G
Guest
--
Ken
Ken
Graham Haslam said:Dear John Barnett,
I read this thread for info on the back-up question,
may I say your web site is very helpful.
I have had an XP Home PC for about a week (I am very new with XP)
ex Win98se, my problem is the salesman, (PC World/UK), told me that
the Windows CD is no longer supplied because of license issues?
He said about 6/7 gig has been used to store a back up of OS,
in case of the worst, but no one told me where?
Could you please help.
Kind regards
Graham
John Barnett MVP said:The backup or recovery is held on a hidden partition on your hard drive. To
access it you will need to read your pc manual. However, you don't say which
pc you purchased from pc world. I recently purchased an emachine from pc
world (may this year) and that came with 3 recovery discs. Nothing was
mentioned about there being no way to recover other than from the hard
drive.
Incidentally, glad you liked the website. I hope it will be helpful.
Graham Haslam said:Hi John,
thank you for your reply,
I think this is the info that was missing,
Microsoft Windows XP
Home Edition
Version 2002
Service Pack 1
Packard Bell Computer
Intel R
Celeron [R] CPU 2.53GHz
2.55GHz
448 MB of RAM.
Plus I didn't receive any discs of any kind?
Do you think I should query the sale?
Regards
Graham
John Barnett MVP said:The backup or recovery is held on a hidden partition on your hard drive. To
access it you will need to read your pc manual. However, you don't say which
pc you purchased from pc world. I recently purchased an emachine from pc
world (may this year) and that came with 3 recovery discs. Nothing was
mentioned about there being no way to recover other than from the hard
drive.
Incidentally, glad you liked the website. I hope it will be helpful.
John Barnett MVP said:No Graham there is no need to query the sale. Packard Bell don't supply
recovery discs with the pc it is, as you have been told, supplied on the
hard drive.
I've checked out the Packard bell site and if you click on the link below
this should take you to the instructions for 'recovering' your pc should a
problem occur. I suggest you save the page and print it out for future
reference. To save the page click the File option on the main toolbar of
Internet explorer and then select the Save As option. Alternatively if you
want to print the page out simply select print from the File menu option
instead.
I hope this information is useful
--
John Barnett MVP
Associate Expert
www.freelanceit.glowinternet.net
Graham Haslam said:Hi John,
thank you for your reply,
I think this is the info that was missing,
Microsoft Windows XP
Home Edition
Version 2002
Service Pack 1
Packard Bell Computer
Intel R
Celeron [R] CPU 2.53GHz
2.55GHz
448 MB of RAM.
Plus I didn't receive any discs of any kind?
Do you think I should query the sale?
Regards
Graham
drive.John Barnett MVP said:The backup or recovery is held on a hidden partition on your hard
Tolookaccess it you will need to read your pc manual. However, you don't say which
pc you purchased from pc world. I recently purchased an emachine from pc
world (may this year) and that came with 3 recovery discs. Nothing was
mentioned about there being no way to recover other than from the hard
drive.
Incidentally, glad you liked the website. I hope it will be helpful.
--
John Barnett MVP
Associate Expert
www.freelanceit.glowinternet.net
Dear John Barnett,
I read this thread for info on the back-up question,
may I say your web site is very helpful.
I have had an XP Home PC for about a week (I am very new with XP)
ex Win98se, my problem is the salesman, (PC World/UK), told me that
the Windows CD is no longer supplied because of license issues?
He said about 6/7 gig has been used to store a back up of OS,
in case of the worst, but no one told me where?
Could you please help.
Kind regards
Graham
You could use XP's own backup utility or, alternatively, a third party
imaging application like symantec drive copy. Obviously the xp backup
utility is not installed by default in windows xp home. If you want
instructions on how to install it then go to my website
www.freelanceit.glowinternet.net Click the Win XP Faq button and
atquestion 21
Graham Haslam said:Thanks John,
Sorry to keep on but I can't find the 'recovering' your pc instructions
on your site, plus question 21 needs a cd and I don't have one.
I apologise if I appear a bit dim.
Regards
Graham
John Barnett MVP said:No Graham there is no need to query the sale. Packard Bell don't supply
recovery discs with the pc it is, as you have been told, supplied on the
hard drive.
I've checked out the Packard bell site and if you click on the link below
this should take you to the instructions for 'recovering' your pc should
a
problem occur. I suggest you save the page and print it out for future
reference. To save the page click the File option on the main toolbar of
Internet explorer and then select the Save As option. Alternatively if
you
want to print the page out simply select print from the File menu option
instead.
