1) Download the following three items...
Trend Sysclean Package
http://www.trendmicro.com/download/dcs.asp
Latest Trend Pattern File.
http://www.trendmicro.com/download/pattern.asp
Adaware SE (free personal version v1.05)
http://www.lavasoftusa.com/
Create a directory.
On drive "C:\"
(e.g., "c:\New Folder")
or the desktop
(e.g., "C:\Documents and Settings\lipman\Desktop\New Folder")
Download Sysclean.com and place it in that directory.
Dowload the Trend Pattern File by obtaining the ZIP file.
For example; lpt238.zip
Extract the contents of the ZIP file and place the contents in the same directory as
sysclean.com.
2) Update Adaware with the latest definitions.
3) If you are using WinME or WinXP, disable System Restore
http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.htm
4) Reboot your PC into Safe Mode
5) Using both the Trend Sysclean utility and Adaware, perform a Full Scan of your
platform and clean/delete any infectors/parasites found.
(a few cycles may be needed)
6) Restart your PC and perform a "final" Full Scan of your platform using both the
Trend Sysclean utility and Adaware
7) If you are using WinME or WinXP, Re-enable System Restore and re-apply any
System Restore preferences, (e.g. HD space to use suggested 400 ~ 600MB),
8) Reboot your PC.
9) If you are using WinME or WinXP, create a new Restore point
You can also try some of the below online scanners.
BitDefender:
http://www.bitdefender.com/scan/license.php
Computer Associates:
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
DialogueScience:
http://www.antivir.ru/english/www_av/
F-Secure:
http://support.f-secure.com/enu/home/ols.shtml
Freedom Online scanner:
http://www.freedom.net/viruscenter/index.html
Kaspersky:
http://www.kaspersky.com/de/scanforvirus
McAfee:
http://www.mcafee.com/myapps/mfs/default.asp
Panda:
http://www.pandasoftware.com/activescan/
RAV
http://www.ravantivirus.com/scan/
Symantec:
http://security.symantec.com/
Trend:
http://housecall.antivirus.com
http://housecall.trendmicro.com
* * * Please report your results ! * * *
Dave
| Hi all,
|
| I have Zone Alarm installed on my Windows XP computer. Every time after the
| computer is started, warning messages from ZA pop up:
| "Do you want the xyz to access the Internet?"
| "The program has accessed the Internet before"
|
| The xyzs are:
|
| a) Spooler SubSystem App
|
| b) BackWeb - 1940576.exe
|
| c) Generic Host Process for Win32
|
| What are these programs? Should I let them access the Internet?
|
| (Also this message pops up: "Do you want the LiveUpdate Engine COM Module to
| access the Internet?". I let it access the Internet - it downloads updates for
| Windows XP.)
|
| I use AOL 9.0 with a dial up connection to access the Internet.
|
| Thanks for any input.
|
| Roman
|
|