Website not accessible without www prefix

  • Thread starter Thread starter dnshelp
  • Start date Start date
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dnshelp

My companies website www.xxxxxx.com is accessible through
internal and external network, but when i try to access
it without www and just do xxxxxx.com it doesnt resolve.

Any suggestions on how i could fix this problem.

Thanks
 
in message : My companies website www.xxxxxx.com is accessible through
: internal and external network, but when i try to access
: it without www and just do xxxxxx.com it doesnt resolve.
:
: Any suggestions on how i could fix this problem.

You need a blank host entry in your forward lookup. This will set it to
just the domain.

--
Roland Hall
/* This information is distributed in the hope that it will be useful, but
without any warranty; without even the implied warranty of merchantability
or fitness for a particular purpose. */
Online Support for IT Professionals -
http://support.microsoft.com/servicedesks/technet/default.asp?fr=0&sd=tech
How-to: Windows 2000 DNS:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;308201
FAQ W2K/2K3 DNS:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291382
 
I have tried that but it doesnt work? Do i need to check something in my IIS serve

----- Roland Hall wrote: ----

in message : My companies website www.xxxxxx.com is accessible throug
: internal and external network, but when i try to acces
: it without www and just do xxxxxx.com it doesnt resolve

: Any suggestions on how i could fix this problem

You need a blank host entry in your forward lookup. This will set it t
just the domain

--
Roland Hal
/* This information is distributed in the hope that it will be useful, bu
without any warranty; without even the implied warranty of merchantabilit
or fitness for a particular purpose. *
Online Support for IT Professionals
http://support.microsoft.com/servicedesks/technet/default.asp?fr=0&sd=tec
How-to: Windows 2000 DNS
http://support.microsoft.com/default.aspx?scid=kb;EN-US;30820
FAQ W2K/2K3 DNS
http://support.microsoft.com/default.aspx?scid=kb;EN-US;29138
 
: My companies website www.xxxxxx.com is accessible through
: internal and external network, but when i try to access
: it without www and just do xxxxxx.com it doesnt resolve.
:
: Any suggestions on how i could fix this problem.

You need a blank host entry in your forward lookup. This will set it to
just the domain.
Click to expand...
I have tried that but it doesnt work? Do i need to check something in my
Click to expand...
IIS server

Not for the DNS part, so test that by typing either:

ping domainname.com
nslookup domainname.com

BTW, this is NOT going to work from "internal" since one presumes
you have DCs (which are not all Web servers). The DC also register
this name which masks the (external) web site using it.

You may need to specify a CNAME record on the external DNS to fix
it for OUTSIDE clients.
 
in message
: I have tried that but it doesnt work? Do i need to check something in my
IIS server

Do your external/internal domains have the same name?
Is your website on your LAN? DMZ?

--
Roland Hall
/* This information is distributed in the hope that it will be useful, but
without any warranty; without even the implied warranty of merchantability
or fitness for a particular purpose. */
Online Support for IT Professionals -
http://support.microsoft.com/servicedesks/technet/default.asp?fr=0&sd=tech
How-to: Windows 2000 DNS:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;308201
FAQ W2K/2K3 DNS:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;291382
 
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