We pages not displaying correctly

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G

Guest

I am hoping that somebody can help.
I am an IT Technician who has been asked to resolve an issue, the issue is
that when a user who only has User Privileges opens their Internet Explorer
and goes to either Hotmail or Yahoo for example, where they need to enter
their email address to signin it displays a small x and no box to enter
details, if I log with my account which has Administrator privileges and go
to same web pages, it looks ok and can enter email details. If I change the
user to be a local administrator they all looks ok but not if just a user.

I have reinstalled IE 6 and also reduced to 5.5 and reinstalled Windows 2000
but the problem still persists

Has anybody seen this before and how can I resolve.
 
Hi Graham :-)

Try the following and see if it helps:

First - Do you have an accelerator supplied by your ISP? If so, try turning
it off.
It works by reducing image size (and therefor quality) for downloads.

Try clearing the IE cache. I.E./Tools/Options/General/Delete files (and
delete offline content.)

Zone Alarm Pro can block Images in IE

1. Go into IE>Tools>Internet Options>Security>Custom level>reset custom
level to Medium or Low
2. Go into IE>Tools>Internet Options>Privacy>set the slider to Medium or Low
3. Go to this site and read on adjusting the Privacy settings in ZA. It will
explain how to customize on a per site basis.
http://www.donhoover.net/privacy.html

If still no joy………..

Web Page Displays an Image As a Red X or Not at All (Q283807)
http://support.microsoft.com/?kbid=283807
http://www.generation.net/~hleboeuf/ieimage.htm

also..

Pictures Do Not Show
http://www.fjsmjs.com/IE/redx.htm

Most of the content here are from Don Varnau and Mike Burgess -

There are many possible causes and solutions.
Try the quick, easy fix first. Clear the IE cache from IE> Tools> Internet
Options> General> Delete files and Delete offline content. Reset the TIF
folder size to about 50MB (Settings button) and clear it occasionally.

Next...
283807 - Pictures Are Not Displayed on Web Sites in Internet Explorer
http://support.microsoft.com/?kbid=283807
Note: Repairing IE instead of reinstalling may work

194177 - Description of the Internet Explorer Repair Tool (Windows
95,98,98SE,ME,NT4-SP1,SP2,2000-SP1,SP2)
http://support.microsoft.com/?kbid=194177

318378 - How to Reinstall or Repair Internet Explorer and Outlook Express in
Windows XP:
http://support.microsoft.com/?kbid=318378

221134 - Some Images, Contents, or Controls May Not Be Displayed When...
http://support.microsoft.com/?kbid=221134
- - - - -
Additional information from Mike Burgess:

Are you using a Firewall or "filtering software"?

Several of these are known to cause problems:
1) Zone Alarm Pro [Private Header Info - enabled?]
Reset "Ad Blocking" and "Cookie Control" to "medium"
"Mobile Code Control" = Off

2) Symantec (ISS\NIS)[Enable Browser Privacy - enabled]
Active Content - "Allow All Script To Execute"
Problem: some sites cannot detect the 128 bit encryption
Solution: Completely remove and reinstall NIS.
[more info]
Web Pages Display a Red "X" Instead of a Graphic
http://support.microsoft.com/?kbid=316545 [Norton Products]

3) Any "ad blocking" software that blocks "http_referrer"
or contains entries that are blocking access to the desired site.

4) HOSTS file that contains entries that are blocking access to the desired
site.

5) Cookie blocking software that are blocking "required" Cookies.

6) Pop-up blockers that are stripping header\url info.

7) WebWasher Standard Filter/URL Filter

8) Make sure the following registry entry is not corrupt:
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet
Settings]
"User Agent"="Mozilla/4.0 (compatible; MSIE 6.0; Win32)"

Note: "Win32" = Windows 98\ME
Other versions = (compatible; MSIE 6.0; Windows NT 5.0;)

To check your "User Agent":
Paste the below into the Address Bar and view the output:

javascript:navigator.userAgent

[Example WinME output]
Mozilla/4.0 (compatible; MSIE 6.0; Windows 98; Win 9x 4.90)
- - - - -
Other possibilities at http://www.colba.net/~hlebo49/ieimage.htm
and
http://www.mvps.org/inetexplorer/answers.htm#jpg_gif

Hope this helps :-)

Jan :)
MS MVP - IE/OE
Smiles are meant to be shared,
that's why they're so contagious.

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