
Microsoft Office MVP
Co-author of Word 2007 Inside Out:
http://www.microsoft.com/MSPress/books/9801.aspx#AboutTheBook
Word FAQ:
http://mvps.org/word
TechTrax eZine:
http://mousetrax.com/techtrax/
MVP FAQ site:
http://mvps.org/