Phoreva said:
What is XP service pack 2? I installed Defender and got this message. Can
someone please help me. Is it something that I should have installed before
Defender? I am young and know nothing about computers. I'm just trying to
remove and prevent all of this spyware.
I'm not an expert, but it sounds as though your computer is missing a whole
stack of Windows updates, including the unusually large update that installs
XP Service Pack 2. In Internet Explorer, click on 'Tools' at the top of your
screen and select 'Windows Update'. That will take you to the Windows update
website, which will check out your computer and tell you what updates you're
missing, and offer to let you download and install them. It seems likely to
me that you may have to do this in several sessions - I think there must be a
lot to download.
For the future you'll need to set your computer to look for updates
atomatically, to prevent this kind of thing happening - but in the first
instance you need to get those updates as soon as possible.
I'm sure you'll get more detailed help from the guys who know a lot more
than me, but I hope this is enough to get you on the right road for now.