Whats UP with "I've been signed on at another location" Message

[Chad Coleman]

From time to time I get disconnected from MSN 6 saying that I've been signed
on at another location. I know for a fact that this isn't happening, so what
is up with this message? A friend of mine says he has the same problem.

THanks

 

[Paul Cahill]

Have you got MsnMessenger and WindowsMessenger both running at the same
time. One may sign the other one out.

Paul

 

[Chad Coleman]

Nope... WinMess is disabled!

Have you got MsnMessenger and WindowsMessenger both running at the same
time. One may sign the other one out.

Paul

 

[JW]

Then mostlikely someone else somewhere else is logging in with your userID
and password.

 

[Chad Coleman]

I doubt this highly as I've created another account on my other computer and
added me to my contact list. It says that I'm off line....when I sent a
message to myself it said I was offline.

Also a friend of mine claims to have the same problem from time to time.
....no one has his information. No motivation for hackers ether

 

[Jonathan Kay [MVP]]

Greetings Chad,

Do you have Norton Antivirus 2003 installed? Norton added a new "instant messaging scanning"
feature to Norton Antivirus 2003, which can conflict with Messenger and cause some of this
behavior. To stop it, open Norton Antivirus (Right-click on the Norton Antivirus icon in the
System Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'), click Options,
then Instant Messenger then uncheck MSN Instant Messenger and click OK.
____________________________________________
Jonathan Kay
Windows MVP, Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com