Frank I said in news:
[email protected]:
Using Outlook 2003, sometimes when I send a message to
someone, and they reply to me the reply will only show the
message i sent to them but wont show me the message the
sent to me in reply. Any ideas what is causing this and
how to fix it? Thanks
Does your ISP provide a webmail interface for you to look at your e-mail
there (i.e., before downloading it into your e-mail client to view it
locally)? If it looks blank there then the problem is with the sender,
not you. If it looks okay then the problem is on your end. Does the
problem occur from all senders, or from just one particular sender?
Is the sender using Hotmail? Hotmail violates the Internet standard
when sending in HTML format. For HTML-formatted e-mails, the HTML
portion gets put into a separate MIME part for HTML while a text version
of the message gets put into a MIME part for plain text. Hotmail only
includes the HTML part. This makes it impossible to read their e-mails
using clients that do not support HTML and may screw up HTML-capable
clients configured to read plain-text only. There is no plain-text MIME
part so there is nothing to display. Have your sender switch their
sending format from HTML to plain text to see if that helps.
The problem could also they used a language encoding that you don't have
installed, or their headers specify a different, undefined, or invalid
language encoding. Also make sure the message does not start with the
word "begin" followed by 2 spaces. This is the delimiter for UUencoded
attachments (so all your message looks to be an [invalid] attachment so
there would be nothing left to display for the body of the message).
OLEXP: Blank Reply Message Sent if "Include Message in Reply" Not
Selected in Outlook Express
http://support.microsoft.com/?kbid=230224
(Apparently a defect in OE and not in Outlook, mentioned here just in
case you were really asking about OE instead of Outlook.)
OL2002: Message Body Is Blank in Reply or Forward After You Edit and
Save Message
http://support.microsoft.com/?kbid=290032