I hope this information is useful
--
John Barnett MVP
Associate Expert
www.freelanceit.glowinternet.net
Graham Haslam said:Hi John,
thank you for your reply,
I think this is the info that was missing,
Microsoft Windows XP
Home Edition
Version 2002
Service Pack 1
Packard Bell Computer
Intel R
Celeron [R] CPU 2.53GHz
2.55GHz
448 MB of RAM.
Plus I didn't receive any discs of any kind?
Do you think I should query the sale?
Regards
Graham
The backup or recovery is held on a hidden partition on your hard drive.
To
access it you will need to read your pc manual. However, you don't say
which
pc you purchased from pc world. I recently purchased an emachine from pc
world (may this year) and that came with 3 recovery discs. Nothing was
mentioned about there being no way to recover other than from the hard
drive.
Incidentally, glad you liked the website. I hope it will be helpful.
--
John Barnett MVP
Associate Expert
www.freelanceit.glowinternet.net
Dear John Barnett,
I read this thread for info on the back-up question,
may I say your web site is very helpful.
I have had an XP Home PC for about a week (I am very new with XP)
ex Win98se, my problem is the salesman, (PC World/UK), told me that
the Windows CD is no longer supplied because of license issues?
He said about 6/7 gig has been used to store a back up of OS,
in case of the worst, but no one told me where?
Could you please help.
Kind regards
Graham
You could use XP's own backup utility or, alternatively, a third party
imaging application like symantec drive copy. Obviously the xp backup
utility is not installed by default in windows xp home. If you want
instructions on how to install it then go to my website
www.freelanceit.glowinternet.net Click the Win XP Faq button and look
at
question 21
John Barnett MVP said:Oops my fault graham. I forgot to insert the link. The details are on the
Packard bell website not mine.
http://www.packardbell.co.uk/specia...enter/01/Howto/maintain/01xpmt10/01xpmt10.htm
Let's hope this works this time
--
John Barnett MVP
Associate Expert
www.freelanceit.glowinternet.net
Graham Haslam said:Thanks John,
Sorry to keep on but I can't find the 'recovering' your pc instructions
on your site, plus question 21 needs a cd and I don't have one.
I apologise if I appear a bit dim.
Regards
Graham
fromJohn Barnett MVP said:No Graham there is no need to query the sale. Packard Bell don't supply
recovery discs with the pc it is, as you have been told, supplied on the
hard drive.
I've checked out the Packard bell site and if you click on the link below
this should take you to the instructions for 'recovering' your pc should
a
problem occur. I suggest you save the page and print it out for future
reference. To save the page click the File option on the main toolbar of
Internet explorer and then select the Save As option. Alternatively if
you
want to print the page out simply select print from the File menu option
instead.
I hope this information is useful
--
John Barnett MVP
Associate Expert
www.freelanceit.glowinternet.net
Hi John,
thank you for your reply,
I think this is the info that was missing,
Microsoft Windows XP
Home Edition
Version 2002
Service Pack 1
Packard Bell Computer
Intel R
Celeron [R] CPU 2.53GHz
2.55GHz
448 MB of RAM.
Plus I didn't receive any discs of any kind?
Do you think I should query the sale?
Regards
Graham
The backup or recovery is held on a hidden partition on your hard drive.
To
access it you will need to read your pc manual. However, you don't say
which
pc you purchased from pc world. I recently purchased an emachine
pcworld (may this year) and that came with 3 recovery discs. Nothing was
mentioned about there being no way to recover other than from the hard
drive.
Incidentally, glad you liked the website. I hope it will be helpful.
--
John Barnett MVP
Associate Expert
www.freelanceit.glowinternet.net
Dear John Barnett,
I read this thread for info on the back-up question,
may I say your web site is very helpful.
I have had an XP Home PC for about a week (I am very new with XP)
ex Win98se, my problem is the salesman, (PC World/UK), told me that
the Windows CD is no longer supplied because of license issues?
He said about 6/7 gig has been used to store a back up of OS,
in case of the worst, but no one told me where?
Could you please help.
Kind regards
Graham
You could use XP's own backup utility or, alternatively, a third party
imaging application like symantec drive copy. Obviously the xp backup
utility is not installed by default in windows xp home. If you want
instructions on how to install it then go to my website
www.freelanceit.glowinternet.net Click the Win XP Faq button and look
at
question 21
Graham Haslam said:Thanks a lot John,
I will let you know how I get on .
