"Welcome to Setup", and keyboard promptly dies

  • Thread starter Thread starter limner
  • Start date Start date
L

limner

Attempting a clean install of WinXP Pro on a newly built machine:
Biostar motherboard, XP2100+ processor, 512 PC2700 Ram, 40g Western
Digital HD, new.

After inserting WinXP disk, the setup files are loaded, and it comes
to the "Welcome to Setup" screen with the choices of pressing "enter"
to setup Windows, "R" to repair, or "F3" to quit.

As soon as that screen arrives, the keyboard dies.

I've tried it with a USB keyboard in both of the USB ports on the
motherboard.
I've also tried it with two different PS2 keyboards with the same
result.
USB is enabled in the BIOS; there seems to be no BIOS settings for
PS2.
I've also tried the WinXP disk in two different CD drives.
Nothing else is connected to the machine except the harddrive, floppy,
CD drives, and keyboard.

Using the keywords "welcome setup keyboard", I can find no reference
to this problem in the Microsoft database.

Many thanks for any insights anyone may be able to provide.
 
When XP is first installed it tries to determine what type of BIOS is available on the computer. Newer systems have what is known as Advanced Configuration and Power Interface (ACPI) capability. Unfortunately, XP doesn't always recognize a computer BIOS is ACPI capable and doesn't install the support for ACPI. Even more unfortunate is the fact that if ACPI support isn't determined at the initial install it's virtually impossible to correct this at a later time short of reinstalling XP over the top of the previous XP installation. To do so requires changing the Hardware Abstraction Layer (HAL). The chances of successfully changing a HAL after XP has been installed is pretty close to zilch

Once you drop the CD in the tray and fire up the computer to install XP, the first thing you'll see at the bottom of the screen is the option to press F6 if you need to install a SCSI or RAID controller. Don't press F6. Press F5 instead. This will take you to a separate menu of Hardware Abstraction Layer's where you can choose an appropriate HAL that supports ACPI. The choices will be

ACPI Multiprocessor PC

ACPI Uniprocessor PC

Advanced Configuration and Power Interface (ACPI) PC

Compaq SystemPro Multiprocessor or 100% Compatible PC

MPS Uniprocessor PC

MPS Multiprocessor PC

Standard PC

Standard PC with C-Step i486

Other"

If this dosenot resolve the problem update the bios version
 
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