Western Digital RMA?

  • Thread starter Thread starter Davej
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Davej

Had three WD drives die in the past year and finally noticed that two of them were still under the factory warranty, so now what are they going to send me? New drives? Refurbished drives? I've never had a HD die under warranty before.
 
Davej said:
Had three WD drives die in the past year and finally noticed that
two of them were still under the factory warranty, so now what are
they going to send me? New drives? Refurbished drives? I've never
had a HD die under warranty before.
Click to expand...

"WD's replacement Product under its limited warranty will be
manufactured from new and serviceable used parts. <--- getting a refurb...

WD's warranty applies to repaired or replaced Products for
the balance of the applicable period of the original warranty
or ninety days from the date of shipment of a repaired or
replaced Product, whichever is longer."

*******

I'm guessing hell would freeze over, before you'd be
getting a new one :-)

Paul
 
"WD's replacement Product under its limited warranty will be
manufactured from new and serviceable used parts. <--- getting a refurb...

WD's warranty applies to repaired or replaced Products for
the balance of the applicable period of the original warranty
or ninety days from the date of shipment of a repaired or
replaced Product, whichever is longer."

*******

I'm guessing hell would freeze over, before you'd be
getting a new one :-)

Paul
Click to expand...


Ah! So they'll send refurb's with life expectancies equal to the remainder of the warranty plus one day...
 
Had three WD drives die in the past year and finally noticed that two of them were still under the factory warranty, so now what are they going to send me? New drives? Refurbished drives? I've never had a HD die under warranty before.
Click to expand...

It's been a while but I got a refurb.
 
It's been a while but I got a refurb.
Click to expand...

Same here. Actually, I got a refurbed 3T MyBookLive to replace the
2T nas; think I came out ahead somewhat; the explanation was whatever
was "in hand" at that time...
 
Davej said:
Had three WD drives die in the past year and finally noticed that two of
them were still under the factory warranty,
so now what are they going to send me? New drives? Refurbished drives?
I've never had a HD die under warranty before.
Click to expand...

WD sent me someone else's junk. I don't bother anymore. It's a commodity
item. Cheap. Disposable.
 
WD sent me someone else's junk. I don't bother anymore. It's a commodity
item. Cheap. Disposable.
Click to expand...

Won't do any better from Seagate, any of the others. Pot luck, even
to say I'd prefer Seagate over WD;- they've both 3- & 5-yr warrantee
models, thereabouts I'd imagine, just haven't had a Seagate fail more
of late (excluding a PS/ bad MB issue, I strongly suspect, that got a
200G Seagate a few months ago).

You get the warrantee if you've got it. A used/factory refurbished
drive that lasts right up to it expires, if not longer, whichever and
whatever comes first. Social capitalistic contract, as far as I'm
aware;- maybe someday we'll get reissued HDs under a 50-year
communistic sort of arrangement. . .I'll let you know when I hear it's
being implemented. First thing, for sure.
 
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