webpage fails due to pop-up window blocked

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Guest

I am using Windows 2000 and have recently experienced a failure to access important web pages because I get a message saying "a pop-up widow was blocked". The web page then shows an error symbol and on accessing this I get messages saying" Can't execute code from a freed script" and "New window is null or not an object" and sometimes it comes up with a jscript error asking if I want to de-bug. I have made sure my Norton security is not blocking anything by turning it off and have run several anti virus checks to ensure it is not a virus or Trogen causing the problem. The webpage is not at fault because it works ok on another computer also using Windows 2000.....any suggestions greatly appreciated.....Incidently and I don't know if it is related but in Express I cannot view attachments as I get the message saying I need to turn on scripting to view them. I have scripting turned on but it still won't show the attachments unless I open them manually. Hoping for a solution
 
Suggestions:

If you have installed PopupBlocker or the similar tools from AOL and
Earthlink, etc that prevent popups, you may see this. Check Add/Remove
Programs for these programs.

Check Internet Settings>Advanced and check the box next to "Disable Script
Debugging".

--
Scott Baldridge
Windows Server MVP, MCSE


"Adrian Head"
I am using Windows 2000 and have recently experienced a failure to access
Click to expand...
important web pages because I get a message saying "a pop-up widow was
blocked". The web page then shows an error symbol and on accessing this I
get messages saying" Can't execute code from a freed script" and "New window
is null or not an object" and sometimes it comes up with a jscript error
asking if I want to de-bug. I have made sure my Norton security is not
blocking anything by turning it off and have run several anti virus checks
to ensure it is not a virus or Trogen causing the problem. The webpage is
not at fault because it works ok on another computer also using Windows
2000.....any suggestions greatly appreciated.....Incidently and I don't know
if it is related but in Express I cannot view attachments as I get the
message saying I need to turn on scripting to view them. I have scripting
turned on but it still won't show the attachments unless I open them
manually. Hoping for a solution
 
Hello Scott

Thanks for the suggestions but I have never installed any popupblocker programmes and have double checked to make sure none are operating. My Norton utilities does have the feature as well as a scripting restrictions but even with these disabled it still causes a fault and althougth the webpage appears it has the error on page sign and I cannot access the next pages. This happened overnight....one day it was Ok the next it wasn't which is why I thought it might be a virus or trojan but a full check reveals no problems

Have also ensured I have checked the Disable Script Debugging in the Advanced Internet Explorer Tools but am still unable to view attachments in Express unless I phisically open them
 
Hi Adrian,

I've seen Norton implement script blocking features below that broke other
apps. Happens all the time. Norton is also very invasive so turning off
features may or may not reveal it as the culprit. Does the working Win2000
pc have Norton installed? The Live Update feature may have installed
something without you realizing it.

I noticed Symantec.com has loads of articles about the Ad-blocking and
Pop-Up blocking features of their programs.

One thing you can do is clean boot your machine so only the OS loads. Test
the pop-ups. Then load one app at a time and see which causes the problem.
Clean Boot instructions:

http://tinyurl.com/485xv

http://support.microsoft.com/default.aspx?scid=kb;en-us;281770&Product=win2000

Perhaps if you could look at your event logs for more clues and post those
messages along with the exact error message you receive.

--
Scott Baldridge
Windows Server MVP, MCSE


"Adrian Head" > Sorry about the repeated questions & replies but now every
time I post I get a message saying the post has failed and to try again
later!! It wuld seem the post is going properly. Perhaps it's part of the
same problem as I do get the "popup window blocked" message on here at times
as well!programmes and have double checked to make sure none are operating. My
Norton utilities does have the feature as well as a scripting restrictions
but even with these disabled it still causes a fault and althougth the
webpage appears it has the error on page sign and I cannot access the next
pages. This happened overnight....one day it was Ok the next it wasn't
which is why I thought it might be a virus or trojan but a full check
reveals no problemsAdvanced Internet Explorer Tools but am still unable to view attachments in
Express unless I phisically open themaccess important web pages because I get a message saying "a pop-up widow
was blocked". The web page then shows an error symbol and on accessing this
I get messages saying" Can't execute code from a freed script" and "New
window is null or not an object" and sometimes it comes up with a jscript
error asking if I want to de-bug. I have made sure my Norton security is
not blocking anything by turning it off and have run several anti virus
checks to ensure it is not a virus or Trogen causing the problem. The
webpage is not at fault because it works ok on another computer also using
Windows 2000.....any suggestions greatly appreciated.....Incidently and I
don't know if it is related but in Express I cannot view attachments as I
get the message saying I need to turn on scripting to view them. I have
scripting turned on but it still won't show the attachments unless I open
them manually. Hoping for a solution
 
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