What is InstallShield Update Manager?

[George]

I'm using a WinXP-pro PC, and Office 2003 and wondered if someone knows
about the "Install Shield Update Manager?

A pop-up in the bottom right just appeared that said "Install Shield needs
to check for updates", then it faded back down into the task bar as an icon
(navy
blue square with white swirl) next to the icons like Outlook, McAfee, volume
control, etc. If you drag over the icon, it's name is "InstallShield Update
Manager".

Is this a virus or adware? How did it get into the task bar? Does it
belong to Sonic--the only other software maker I know that has an "Update
Manager" and one in which I recently installed (at tech support's direction)
an update manager for seemingly unrelated MyDVD software updates.

Do I really need an update? If not, how do I get rid of it forever?

Thanks,
G

 

[=?iso-8859-1?B?uyBtcnRlZSCr?=]

It is Sonic's update manager. It is also in the contolr panel (program updates). Call it up and configure it.

--
Just my 2¢ worth,
Jeff
__________In response to__________
| I'm using a WinXP-pro PC, and Office 2003 and wondered if someone knows
| about the "Install Shield Update Manager?
|
| A pop-up in the bottom right just appeared that said "Install Shield needs
| to check for updates", then it faded back down into the task bar as an icon
| (navy
| blue square with white swirl) next to the icons like Outlook, McAfee, volume
| control, etc. If you drag over the icon, it's name is "InstallShield Update
| Manager".
|
| Is this a virus or adware? How did it get into the task bar? Does it
| belong to Sonic--the only other software maker I know that has an "Update
| Manager" and one in which I recently installed (at tech support's direction)
| an update manager for seemingly unrelated MyDVD software updates.
|
| Do I really need an update? If not, how do I get rid of it forever?
|
| Thanks,
| G
|
|
|

 

[George]

That makes complete sense, I had just installed a Sonic app. Also called
InstallShield, determined probably ok to click it...bring it up...and right
there it says have 2 updates available

1-Sonic
2-InstallShield itself

....although telling it to check brings up "no updates available".

Is there a 'simple' way to uninstall all this...it's not in the add/remove
programs. InstallShield says you have to download yet another app that is
an uninstaller. This all seems way too subtle, way too hardwired, way too
intrusive, way too much to undo after it infuses itself without notice to
begin with.

Any suggestions on whether to just keep it, turn it off, or try to extricate
it?

Thanks

 

[Steve Shattuck]

That makes complete sense, I had just installed a Sonic app. Also called

InstallShield, determined probably ok to click it...bring it up...and
right there it says have 2 updates available

1-Sonic
2-InstallShield itself

Read it again, it says there are two programs being serviced by the update
manager, namely the two you listed above. It has NOTHING to do with actual
updates being available.

 

[NobodyMan]

That makes complete sense, I had just installed a Sonic app. Also called
InstallShield, determined probably ok to click it...bring it up...and right
there it says have 2 updates available

1-Sonic
2-InstallShield itself

...although telling it to check brings up "no updates available".

Is there a 'simple' way to uninstall all this...it's not in the add/remove
programs. InstallShield says you have to download yet another app that is
an uninstaller. This all seems way too subtle, way too hardwired, way too
intrusive, way too much to undo after it infuses itself without notice to
begin with.

Any suggestions on whether to just keep it, turn it off, or try to extricate
it?

Thanks

Hey George:

Who are you talking to, and what are you talking about? Please post
relevant quotes to the message you are responding to (like I just did
above).