J
John Kelly
Hello,
Recently whilst removing my soft camera bag from the car I picked it up by the
top handle. I had not clicked together the straps and as I picked it up the bag
swung open. It contained one of my digital still camera's. The camera slid out
of the bag and landed on the concrete ground. The drop was only around 2 feet
but it was enough !!
Both batteries fell out and on replacing them I saw that a small piece of the
plastic was missing from the edge of the battery cover. The piece missing is
around the size of a small match head. and it was that all import piece that
causes the cover to sit properly and neatly....So I sent it to Olympus for
replacement.....I was expecting a bill of perhaps £20 - £30 plus
postage/packing.
As an afterthought I opened up the packaging and changed one of the options on
the form which requires Olympus to tell me in advance of the cost, and I am
glad I did. Two - Thee years ago the camera cost the wife £175...this week
Olympus wanted £110 to replace the battery cover !!!!
You can guest what I told Olympus they could do....and you would be right
--
Best Wishes.....John Kelly
www.the-kellys.org
www.the-kellys.co.uk
Check out free video hosting at www.the-kellys.org
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(oo)
----------ooO-(_)-Ooo-------------
All material gained from other sources is duly acknowledged. No Value is
obtained by publishing in any format other peoples work
Recently whilst removing my soft camera bag from the car I picked it up by the
top handle. I had not clicked together the straps and as I picked it up the bag
swung open. It contained one of my digital still camera's. The camera slid out
of the bag and landed on the concrete ground. The drop was only around 2 feet
but it was enough !!
Both batteries fell out and on replacing them I saw that a small piece of the
plastic was missing from the edge of the battery cover. The piece missing is
around the size of a small match head. and it was that all import piece that
causes the cover to sit properly and neatly....So I sent it to Olympus for
replacement.....I was expecting a bill of perhaps £20 - £30 plus
postage/packing.
As an afterthought I opened up the packaging and changed one of the options on
the form which requires Olympus to tell me in advance of the cost, and I am
glad I did. Two - Thee years ago the camera cost the wife £175...this week
Olympus wanted £110 to replace the battery cover !!!!
You can guest what I told Olympus they could do....and you would be right
--
Best Wishes.....John Kelly
www.the-kellys.org
www.the-kellys.co.uk
Check out free video hosting at www.the-kellys.org
----
\|||/
(oo)
----------ooO-(_)-Ooo-------------
All material gained from other sources is duly acknowledged. No Value is
obtained by publishing in any format other peoples work