webphone problems

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Guest

i just bought vista ultimate a few months back.i have installed a webphone
called "voipcheap".com.when i make a call i can hear the other person but
they cannot hear me.i have un/reinstalled the software had a look at it and
everything seems to be ok?.i've had a look at vista but am losted.any help
will be much appreciated.paul.
 
Are you using a microphone?

Right click on the Speaker icon in the Notification Area of the Taskbar and
select Recording Devices. Right click in an empty area of the window and select
both "Show Disconnected Devices" and "Show Disabled Devices". Select Microphone
and press the Set Default button. Use the Properties button to set up your
microphone.
 
thanks for a response cal bear 66.yes am using headphones and mic,i've
followed throught what you said,everythings ok?mic has a tick next to it and
in the other dialog boxs it says "This device is working properly".also "use
this device(enable)" is ok any more helpful tips would be greatly
appreciated,many thanks paul.
 
When you speak, in Recording Devices, does the green bar on the left of the
microphone move up and down?
 
thanks again cal bear 66.when i speak in recording devices the bar does not
move,its on the right hand side of the mic here.thank you for your helpful
advice and tips again.paul.
 
Sorry you are still having problems.

I don't remember, but this is a USB headset, right? Are there Vista drivers for
it? Have you checked the manufacturer's forums or FAQs? I don't use a headset,
but are there separate entries in Playback Devices or Recording Devices for the
headset? Does Device Manager show any errors for the headset?
 
thanks for replying back cal bear 66.am using a headphone and mic with a
3.5mm jack i think.ive looked at device manager and no problems are showing.i
have not yet checked out the manufacturers forums or FAQs that seems like a
good idea if they got one.all the help is appreciated.paul.
 
Only ONE jack? Not separate jacks for the earphones and the mic? My computer
has separate jacks for earphones and a mic. I think that is your problem. The
earphone jack only provides audio out.
 
**one million thanks cal bear 66**.yes i just noticed also that i have
seperate mic and headphone jacks on the front of the computer(dell dimension
e520).
i found a few stand alone mics tried those and one is ok,when i speak
they hear me and i hear their voice throught the computer speakers.
when i had my first computer(a tiny) i exchanged the speakers to this
computer(dell dimension e520).
the speakers has its own volume control with a 3.5mm jack, when i
plugged the headphones with mic (headphones has two jacks a black one for
headphones and a pink one for mic) in the tiny i could make a call with
those,with me hearing the person throught the headphones but with this
computer(dell dimension e520) it does work with the speaker volume built in
jack.
when i try the headphones with mic, in the mic socket of this
computer(dell dimension e520) i can hear the other person again throught the
computer speakers
and NOT THROUGHT THE HEADPHONES themselfs.
is there a way of making a private call on vista,ie i plug in the headphones
and i can hear them on the HEADPHONES themselfs,(although there's no rush for
this as yet).all help appreciated, cal bear 66, 5stars out of 5.
many thanks.paul.
 
i've just thought of something,**cal bear 66**, if i use the two jacks for
the headphones together,i might be able to make a private call.is this true.
( i tried a few variations, i think my mic on my headphones are faulty?.
many thanks.
paul.
 
I would plug the headphone jack into the front HEADPHONE plug (my computer has a
front ***yellow*** plug for this) and the microphone jack into the front
MICROPHONE plug (this is a ***pink*** plug on mine).

What audio adapter do you have? If you have a Realtek HD audio adapter, the
Realtek HD Audio Manager has an option to disable the rear output when
headphones are plugged in. (Look for a RED speaker icon in the Notification
Area.)
 
***thanks for all the help cal bear 66***
am not sure what audio adapter i've got...no red speaker icon....still
trying to find a headphone that works...well i've got some sort of webphone
with the stand alone mic.
many thanks.
paul.
 
You're welcome.

You can find out your audio adapter by going to Control Panel (Classic view) >
Device Manager > expand Sound, video and game controllers.

Once you find this out, you may want to see if you can find updated audio device
drivers.

(Red speaker icon in the Notification Area is for Realtek audio adapters with
the Realtek HD Audio Manager installed.)
 
Hi i have the same problem what i should

Cal Bear '66 said:
You're welcome.

You can find out your audio adapter by going to Control Panel (Classic view) >
Device Manager > expand Sound, video and game controllers.

Once you find this out, you may want to see if you can find updated audio device
drivers.

(Red speaker icon in the Notification Area is for Realtek audio adapters with
the Realtek HD Audio Manager installed.)
 
I just want to know. Did this solove your problem? Please let me know, I have
the same problem.

Thanks
S
 
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