Regards
Graham
John Barnett MVP said:Oops my fault graham. I forgot to insert the link. The details are on the
Packard bell website not mine.
http://www.packardbell.co.uk/specia...enter/01/Howto/maintain/01xpmt10/01xpmt10.htm
Let's hope this works this time
--
John Barnett MVP
Associate Expert
www.freelanceit.glowinternet.net
Graham Haslam said:Thanks John,
Sorry to keep on but I can't find the 'recovering' your pc instructions
on your site, plus question 21 needs a cd and I don't have one.
I apologise if I appear a bit dim.
Regards
Graham
No Graham there is no need to query the sale. Packard Bell don't
supply
recovery discs with the pc it is, as you have been told, supplied on the
hard drive.
I've checked out the Packard bell site and if you click on the link below
this should take you to the instructions for 'recovering' your pc should
a
problem occur. I suggest you save the page and print it out for future
reference. To save the page click the File option on the main toolbar of
Internet explorer and then select the Save As option. Alternatively if
you
want to print the page out simply select print from the File menu option
instead.
I hope this information is useful
--
John Barnett MVP
Associate Expert
www.freelanceit.glowinternet.net
Hi John,
thank you for your reply,
I think this is the info that was missing,
Microsoft Windows XP
Home Edition
Version 2002
Service Pack 1
Packard Bell Computer
Intel R
Celeron [R] CPU 2.53GHz
2.55GHz
448 MB of RAM.
Plus I didn't receive any discs of any kind?
Do you think I should query the sale?
Regards
Graham
The backup or recovery is held on a hidden partition on your hard
drive.
To
access it you will need to read your pc manual. However, you don't say
which
pc you purchased from pc world. I recently purchased an emachine from
pc
world (may this year) and that came with 3 recovery discs. Nothing was
mentioned about there being no way to recover other than from the hard
drive.
Incidentally, glad you liked the website. I hope it will be
helpful.
--
John Barnett MVP
Associate Expert
www.freelanceit.glowinternet.net
Dear John Barnett,
I read this thread for info on the back-up question,
may I say your web site is very helpful.
I have had an XP Home PC for about a week (I am very new with XP)
ex Win98se, my problem is the salesman, (PC World/UK), told me that
the Windows CD is no longer supplied because of license issues?
He said about 6/7 gig has been used to store a back up of OS,
in case of the worst, but no one told me where?
Could you please help.
Kind regards
Graham
You could use XP's own backup utility or, alternatively, a third
party
imaging application like symantec drive copy. Obviously the xp
backup
utility is not installed by default in windows xp home. If you want
instructions on how to install it then go to my website
www.freelanceit.glowinternet.net Click the Win XP Faq button and
look
at
question 21
John Barnett MVP said:My pleasure, Graham
--
John Barnett MVP
Associate Expert
www.freelanceit.glowinternet.net
Graham Haslam said:Thanks a lot John,
I will let you know how I get on .
Regards
Graham
http://www.packardbell.co.uk/specia...enter/01/Howto/maintain/01xpmt10/01xpmt10.htmJohn Barnett MVP said:Oops my fault graham. I forgot to insert the link. The details are on the
Packard bell website not mine.toolbarLet's hope this works this time
--
John Barnett MVP
Associate Expert
www.freelanceit.glowinternet.net
Thanks John,
Sorry to keep on but I can't find the 'recovering' your pc instructions
on your site, plus question 21 needs a cd and I don't have one.
I apologise if I appear a bit dim.
Regards
Graham
No Graham there is no need to query the sale. Packard Bell don't
supply
recovery discs with the pc it is, as you have been told, supplied on the
hard drive.
I've checked out the Packard bell site and if you click on the link below
this should take you to the instructions for 'recovering' your pc should
a
problem occur. I suggest you save the page and print it out for future
reference. To save the page click the File option on the main
ofdon'tInternet explorer and then select the Save As option. Alternatively if
you
want to print the page out simply select print from the File menu option
instead.
I hope this information is useful
--
John Barnett MVP
Associate Expert
www.freelanceit.glowinternet.net
Hi John,
thank you for your reply,
I think this is the info that was missing,
Microsoft Windows XP
Home Edition
Version 2002
Service Pack 1
Packard Bell Computer
Intel R
Celeron [R] CPU 2.53GHz
2.55GHz
448 MB of RAM.
Plus I didn't receive any discs of any kind?
