davidjchuang said:
Hi, what you need to do is to install IntelliPoint software, then
search for the optional update. Make sure your wireless mouse is plugged
in. The link to find the IntelliPoint is as Follow :
http://www.microsoft.com/hardware/mo.../download.mspx
Please reply whether it is successful or not. Good luck and thankyou.
Thanks for the help, but I had already tried this. The first time I had
this problem, I downloaded Intellipoint 6.2 and it fixed the problem. The
problem returned a few weeks later and I followed some other advice to remove
Intellepoint 6.2 and reinstall it. I did that and it fixed the problem. Now
I have the same problem again. I removed Intellipoint and reinstalled it, but
this time it did not work.
My screen saver problem started before the last service pack came out. I
ran the service pack update thinking that it might fix my problem, but no.
With Windows update in Vista, I can not go to the Windows update website to
find downloads. However, I was able to find it in Windows Update Catalog.
So now I have the four files that are the HID Non-user data filter update on
my computer, but they will not install.
My problem has finally caught the attention of someone at Windows support
and maybe I will finally get some answers.
cegb