we have one user that we can not view attendee availability, fix?

[Guest]

Using Outlook 2003 we have one user that we cannot see her attendee
availability, just see hash marks. It is frustrating and we are trying to
fix it.

 

[Francine Otterson]

The free/busy information most like is still at the default setting of 2
months. Check this for under Tools - Calendar Option- Free/Busy. I would
change it to be for 12 months. This will most likey resolve the issue.

Regard,

Francine Otterson
President, San Diego Outlook User Group

 

[Guest]

She was set to 6 months already but I changed it to 12 just to see and it
still is showing hash marks. This is a very busy individual so I also
thought well maybe there is TOO much information and turned it back to 3
months, still just hash marks.

Thank you for the effort though.

 

[Milly Staples [MVP - Outlook]]

Is this user using a .pst or the Exchange mailbox for the default delivery
location?

--
Milly Staples [MVP - Outlook]

Post all replies to the group to keep the discussion intact. All
unsolicited mail sent to my personal account will be deleted without
reading.

After furious head scratching, Myzlyn asked:

| She was set to 6 months already but I changed it to 12 just to see
| and it still is showing hash marks. This is a very busy individual
| so I also thought well maybe there is TOO much information and turned
| it back to 3 months, still just hash marks.
|
| Thank you for the effort though.
|
|
| "Francine Otterson" wrote:
|
|| The free/busy information most like is still at the default setting
|| of 2 months. Check this for under Tools - Calendar Option-
|| Free/Busy. I would change it to be for 12 months. This will most
|| likey resolve the issue.
||
|| Regard,
||
|| Francine Otterson
|| President, San Diego Outlook User Group
||
|| ||| Using Outlook 2003 we have one user that we cannot see her attendee
||| availability, just see hash marks. It is frustrating and we are
||| trying to fix it.

 

[Guest]

The Exchange mailbox is the default delivery location.

thank you

 

[Jeni Q]

Could it be this:
http://support.microsoft.com/default.aspx?scid=kb;en-us;309185

: Using Outlook 2003 we have one user that we cannot see her attendee
: availability, just see hash marks. It is frustrating and we are trying to
: fix it.