website problem

  • Thread starter Thread starter Joy
  • Start date Start date
J

Joy

My husband has been trying to access a website where he has stocks, etc.,
and when he gets to a certain point, the next page won't open. He called
them and they said to delete temp. internet files (which he did), but it
still doesn't work. He's rebooted several times. He has Win 98. Then he
tried it on my computer (Win XP) and it works fine! Any suggestions?
 
Thanks, Don. I took a look but I'm afraid it's all beyond my capabilities.
However, I've saved the URLs in case I can get someone more knowledgeable to
come to our house and work on some glitches in both of our computers.

Don Varnau said:
Hi,
I wish I could narrow it down for you...
See:
http://www.mvps.org/inetexplorer/answers.htm#dns
http://www.mvps.org/inetexplorer/answers2.htm#secure_sites

Don
[MS MVP- IE/OE]


Joy said:
My husband has been trying to access a website where he has stocks, etc.,
and when he gets to a certain point, the next page won't open. He called
them and they said to delete temp. internet files (which he did), but it
still doesn't work. He's rebooted several times. He has Win 98. Then
he
tried it on my computer (Win XP) and it works fine! Any suggestions?
Click to expand...
Click to expand...
 
It's been so long since I first posted this (January 20th) that I thought
I'd start afresh. Don, since you replied, I've been on the phone several
days, many hours, with the tech from the bank in the site I mentioned below
and he has tried everything he knows how to do, including, apparently, what
you suggested (as I e-mailed those two page addresses to him). I'm just
wondering if you, or anyone else, might have anything further to suggest.

Don Varnau said:
Hi,
I wish I could narrow it down for you...
See:
http://www.mvps.org/inetexplorer/answers.htm#dns
http://www.mvps.org/inetexplorer/answers2.htm#secure_sites

Don
[MS MVP- IE/OE]


Joy said:
My husband has been trying to access a website where he has stocks, etc.,
and when he gets to a certain point, the next page won't open. He called
them and they said to delete temp. internet files (which he did), but it
still doesn't work. He's rebooted several times. He has Win 98. Then
he
tried it on my computer (Win XP) and it works fine! Any suggestions?
Click to expand...
Click to expand...
 
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