- Joined
- Sep 27, 2010
- Messages
- 141
- Reaction score
- 6
Hi, for a couple of weeks I have experienced a blue screen with the info DRIVER_IRQL_NOT_LESS_OR_EQUAL, plus some wording "If this is the first time,etc", and the Technical Information: *** STOP: (0x000000D1, 0x00000002, 0x00000008, 0x00000000). This only happens when I'm on the internet - on Ebay especially.
I've been on the Windows website and in relation to this problem it told me: The following file is available for download from the Microsoft Download Center: "Download the 916595 package now". (Coloured blue). When I double click on the download, I get the message: We are sorry, the page you requested cannot be found. So I right clicked on the download and "Save link as". When downloaded, the file was "Smarterror.aspx". When double clicking on this file it opens in Notepad and is a lot of information that I don't understand. Shouldn't I have downloaded an .exe file?
What am I doing wrong, if anything? Otherwise, can anyone recommend a remedy for this annoying problem?
Thanks.
I've been on the Windows website and in relation to this problem it told me: The following file is available for download from the Microsoft Download Center: "Download the 916595 package now". (Coloured blue). When I double click on the download, I get the message: We are sorry, the page you requested cannot be found. So I right clicked on the download and "Save link as". When downloaded, the file was "Smarterror.aspx". When double clicking on this file it opens in Notepad and is a lot of information that I don't understand. Shouldn't I have downloaded an .exe file?
What am I doing wrong, if anything? Otherwise, can anyone recommend a remedy for this annoying problem?
Thanks.