What the heck did HP do to my computer and its mouse???

  • Thread starter Thread starter Citizen Kane
  • Start date Start date
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Citizen Kane

I have an HP PSC 1315v All-in-One scanner/copier/printer bought brand new
from Wal-Mart about six months ago.

Everything was working fine. Good quality, scanner okay, etc.

I went online, downloaded two updates for drivers, and now my mouse freezes
up at random. When it is finally able to move again, I get those two
musical baritone sounds as if the printer had been turned off and then
turned on again. Except the printer has been both disconnected AND turned
off when this has happened. I know, because those were two of the first
things I tried.

I've got a white adapter connecting both the mouse and the printer cable to
the USB port. However, yesterday the printer was pulled out of the adapter,
and yet my mouse STILL froze up at random and generated the two tones upon
"waking up" again. Mind you, this isn't where it freezes up and it's dead.
It's freezing up for maybe 2-5 seconds, then is fine again. Problem is it's
doing this at random and I'm at my wit's end for causes or fixes. I know it
has SOMETHING to do with the printer because it gives those tones associated
with it; I'm wondering if the driver updates that I downloaded did something
to it. I'm going to defrag & Nortonize the hard drive Saturday evening, but
I do that once a week for regular maintaince anyway -- it's just that I'm
wondering if that would have any effect.

What the hell has HP done to my mouse?
 
Citizen said:
I have an HP PSC 1315v All-in-One scanner/copier/printer bought brand new
from Wal-Mart about six months ago.

Everything was working fine. Good quality, scanner okay, etc.

I went online, downloaded two updates for drivers, and now my mouse freezes
up at random. When it is finally able to move again, I get those two
Click to expand...

Your mistake was updating drivers for a pc that was working fine. Please
explain in detail why you would do such?
 
Do a system restore to a point before you updated the drivers.
Remember - if it ain't broke - don't fix it. Sometimes newer drivers can
conflict and cause those types of problems.
 
in message
Everything was working fine.
[ SNIP ]
Click to expand...

So why did you alter the drivers?

Assuming you're using WinXP...

START

RUN

DEVMGMT.MSC

Select the device whose drivers you upgraded, e.g. your mouse

From the Action menu choose Properties

Select the Driver tab and click Roll Back Driver

This will get you back to the previously selected driver(s)
 
You don't want to "parallel" two devices into one port. HP did nothing to
your mouse. YOU did! Each device must be plugged into it's own port. Don't
be cheap. Buy an add-in USB 2.0 adapter card and get 4-5 additional ports to
use.

--
Regards,

Richard Urban
Microsoft MVP Windows Shell/User

If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!
 
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