Webcam will not operate in any online chat rooms

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Guest

I just purchased an HP 8010y desktop, with Vista. I installed my old camera,
Logitech Pro 4000 by going to the Logitech web site, and downloading the
software for Vista. The camera worked from the desktop, but when I went into
a chat room it would not work. In both MSN messenger and Yahoo messenger, it
would show that the camera was broadcasting, but there would be no picture.
In paltalk, it would give me an error message stating that no camera was
detected and that I should check my USB port connection. From the desktop, I
ran a diagnostic and camera was shown to be fully functioning. Thinking I
may have a camera incompatible with Vista, I bought a new Logitech
Communicate STX. I uninstalled the old camera and installed the new, and so
far I have the same results.
 
johnO said:
I just purchased an HP 8010y desktop, with Vista. I installed my old
camera,
Logitech Pro 4000 by going to the Logitech web site, and downloading the
software for Vista. The camera worked from the desktop, but when I went
into
a chat room it would not work. In both MSN messenger and Yahoo messenger,
it
would show that the camera was broadcasting, but there would be no
picture.
In paltalk, it would give me an error message stating that no camera was
detected and that I should check my USB port connection. From the
desktop, I
ran a diagnostic and camera was shown to be fully functioning. Thinking I
may have a camera incompatible with Vista, I bought a new Logitech
Communicate STX. I uninstalled the old camera and installed the new, and
so
far I have the same results.
Click to expand...
You're entitled to tech support on the new camera. I'd contact Logitech
tech support.
 
Thanks Michael. I have contacted HP, Microsoft, Logitech, Paltalk and
others. None seemed to have an answer for me. Each directed me to someone
else. I followed each ones directions to no avail, but just as mysteriously
as the problem was, it resolved itself on its own. I do not have a clue what
or how, but the camera started working in chat out of the clear blue. Now I
am just wondering when it will quit again out of the clear blue.
 
johnO said:
Thanks Michael. I have contacted HP, Microsoft, Logitech, Paltalk and
others. None seemed to have an answer for me. Each directed me to
someone
else. I followed each ones directions to no avail, but just as
mysteriously
as the problem was, it resolved itself on its own. I do not have a clue
what
or how, but the camera started working in chat out of the clear blue. Now
I
am just wondering when it will quit again out of the clear blue.
Click to expand...

Well, at least it is working now. If it stops in the future, check the
Event Viewer under Administrative Tools in Control Panel for corresponding
errors that appear at a time when you were attempting to use it for that
purpose as it might give a clue as to what's causing the problem.
 
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