Hi Lurcher1,
Let's try some basic troubleshooting. If the problem still persists
please post back and we'll try some more steps. Good luck!
1. To see if it's a software conflict: Temporarily disable Startup
programs one at a time, starting with Firewall, Antivirus, and ad
blockers using:
http://new.jtsoft2001.com/windows/startup.php
You can lookup what a program does before you disable it here:
http://www.sysinfo.org/startuplist.php
2. Run a virus scan at:
http://housecall.antivirus.com Afterwards
Download & Run Spybot from:
http://security.kolla.de to find any
Trojans, Adware, or Spyware which could clog up your system.
3. Click My Computer / Rightclick the Drive & Choose Properties
/ Run the "Disk Cleanup..." / Next Click the "Tools" Tab and run
the "Error-Checking" and "Defragmentation" utilities.
4. Go to the Windows Update site for everything under Critical and
Recommended:
http://windowsupdate.microsoft.com Some games
require a patch:
http://www.avault.com/pcrl/patches_list.asp?letter=a
5. Update DirectX and your Chipset, Sound, &Video Drivers:
For all Video / DirectX / Game and Hardware Issues, I have a
Checklist of Solutions at:
http://mvps.org/nibblesnbits/Video.html
--
Cheers, Windows XP MVP Shell / User
Jimmy S.
http://mvp.support.microsoft.com
Game FAQs:
http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
Visit my Zone.com / Gaming Helpsite:
http://nibblesnbits.tk or Call / Contact
MS Support at:
http://support.microsoft.com/default.aspx?scid=sz;en-us;top
My advice is donated "AS IS" without warranty; nor do I confer any rights.
_________________________________________________________
| Hi Jimmy S.
|
| What happens is I save the game, then when I quit it crashes. The computer
| restarts and "Scandisk" tells me that "The Sims .FAM file" is invalid and
| that it will correct it. On entering the Export folder the .FAM file has
| turned into an X file.
| I have uninstalled and reinstalled, Scandisked and Defragged several times
| it would work for a short time. We reinstalled it today but now it will not
| go past the intro just kicks you back to desktop, it's getting worse not
| better.
|
| Any suggestions
|
| Regards
|
| Lurcher1
|
|
| "Jimmy S." wrote:
|
| > Hi Lurcher,
| >
| > The problem is caused by the game crashing. An easy workaround
| > would be to make a copy of your saved games before starting a game.
| >
| > The solution is to find out how to stop the game from crashing.
| > Describe what type of crash it is, and any error messages if possible.
| >
| > --
| > Cheers, Windows XP MVP Shell / User
| > Jimmy S.
http://mvp.support.microsoft.com
| >
| > Game FAQs:
http://support.microsoft.com/default.aspx?scid=FH;[LN];gms
| > Visit my Zone.com / Gaming Helpsite:
http://nibblesnbits.tk or Call / Contact
| > MS Support at:
http://support.microsoft.com/default.aspx?scid=sz;en-us;top
| > My advice is donated "AS IS" without warranty; nor do I confer any rights.
| > _________________________________________________________
| >
| > > Can anyone help?
| > > Why does windows Xp Scandisk keep changing my Sims saved game data ".Fam
| > > files" to "Xfiles"? What is an Xfile and how do I stop it happening again?
| > >
| > > This has happened several times in the last month and I have to keep
| > > uninstalling and reinstalling my game to get it to go past the intro screen.
| > > I get to play for a few days, then it crashes and this file replaces my saved
| > > data.
| > >
| > > Any suggestions?
| > >
| > > Regards
| > >
| > > Cassie
| >
| >
| >