Do you think I should query the sale?
Regards
Graham
The backup or recovery is held on a hidden partition on your hard
drive.
To
access it you will need to read your pc manual. However, you
sayNothingwhich
pc you purchased from pc world. I recently purchased an emachine from
pc
world (may this year) and that came with 3 recovery discs.
wasmentioned about there being no way to recover other than from the hard
drive.
Incidentally, glad you liked the website. I hope it will be
helpful.
--
John Barnett MVP
Associate Expert
www.freelanceit.glowinternet.net
Dear John Barnett,
I read this thread for info on the back-up question,
may I say your web site is very helpful.
I have had an XP Home PC for about a week (I am very new with XP)
ex Win98se, my problem is the salesman, (PC World/UK), told me that
the Windows CD is no longer supplied because of license issues?
He said about 6/7 gig has been used to store a back up of OS,
in case of the worst, but no one told me where?
Could you please help.
Kind regards
Graham
You could use XP's own backup utility or, alternatively, a third
party
imaging application like symantec drive copy. Obviously the xp
backup
utility is not installed by default in windows xp home. If you want
instructions on how to install it then go to my website
www.freelanceit.glowinternet.net Click the Win XP Faq button and
look
at
question 21
Graham Haslam said:Hi John,
I think I have got to grips with restoring etc now?
I am still in a little dilemma, with having all the restore
and help on the hard drive, what would one do if the pc would not 'boot
up'.
Do you think I should create a boot disk?
If so, could you please advise on the best way.
Kind regards
Graham
John Barnett MVP said:My pleasure, Graham
--
John Barnett MVP
Associate Expert
www.freelanceit.glowinternet.net
Graham Haslam said:Thanks a lot John,
I will let you know how I get on .
Regards
Graham
Oops my fault graham. I forgot to insert the link. The details are on the
Packard bell website not mine.
http://www.packardbell.co.uk/specia...enter/01/Howto/maintain/01xpmt10/01xpmt10.htm
Let's hope this works this time
--
John Barnett MVP
Associate Expert
www.freelanceit.glowinternet.net
Thanks John,
Sorry to keep on but I can't find the 'recovering' your pc instructions
on your site, plus question 21 needs a cd and I don't have one.
I apologise if I appear a bit dim.
Regards
Graham
No Graham there is no need to query the sale. Packard Bell don't
supply
recovery discs with the pc it is, as you have been told, supplied
on
the
hard drive.
I've checked out the Packard bell site and if you click on the link
below
this should take you to the instructions for 'recovering' your pc
should
a
problem occur. I suggest you save the page and print it out for future
reference. To save the page click the File option on the main toolbar
of
Internet explorer and then select the Save As option. Alternatively if
you
want to print the page out simply select print from the File menu
option
instead.
I hope this information is useful
--
John Barnett MVP
Associate Expert
www.freelanceit.glowinternet.net
Hi John,
thank you for your reply,
I think this is the info that was missing,
Microsoft Windows XP
Home Edition
Version 2002
Service Pack 1
Packard Bell Computer
Intel R
Celeron [R] CPU 2.53GHz
2.55GHz
448 MB of RAM.
Plus I didn't receive any discs of any kind?
Do you think I should query the sale?
Regards
Graham
The backup or recovery is held on a hidden partition on your
hard
drive.
To
access it you will need to read your pc manual. However, you don't
say
which
pc you purchased from pc world. I recently purchased an emachine
from
pc
world (may this year) and that came with 3 recovery discs. Nothing
was
mentioned about there being no way to recover other than from
the
hard
drive.
Incidentally, glad you liked the website. I hope it will be
helpful.
--
John Barnett MVP
Associate Expert
www.freelanceit.glowinternet.net
Dear John Barnett,
I read this thread for info on the back-up question,
may I say your web site is very helpful.
I have had an XP Home PC for about a week (I am very new with XP)
ex Win98se, my problem is the salesman, (PC World/UK), told me
that
the Windows CD is no longer supplied because of license
issues?
He said about 6/7 gig has been used to store a back up of OS,
in case of the worst, but no one told me where?
Could you please help.
