WEP key incorrect, even it's the good one.

  • Thread starter Thread starter Malfreds
  • Start date Start date
M

Malfreds

Hi.
I have a Motorola router working properly with two Vista-based laptops. Now
I have this one, also with Vista that I cannot set an Internet connection.
Vista shows the wireless connections available (mine and the one next to my
house), but at the time when I need to set the key and try to connect, it
shows it's an invalid key and I must contact the connection owner.
I also tried "manually connect", but in this case it never prompts me to set
the key, it hangs forever trying to connect.

I only know the owner of this lap installed a new antivirus (avast) and
since then everything goes down.
I unistalled it and also disabled the firewall and nothing works.
I also try the Windows wireless set help and its key (usb stuff).

What else could I try?

I know what key do I need to write. The other Vista laps use them and I
generate them every month. (the keys)
 
first, WEP is not safe. You should use WPA2 or at least WPA. If the
Motorola router does not support WPA/2, look for a firmware upgrade.
If no upgrade is available, consider replacing it. Also, some
routers just are not compatible with Vista.

On the laptop you are having trouble with, post the text output of
ipconfig /all - also try unbinding IPv6

http://digitalmediaphile.wordpress.com/ipconfig-all-how-to-get-text-output/

http://digitalmediaphile.wordpress.com/ipv6-how-to-unbind-from-a-nic-in-windows-vista/

Hi.
I have a Motorola router working properly with two Vista-based laptops. Now
I have this one, also with Vista that I cannot set an Internet connection.
Vista shows the wireless connections available (mine and the one next to my
house), but at the time when I need to set the key and try to connect, it
shows it's an invalid key and I must contact the connection owner.
I also tried "manually connect", but in this case it never prompts me to set
the key, it hangs forever trying to connect.

I only know the owner of this lap installed a new antivirus (avast) and
since then everything goes down.
I unistalled it and also disabled the firewall and nothing works.
I also try the Windows wireless set help and its key (usb stuff).

What else could I try?

I know what key do I need to write. The other Vista laps use them and I
generate them every month. (the keys)
--

Barb Bowman
MS-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
Barb Bowman said:
first, WEP is not safe. You should use WPA2 or at least WPA. If the
Motorola router does not support WPA/2, look for a firmware upgrade.
If no upgrade is available, consider replacing it. Also, some
routers just are not compatible with Vista.

On the laptop you are having trouble with, post the text output of
ipconfig /all - also try unbinding IPv6

http://digitalmediaphile.wordpress.com/ipconfig-all-how-to-get-text-output/

http://digitalmediaphile.wordpress.com/ipv6-how-to-unbind-from-a-nic-in-windows-vista/

I deactivate security in my router and now the laptop can connect, but with
no Internet access. It stays a while in "Identifying", then changes to
"Multiple networks" and quickly changes to "Unidentified network"
That's the best I can get. I tried also unchecking IPv6 and it was worst,
the lap didn't recognize anything.
Here's the log:

Windows IP Configuration

Host Name . . . . . . . . . . . . : luisalbertom-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8187B Wireless 802.11g
54Mbps
USB 2.0 Network Adapter
Physical Address. . . . . . . . . : 00-16-44-94-24-2D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::71fa:47bf:f2f6:78e%14(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.7.142(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 285218372
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8101 Family PCI-E Fast
Etherne
t NIC (NDIS 6.0)
Physical Address. . . . . . . . . : 00-E0-B8-72-47-26
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{FBB7E9FA-7484-40C0-8B5E-68D2516D0
850}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 13:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{118D78FA-05C4-46CF-B9A5-5D7899A35
D07}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:169.254.7.142%17(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 14:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Hope it helps.
 
1. unbind IPv6 as per the instruction link I provided
2. make sure you have change the name of the SSID on the wireless to
something unique but not personally identifiable (don't use Linksys,
default, etc. or whatever the router shipped with)
3. disabling security puts you at huge risk. You need to use at
least WPA, preferably WPA2.

I deactivate security in my router and now the laptop can connect, but with
no Internet access. It stays a while in "Identifying", then changes to
"Multiple networks" and quickly changes to "Unidentified network"
That's the best I can get. I tried also unchecking IPv6 and it was worst,
the lap didn't recognize anything.
Here's the log:

Windows IP Configuration

Host Name . . . . . . . . . . . . : luisalbertom-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8187B Wireless 802.11g
54Mbps
USB 2.0 Network Adapter
Physical Address. . . . . . . . . : 00-16-44-94-24-2D
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::71fa:47bf:f2f6:78e%14(Preferred)
Autoconfiguration IPv4 Address. . : 169.254.7.142(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.0.0
Default Gateway . . . . . . . . . :
DHCPv6 IAID . . . . . . . . . . . : 285218372
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Realtek RTL8101 Family PCI-E Fast
Etherne
t NIC (NDIS 6.0)
Physical Address. . . . . . . . . : 00-E0-B8-72-47-26
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{FBB7E9FA-7484-40C0-8B5E-68D2516D0
850}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 7:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : 6TO4 Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 13:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . :
isatap.{118D78FA-05C4-46CF-B9A5-5D7899A35
D07}
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5efe:169.254.7.142%17(Preferred)
Default Gateway . . . . . . . . . :
DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1
fec0:0:0:ffff::2%1
fec0:0:0:ffff::3%1
NetBIOS over Tcpip. . . . . . . . : Disabled

Tunnel adapter Local Area Connection* 14:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Hope it helps.
--

Barb Bowman
MS-MVP
http://www.microsoft.com/windowsxp/expertzone/meetexperts/bowman.mspx
http://blogs.digitalmediaphile.com/barb/
 
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