web browser limitations

[James]

Whenever I try to access hotmail I get a screen that
says "Web Browser Limitations" Your current web browser
must be updated to IE 6.0 to take advantage of all of
hotmail's capabilities. To download IE 6 click on the
link... But if I click on it or try to download any IE
update or patch or try to access hotmail, I always get the
same error message. msxml3.dll error '80072f76' The
requested header was not
found. /library/toolbar/3.0/vb.asp, line 34
Anybody know what this is and how to fix it?

 

[Robert Aldwinckle]

msxml3.dll error '80072f76'

You can find suggestions concerning both that error code
and that module in the Windows Update troubleshooter.

< http://v4.windowsupdate.microsoft.com/troubleshoot/ >


If you have trouble even opening the troubleshooter
that could be a further indication that you have something wrong
with your version of the XML parser.

There's a new MSKB article about resolving that last possibility.
The same resolution could apply to your problem in any case.

<TITLE>833766 - You receive a 0x800A01AD error message while you access the Windows Update Web site</TITLE>
< http://support.microsoft.com/?kbid=833766 >


Good luck

Robert Aldwinckle

 

[Apovil]

Whenever I try to access hotmail I get a screen that
says "Web Browser Limitations" Your current web browser
must be updated to IE 6.0 to take advantage of all of
hotmail's capabilities. To download IE 6 click on the
link... But if I click on it or try to download any IE
update or patch or try to access hotmail, I always get the
same error message. msxml3.dll error '80072f76' The
requested header was not
found. /library/toolbar/3.0/vb.asp, line 34
Anybody know what this is and how to fix it?

Here is what I found to fix it, when using Norton.
I use a french version so terms may differ a little
Check C:\Program Files\Norton Personal Firewall or Internet
Settings\notes.txt
Go to NPF or NIS Options/Web Content/global settings => information
about your browser.
I hope this will help as many people seem to experience this problem.

apovil