Where are the step by step demos in help section?

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Guest

At the release party in Boston last week, one of the best new features of
Vista was in the help section. You could click on, for example, how to print,
and a little window would pop up with a pointer on it, that would move around
the screen, and show you step by step exactly what to do. It was FANTASTIC. I
work with a LOT of people who simply will NOT read directions. They want to
see how its done.
I cannot seem to locate any of these cool demos on my version of Vista.
I'm not talking about the demos that play in media player. I"m talking about
something else.
Does anyone know what i'm referring to and how to find them?
Thanks...
jf
 
jimmy fallon said:
At the release party in Boston last week, one of the best new features of
Vista was in the help section. You could click on, for example, how to
print,
and a little window would pop up with a pointer on it, that would move
around
the screen, and show you step by step exactly what to do. It was
FANTASTIC. I
work with a LOT of people who simply will NOT read directions. They want
to
see how its done.
I cannot seem to locate any of these cool demos on my version of Vista.
I'm not talking about the demos that play in media player. I"m talking
about
something else.
Does anyone know what i'm referring to and how to find them?
Thanks...
jf

Start,"Help and Support" ,perhaps?
Click to expand...
 
jimmy fallon said:
At the release party in Boston last week, one of the best new features
of
Vista was in the help section. You could click on, for example, how to
print,
and a little window would pop up with a pointer on it, that would move
around
the screen, and show you step by step exactly what to do. It was
FANTASTIC. I
work with a LOT of people who simply will NOT read directions. They
want to
see how its done.
I cannot seem to locate any of these cool demos on my version of
Vista.
I'm not talking about the demos that play in media player. I"m talking
about
something else.
Does anyone know what i'm referring to and how to find them?
Thanks...
jf
Click to expand...

Sounds like you are talking about Guided Help.
From a MS web site:

Guided Help (formerly called Active Content Wizard, or ACW) is a new
interactive Help format that both describes how to accomplish a task and
completes it for the user. Guided Help can either perform the task
automatically, or can show a person how to do it step by step. Guided
Help is most useful when it is accessed from the Help system that is
local to the employee's computer. The same topics exist on Windows
Online Help (WOH), but they are not interactive, because the employee's
computer cannot be controlled from the Web. Some of the topics in Guided
Help assist in early learning, such as the What's new in the Documents
folder tour and the Tour the Control Panel tour.

A list of Guided Help topics is available on WOH, but to run the topics
interactively, you must find them in the Help system that is local to
the computer (and that is usually accessed via the Start menu).

Availability: Now in Windows Vista, from Start menu > Help and Support >
search for "guided help."

Regards,

Dave
 
THANKS! Dave R.

Now I have to wonder, why is it buried where you can't find it? This is one
of the best new features, they should have a BIG button right on the Help and
Support screen.
Bob C., real productive reply there chief...
jf
 
jimmy fallon said:
THANKS! Dave R.

Now I have to wonder, why is it buried where you can't find it? This is
one
of the best new features, they should have a BIG button right on the Help
and
Support screen.
Bob C., real productive reply there chief...
jf
Sorrry ,since I only use "help and support" , I don't have any need of a
"guide" Have A great Day!!
Click to expand...
 
It is not so much that they are buried as that the guided help is not viewed
as a new feature. It is viewed by MS as an enhancement to help and to kb
articles. More and more kb articles are showing up with guided help. They
are not organized separately from other kb articles either.
 
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