Web pages not displaying - Help!

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G

Guest

I can connect to the internet and download emails into MS Outlook no problem.
I have a 2Mb broadband connection (ADSL). When I launch Internet Explorer,
however, no page loads...

What should I check first?

(N.B I've recently been having problems with Norton Antivirus 2005 and been
trying to re-install - not sure if this is relevant)

Many thanks
 
RG2006 said:
I can connect to the internet and download emails into MS Outlook no
problem. I have a 2Mb broadband connection (ADSL). When I launch Internet
Explorer, however, no page loads...

What should I check first?

(N.B I've recently been having problems with Norton Antivirus 2005 and
been trying to re-install - not sure if this is relevant)

Many thanks

Only Windows Xp SP2:
Start -> Run -> type cmd -> Ok.
At command prompt type "netsh Winsock reset" (without quotes) -> [Return]
See also http://www.spychecker.com/program/winsockxpfix.html
Hope this helps.

--
Vincenzo Di Russo
Microsoft® MVP - Most Valuable Professional
Windows - Internet Explorer since 2003
My home:
My Blog: http://blogs.dotnethell.it/vincent/
 
RG2006 said:
I can connect to the internet and download emails into MS Outlook no
problem. I have a 2Mb broadband connection (ADSL). When I launch
Internet Explorer, however, no page loads...

What should I check first?

(N.B I've recently been having problems with Norton Antivirus 2005
and been trying to re-install - not sure if this is relevant)

Many thanks

Do you get a blank IE window?

From http://www.fjsmjs.com/OE/nolinks.htm

1. Click Start, and then click Run.

2. In the Open box, type:

regsvr32 urlmon.dll

3. Click OK, and then click OK again when you receive the following message:

DllRegisterServer in urlmon.dll succeeded.


4. If that doesn't fix it, see this article:

http://inetexplorer.mvps.org/answers/26.html

5. If you are using WinXP try this:
http://www.mvps.org/sramesh2k/reg/IE_Default_Browser.reg

6. See Internet Explorer 6.0 Service Pack 1 may display a blank Web page
after you select Auto-Select encoding
http://support.microsoft.com/kb/870863

You can also try this:

Go to Start/run, and type SFC (msconfig for WinXP).
Choose 'Extract One File From Installation Disk' ("Expand File" for WinXP).
Type oleaut32.dll, not worrying about its location. Then, click Start.

Next to 'Restore From', type in or browse for the file's location, which is
probably in the Win98 (i386 for WinXP) folder of your installation CD-ROM
(typically D:\Win98), or in your Windows\Options\Cabs (Windows\i386 for
WinXP) folder, as the case may be.

Then, next to 'Save File In', enter C:\Windows\System (C:\Windows\System32
for WinXP), and click OK. System File Checker (or msconfig) looks for the
file, saves it as you requested, and then tells you that 'the file has been
successfully extracted'.

You may need to reboot.

--
Frank Saunders, MS-MVP OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/
 
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