Kind regards
Graham
You could use XP's own backup utility or, alternatively, a third
party
imaging application like symantec drive copy. Obviously the
xp
backup
utility is not installed by default in windows xp home. If
you
want
instructions on how to install it then go to my website
www.freelanceit.glowinternet.net Click the Win XP Faq button and
look
at
question 21
John Barnett MVP said:Hi Graham,
The restore files being on your hard drive have also puzzled me too. I would
have thought you would have at least been supplied with a floppy disk or
something just in case your pc wouldn't boot.
However, yes I do think you should create an emergency boot disk that will
get you to your desktop. The details are available on my website
www.freelanceit.glowinternet.net Click the Win XP Faq button and look at
question 10 Once you have created the emergency boot disk make sure you
'test' it to ensure you can boot to the desktop.
--
John Barnett MVP
Associate Expert
www.freelanceit.glowinternet.net
Graham Haslam said:Hi John,
I think I have got to grips with restoring etc now?
I am still in a little dilemma, with having all the restore
and help on the hard drive, what would one do if the pc would not 'boot
up'.
Do you think I should create a boot disk?
If so, could you please advise on the best way.
Kind regards
Graham
onJohn Barnett MVP said:My pleasure, Graham
--
John Barnett MVP
Associate Expert
www.freelanceit.glowinternet.net
Thanks a lot John,
I will let you know how I get on .
Regards
Graham
Oops my fault graham. I forgot to insert the link. The details are
thehttp://www.packardbell.co.uk/specia...enter/01/Howto/maintain/01xpmt10/01xpmt10.htmPackard bell website not mine.AlternativelyLet's hope this works this time
--
John Barnett MVP
Associate Expert
www.freelanceit.glowinternet.net
Thanks John,
Sorry to keep on but I can't find the 'recovering' your pc instructions
on your site, plus question 21 needs a cd and I don't have one.
I apologise if I appear a bit dim.
Regards
Graham
No Graham there is no need to query the sale. Packard Bell don't
supply
recovery discs with the pc it is, as you have been told, supplied
on
the
hard drive.
I've checked out the Packard bell site and if you click on the link
below
this should take you to the instructions for 'recovering' your pc
should
a
problem occur. I suggest you save the page and print it out for future
reference. To save the page click the File option on the main toolbar
of
Internet explorer and then select the Save As option.
ifwithyou
want to print the page out simply select print from the File menu
option
instead.
I hope this information is useful
--
John Barnett MVP
Associate Expert
www.freelanceit.glowinternet.net
Hi John,
thank you for your reply,
I think this is the info that was missing,
Microsoft Windows XP
Home Edition
Version 2002
Service Pack 1
Packard Bell Computer
Intel R
Celeron [R] CPU 2.53GHz
2.55GHz
448 MB of RAM.
Plus I didn't receive any discs of any kind?
Do you think I should query the sale?
Regards
Graham
The backup or recovery is held on a hidden partition on your
hard
drive.
To
access it you will need to read your pc manual. However, you don't
say
which
pc you purchased from pc world. I recently purchased an emachine
from
pc
world (may this year) and that came with 3 recovery discs. Nothing
was
mentioned about there being no way to recover other than from
the
hard
drive.
Incidentally, glad you liked the website. I hope it will be
helpful.
--
John Barnett MVP
Associate Expert
www.freelanceit.glowinternet.net
Dear John Barnett,
I read this thread for info on the back-up question,
may I say your web site is very helpful.
I have had an XP Home PC for about a week (I am very new
XP)buttonex Win98se, my problem is the salesman, (PC World/UK), told me
that
the Windows CD is no longer supplied because of license
issues?
He said about 6/7 gig has been used to store a back up of OS,
in case of the worst, but no one told me where?
Could you please help.
Kind regards
Graham
You could use XP's own backup utility or, alternatively, a third
party
imaging application like symantec drive copy. Obviously the
xp
backup
utility is not installed by default in windows xp home. If
you
want
instructions on how to install it then go to my website
www.freelanceit.glowinternet.net Click the Win XP Faq
andlook
at
question 21
Graham Haslam said:Hi John,
I created the boot disk as advised, then,
I shut down the pc, re-entered the floppy, then switched on the pc.
With the floppy drive light on the pc booted as normal to the desktop,
light
off,
is this what should have happened?? I ask this because I have a mental
image
of the computer booting 'direct' to the desktop and not going through
the normal proceedia.
I look forward to your comments.
regards
Graham
John Barnett MVP said:Hi Graham,
The restore files being on your hard drive have also puzzled me too. I would
have thought you would have at least been supplied with a floppy disk or
something just in case your pc wouldn't boot.
