When I click on reply the window had nothing in it just transparen

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

any help thks much, when I restart the comp it will work at first but then go
back to what I said
 
scott, did u get any replies? when i click to reply or forward, i just get a
"frame" without any options, the frame box just surrounds my other inbox
emails..thanks
 
same with me..any luck or help? when replyinhg or forwrding i just get an
empty box framelike
 
did u get any replies? when i click to reply or forward, i just get a
"frame" without any options, the frame box just surrounds my other inbox
emails..thanks
 
sometime when I hit reply there ins a frame and blank body"transparent), this
also happens when I try to open an email...Sometime. Then I shut down windos
mail, bring it back up and it works OK...HOW do you fix this??
 
McAfee just what came on the computer. vista does not do this all the time, I
just got this computer, it has even happened in explorer too...figure it is
just a bug in vist and mail. Thanks
 
I've been having the same problem. or more specifically, my wife has - I
don't have Vista on my computer, but I just got her a Toshiba notebook that
came with Vista and, yes, McAfee pre-installed.

Right now, McAfee is still on its 30-day trial, so I may well just install
Avast when the trial ends. However, I have to admit I'm skeptical.
Basically, it seems that every problem that gets reported regarding Windows
Mail on this forum gets answered with "uninstall McAfee". If McAfee was that
completely incompatible with Vista, *everyone* would be having these
problems, and they'd have been identified and fixed by now. It does not seem
plausible to me that there is such a fundamental problem here that only one
expert seems to know about. Is this specific problem - blank/transparent
windows appearing after running Windows Mail a while - documented *anywhere*
else? I haven't been able to find any reference to this outside of this
forum. But it seems to me that even if there is some sort of issue with the
interaction between McAfee and Mail, the fact that some people clearly do
*not* experience it suggests that there must be other contributing factors.

Right now, I've at least disabled email scanning from within McAfee to see
if it makes a difference (so far, it has not reoccured, but it hasn't even
been a full day, and this problem generates only shows up after a day or two.
 
Why wait for the trial period to end? You may as well switch to
Avast now.

It's not a "one expert" theory. AFAIK, *all* of the regular responders
on this forum agree with me about this antivirus issue.

Does a bullet fire every time someone plays Russian Roulette? No.
McAfee and Norton are like ticking time bombs. Sometimes it only
takes hours, other times it takes several months for a certain
combination of computer process threads to interact in a certain way.

Gary VanderMolen
 
Exactly, everyone on this thread has the same issue. I'll try to uninstall
Mcaffee I guess, is that safe though? thks for all the replies, sounds like
we all have the same or similiar comp with Mcaffee already installed on them.
Someone should be told about this within Mcafee
 
Gary- so I should completely unistall McAfee and install Avant? Thks for
your help I will do it. And its free??
 
Running a computer attached to the Internet without an antivirus
program is safe only for someone savvy enough to recognize
suspicious email attachments and malicious links. The average user
should definitely use an antivirus product, which is why I recommend
a free one that is known to be compatible with Windows Mail:
http://www.avast.com/eng/download-avast-home.html

Gary VanderMolen
 
Why wait for the trial period to end?

Because I'm not yet convinced this is the problem. I haven't seen any
technical explanation of what is causing this *specific* problem with blank
transparent windows. And I'm reluctant to uninstall a program that I've
known to work well for many years and replace it with one I hadn't heard of
until yesterday - not for something as potentially important as virus
scanning, anyhow.
It's not a "one expert" theory. AFAIK, *all* of the regular responders
on this forum agree with me about this antivirus issue.
Click to expand...

That could be, but then, I'd hope one of these regular responders could post
or point me to some technical information that would help convince me this is
the problem I am seeing.
Does a bullet fire every time someone plays Russian Roulette? No.
McAfee and Norton are like ticking time bombs. Sometimes it only
takes hours, other times it takes several months for a certain
combination of computer process threads to interact in a certain way.
Click to expand...

True, but it should still be possible to describe *what* those interactions
are. And if anyone has actually done so, then it would seem that someone at
McAfee would have had the chance to address this by now. The fact that this
has not happened is what makes me skeptical.

Obviously, I don't know it *isn't* McAfee at fault. But I generally like to
understand the nature of a problem before applying a recommended solution
that seems at least somewhat counterintuitive.
 
Marc Sabatella said:
I've been having the same problem. or more specifically, my wife has - I
don't have Vista on my computer, but I just got her a Toshiba notebook
that
came with Vista and, yes, McAfee pre-installed.

Right now, McAfee is still on its 30-day trial, so I may well just install
Avast when the trial ends. However, I have to admit I'm skeptical.
Basically, it seems that every problem that gets reported regarding
Windows
Mail on this forum gets answered with "uninstall McAfee". If McAfee was
that
completely incompatible with Vista, *everyone* would be having these
problems, and they'd have been identified and fixed by now. It does not
seem
plausible to me that there is such a fundamental problem here that only
one
expert seems to know about. Is this specific problem - blank/transparent
windows appearing after running Windows Mail a while - documented
*anywhere*
else? I haven't been able to find any reference to this outside of this
forum. But it seems to me that even if there is some sort of issue with
the
interaction between McAfee and Mail, the fact that some people clearly do
*not* experience it suggests that there must be other contributing
factors.

Right now, I've at least disabled email scanning from within McAfee to see
if it makes a difference (so far, it has not reoccured, but it hasn't even
been a full day, and this problem generates only shows up after a day or
two.
Click to expand...

So far it certainly seems like everyone with this problem has McAfee, which
has a long history of screwing up Outlook Express and now Windows Mail.
 
How much of your time would it take to uninstall McAfee on a trial
basis, 10 minutes? You can always reinstall. To me, that 10 minutes
is worth the piece of mind I'd get knowing I have ruled out one
of the possible causes of a troubling email problem.

Gary VanderMolen
 
has anyone had any luck disabling or removing mcafee and installing this
avast? if am afraid of removing mcafee as it is protected thru comcast..did
this work for eliiminating the empty screens when trying to email
 
I've had this problem for about a month now but can add information. I have
Vista Home Premium (32bit) with McAfee installed by Dell. First few months,
no problem. Now almost daily I have to reboot to resolve. Based on above
posts, I contacted McAfee technical support and they recommended when it next
occurs, stop McAfee by going into "services.msc/McAfee Redirector Service"
and electing to "stop" McAfee, then try replying to an e-mail. They claimed
if it did not then solve the problem it is not a McAfee problem. I tried it
this morning and it did not solve the problem. This leads me back to
believing the problem is in Windows Mail.

By the way, when I get this problem, no pop-up window works in Windows Mail
(like "print" or "properties"; it is not just "reply"). Also, strangely
enough, while attending to my in-box I can tell when it is about to occur
because when I use "shift-delete" to permanently discard an e-mail, the
little warning box doesn't pop up and the mail is permanently deleted.
Minutes later, the "reply" window will come up blank.
 
Back
Top