we have lost all printer drivers and can not get them back

  • Thread starter Thread starter jdooms
  • Start date Start date
J

jdooms

During the day yesterday, we all of a sudden could not
print. We went to the printers section and all of the
printer drivers that we had loaded on the machine are now
gone. We first tried to re-boot. Still, the same
problem. So, the next step was to re-install the printer
drivers. When we double click on the link to add a new
printer, we get an error message and it will not let us in.

Now, this morning when the computer is booted up, we get a
message that fatal error has occurred with the spoolve.exe
file, or something like that.

Any ideas on what has happened and what we need to do, to
get this fixed immediately. We have a retail store and
this computer is our server. We need it up and running
ASAP.
 
I don't have a cure for you, but I have a future suggestion.

Go Back by Roxio..... How many times this wonderful piece of software has
kept me from doing a complete reformat/reinstall I can't count...

have you tried "Last known good configuration?". What are you running?? XP??
try a restore point...
 
I don't have a cure for you, but I have a future suggestion.

Go Back by Roxio..... How many times this wonderful piece of software has
kept me from doing a complete reformat/reinstall I can't count...

have you tried "Last known good configuration?". What are you running?? XP??
try a restore point...
--
Russ Tanner
Palmer, Alaska
email: russ at tannersacre.com
http://www.tannersacre.com
Click to expand...

And if all else fails, call in a technician that knows his job... :-)
 
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