However, yes I do think you should create an emergency boot disk that
will
get you to your desktop. The details are available on my website
www.freelanceit.glowinternet.net Click the Win XP Faq button and look at
question 10 Once you have created the emergency boot disk make sure you
'test' it to ensure you can boot to the desktop.
--
John Barnett MVP
Associate Expert
www.freelanceit.glowinternet.net
Graham Haslam said:Hi John,
I think I have got to grips with restoring etc now?
I am still in a little dilemma, with having all the restore
and help on the hard drive, what would one do if the pc would not 'boot
up'.
Do you think I should create a boot disk?
If so, could you please advise on the best way.
Kind regards
Graham
My pleasure, Graham
--
John Barnett MVP
Associate Expert
www.freelanceit.glowinternet.net
Thanks a lot John,
I will let you know how I get on .
Regards
Graham
Oops my fault graham. I forgot to insert the link. The details are on
the
Packard bell website not mine.
http://www.packardbell.co.uk/specia...enter/01/Howto/maintain/01xpmt10/01xpmt10.htm
Let's hope this works this time
--
John Barnett MVP
Associate Expert
www.freelanceit.glowinternet.net
Thanks John,
Sorry to keep on but I can't find the 'recovering' your pc
instructions
on your site, plus question 21 needs a cd and I don't have one.
I apologise if I appear a bit dim.
Regards
Graham
No Graham there is no need to query the sale. Packard Bell don't
supply
recovery discs with the pc it is, as you have been told,
supplied
on
the
hard drive.
I've checked out the Packard bell site and if you click on the link
below
this should take you to the instructions for 'recovering' your
pc
should
a
problem occur. I suggest you save the page and print it out for
future
reference. To save the page click the File option on the main
toolbar
of
Internet explorer and then select the Save As option. Alternatively
if
you
want to print the page out simply select print from the File
menu
option
instead.
I hope this information is useful
--
John Barnett MVP
Associate Expert
www.freelanceit.glowinternet.net
Hi John,
thank you for your reply,
I think this is the info that was missing,
Microsoft Windows XP
Home Edition
Version 2002
Service Pack 1
Packard Bell Computer
Intel R
Celeron [R] CPU 2.53GHz
2.55GHz
448 MB of RAM.
Plus I didn't receive any discs of any kind?
Do you think I should query the sale?
Regards
Graham
The backup or recovery is held on a hidden partition on your
hard
drive.
To
access it you will need to read your pc manual. However, you
don't
say
which
pc you purchased from pc world. I recently purchased an emachine
from
pc
world (may this year) and that came with 3 recovery discs.
Nothing
was
mentioned about there being no way to recover other than from
the
hard
drive.
Incidentally, glad you liked the website. I hope it will be
helpful.
--
John Barnett MVP
Associate Expert
www.freelanceit.glowinternet.net
Dear John Barnett,
I read this thread for info on the back-up question,
may I say your web site is very helpful.
I have had an XP Home PC for about a week (I am very new with
XP)
ex Win98se, my problem is the salesman, (PC World/UK), told me
that
the Windows CD is no longer supplied because of license
issues?
He said about 6/7 gig has been used to store a back up of OS,
in case of the worst, but no one told me where?
Could you please help.
Kind regards
Graham
message
You could use XP's own backup utility or, alternatively, a
third
party
imaging application like symantec drive copy. Obviously
the
xp
backup
utility is not installed by default in windows xp home. If
you
want
instructions on how to install it then go to my website
www.freelanceit.glowinternet.net Click the Win XP Faq button
and
look
at
question 21
John Barnett MVP said:Graham all the emergency boot disk does is boot you to the desktop. Nothing
else should happen. It has done exactly what it is supposed to do. Now
assume that you were in a situation were you couldn't boot your system from
the hard drive. You insert the floppy and reboot. Your system boots to the
desktop. Once at the desktop you should be able to access all the features
of xp. As you know, for you to restore your pc to how it was when you
purchased it you have to access software on a hidden partition on your hard
drive via the software link on the start menu. You should now be able to do
just that.
--
John Barnett MVP
Associate Expert
www.freelanceit.glowinternet.net
Graham Haslam said:Hi John,
I created the boot disk as advised, then,
I shut down the pc, re-entered the floppy, then switched on the pc.
With the floppy drive light on the pc booted as normal to the desktop,
light
off,
is this what should have happened?? I ask this because I have a mental
image
of the computer booting 'direct' to the desktop and not going through
the normal proceedia.
