Web pages don't disappear easily

  • Thread starter Thread starter KeithM
  • Start date Start date
K

KeithM

Web pages don't disappear when I click the X in the top right corner. The
click generates a dialogue box and invies me to send an error message to
Microsoft. Only when the error message is sent does the page disappear. Not
life-threatening but irritating.

I regularly scan my computer using blueyonder PCGuard security software.
 
Hi,
It's likely that another program is causing this- possibly legitimate-
possibly malware.

[XP SP2] From IE> Tools> Manage add-ons. Disable non-microsoft add-ons to
see if one of them is the culprit.
[Non SP2] Internet Options> Advanced> uncheck "Enable third-party browser
extensions." If this helps, you still need to find the troublesome program.
BHO or add-on.

Disable (for diagnostic purposes) programs such as pop-up blockers,
security, toolbars and other add-ons for IE, anti-virus, etc. Take a look at
any program that might be interfering with IE. You may have to reconfigure,
reinstall, or not reinstall, a program.

* Important *
Turn on the Windows Firewall (from Control Panel or Security Center) before
disabling a third-party firewall.

See these sites for help with malware (adware, spyware, hijackers, etc.)
The Parasite Fight http://www.aumha.org/a/quickfix.htm
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
Malware Removal and Prevention Overview - CastleCopsWiki:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.html
Removing Malware:
http://www.elephantboycomputers.com/page2.html#Removing_Malware
What you can do about spyware and other unwanted software:
http://www.microsoft.com/athome/security/spyware/spywarewhat.mspx

Hope this helps,
Don
[MS MVP- IE]
 
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