I look forward to your comments.
regards
Graham
areJohn Barnett MVP said:Hi Graham,
The restore files being on your hard drive have also puzzled me too. I would
have thought you would have at least been supplied with a floppy disk or
something just in case your pc wouldn't boot.
However, yes I do think you should create an emergency boot disk that
will
get you to your desktop. The details are available on my website
www.freelanceit.glowinternet.net Click the Win XP Faq button and look at
question 10 Once you have created the emergency boot disk make sure you
'test' it to ensure you can boot to the desktop.
--
John Barnett MVP
Associate Expert
www.freelanceit.glowinternet.net
Hi John,
I think I have got to grips with restoring etc now?
I am still in a little dilemma, with having all the restore
and help on the hard drive, what would one do if the pc would not 'boot
up'.
Do you think I should create a boot disk?
If so, could you please advise on the best way.
Kind regards
Graham
My pleasure, Graham
--
John Barnett MVP
Associate Expert
www.freelanceit.glowinternet.net
Thanks a lot John,
I will let you know how I get on .
Regards
Graham
Oops my fault graham. I forgot to insert the link. The details
onhttp://www.packardbell.co.uk/specia...enter/01/Howto/maintain/01xpmt10/01xpmt10.htmthe
Packard bell website not mine.toldLet's hope this works this time
--
John Barnett MVP
Associate Expert
www.freelanceit.glowinternet.net
Thanks John,
Sorry to keep on but I can't find the 'recovering' your pc
instructions
on your site, plus question 21 needs a cd and I don't have one.
I apologise if I appear a bit dim.
Regards
Graham
No Graham there is no need to query the sale. Packard Bell don't
supply
recovery discs with the pc it is, as you have been told,
supplied
on
the
hard drive.
I've checked out the Packard bell site and if you click on the link
below
this should take you to the instructions for 'recovering' your
pc
should
a
problem occur. I suggest you save the page and print it out for
future
reference. To save the page click the File option on the main
toolbar
of
Internet explorer and then select the Save As option. Alternatively
if
you
want to print the page out simply select print from the File
menu
option
instead.
I hope this information is useful
--
John Barnett MVP
Associate Expert
www.freelanceit.glowinternet.net
Hi John,
thank you for your reply,
I think this is the info that was missing,
Microsoft Windows XP
Home Edition
Version 2002
Service Pack 1
Packard Bell Computer
Intel R
Celeron [R] CPU 2.53GHz
2.55GHz
448 MB of RAM.
Plus I didn't receive any discs of any kind?
Do you think I should query the sale?
Regards
Graham
The backup or recovery is held on a hidden partition on your
hard
drive.
To
access it you will need to read your pc manual. However, you
don't
say
which
pc you purchased from pc world. I recently purchased an emachine
from
pc
world (may this year) and that came with 3 recovery discs.
Nothing
was
mentioned about there being no way to recover other than from
the
hard
drive.
Incidentally, glad you liked the website. I hope it will be
helpful.
--
John Barnett MVP
Associate Expert
www.freelanceit.glowinternet.net
Dear John Barnett,
I read this thread for info on the back-up question,
may I say your web site is very helpful.
I have had an XP Home PC for about a week (I am very new with
XP)
ex Win98se, my problem is the salesman, (PC World/UK),
methat
the Windows CD is no longer supplied because of license
issues?
He said about 6/7 gig has been used to store a back up of OS,
in case of the worst, but no one told me where?
Could you please help.
Kind regards
Graham
message
You could use XP's own backup utility or, alternatively, a
third
party
imaging application like symantec drive copy. Obviously
the
xp
backup
utility is not installed by default in windows xp home. If
you
want
instructions on how to install it then go to my website
www.freelanceit.glowinternet.net Click the Win XP Faq button
and
look
at
question 21
--
John Barnett MVP
Associate Expert
www.freelanceit.glowinternet.net
Graham Haslam said:I am very much obliged to you for your help John,
Kind regards
Graham
John Barnett MVP said:Graham all the emergency boot disk does is boot you to the desktop. Nothing
else should happen. It has done exactly what it is supposed to do. Now
assume that you were in a situation were you couldn't boot your system from
the hard drive. You insert the floppy and reboot. Your system boots to
the
desktop. Once at the desktop you should be able to access all the
features
of xp. As you know, for you to restore your pc to how it was when you
purchased it you have to access software on a hidden partition on your hard
drive via the software link on the start menu. You should now be able to do
just that.
--
John Barnett MVP
Associate Expert
www.freelanceit.glowinternet.net
Graham Haslam said:Hi John,
I created the boot disk as advised, then,
I shut down the pc, re-entered the floppy, then switched on the pc.
With the floppy drive light on the pc booted as normal to the desktop,
light
off,
is this what should have happened?? I ask this because I have a
mental
image
of the computer booting 'direct' to the desktop and not going through
the normal proceedia.
I look forward to your comments.
regards
Graham
Hi Graham,
The restore files being on your hard drive have also puzzled me too. I
would
have thought you would have at least been supplied with a floppy disk or
something just in case your pc wouldn't boot.
However, yes I do think you should create an emergency boot disk that
will
get you to your desktop. The details are available on my website
www.freelanceit.glowinternet.net Click the Win XP Faq button and look at
question 10 Once you have created the emergency boot disk make sure
you
'test' it to ensure you can boot to the desktop.
--
John Barnett MVP
Associate Expert
www.freelanceit.glowinternet.net
Hi John,
I think I have got to grips with restoring etc now?
I am still in a little dilemma, with having all the restore
and help on the hard drive, what would one do if the pc would not 'boot
up'.
Do you think I should create a boot disk?
If so, could you please advise on the best way.
Kind regards
Graham
My pleasure, Graham
--
John Barnett MVP
Associate Expert
www.freelanceit.glowinternet.net
Thanks a lot John,
I will let you know how I get on .
Regards
Graham
Oops my fault graham. I forgot to insert the link. The details are
on
the
Packard bell website not mine.
http://www.packardbell.co.uk/specia...enter/01/Howto/maintain/01xpmt10/01xpmt10.htm
Let's hope this works this time
--
John Barnett MVP
Associate Expert
www.freelanceit.glowinternet.net
Thanks John,
Sorry to keep on but I can't find the 'recovering' your pc
instructions
on your site, plus question 21 needs a cd and I don't have
one.
I apologise if I appear a bit dim.
Regards
Graham
No Graham there is no need to query the sale. Packard Bell don't
supply
recovery discs with the pc it is, as you have been told,
supplied
on
the
hard drive.
I've checked out the Packard bell site and if you click on
the
link
below
this should take you to the instructions for 'recovering'
your
pc
should
a
problem occur. I suggest you save the page and print it out for
future
reference. To save the page click the File option on the main
toolbar
of
Internet explorer and then select the Save As option.
Alternatively
if
you
want to print the page out simply select print from the File
menu
option
instead.
I hope this information is useful
--
John Barnett MVP
Associate Expert
www.freelanceit.glowinternet.net
Hi John,
thank you for your reply,
I think this is the info that was missing,
Microsoft Windows XP
Home Edition
Version 2002
Service Pack 1
Packard Bell Computer
Intel R
Celeron [R] CPU 2.53GHz
2.55GHz
448 MB of RAM.
Plus I didn't receive any discs of any kind?
Do you think I should query the sale?
Regards
Graham
message
The backup or recovery is held on a hidden partition on your
hard
drive.
To
access it you will need to read your pc manual. However, you
don't
say
which
pc you purchased from pc world. I recently purchased an
emachine
from
pc
world (may this year) and that came with 3 recovery discs.
Nothing
was
mentioned about there being no way to recover other than from
the
hard
drive.
Incidentally, glad you liked the website. I hope it will
be
helpful.
--
John Barnett MVP
Associate Expert
www.freelanceit.glowinternet.net
Dear John Barnett,
I read this thread for info on the back-up question,
may I say your web site is very helpful.
I have had an XP Home PC for about a week (I am very new
with
XP)
ex Win98se, my problem is the salesman, (PC World/UK), told
me
that
the Windows CD is no longer supplied because of license
issues?
He said about 6/7 gig has been used to store a back up
of
OS,
in case of the worst, but no one told me where?
Could you please help.
Kind regards
Graham
in
message
You could use XP's own backup utility or,
alternatively, a
third
party
imaging application like symantec drive copy. Obviously
the
xp
backup
utility is not installed by default in windows xp home. If
you
want
instructions on how to install it then go to my website
www.freelanceit.glowinternet.net Click the Win XP Faq
button
and
look
at
question 21
--
John Barnett MVP
Associate Expert
www.freelanceit.glowinternet.net