WD - Unable to Update - Error 0x80240022

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Guest

Upgraded from Antispy yesterday but WDB2 will not update. The error relates
to a wrong diskette in the drive (don't have a floppy). Tried most of the
suggestons so far but no fix yet. I have similar problems on this machine
with Windows Update and invariably need to do manual updates. Does the WD
service operate the same way?
 
We need to solve the underlying issue with Windows Update--because that is
the mechanism that Windows Defender uses to acquire signature updates.

I have a "prescription" for your symptom, but I don't think it fixes your
underlying issue--so I'm not sure it'll do much for you. It may be worth
trying, however:

I'll leave the original quoted message in the cut and paste so you can see
whether it seems like the same error message you are seeing:

(the message is from Steve Dodson of Microsoft)
---
Andre,



Can you try this?



1) Uninstall WD thru Add and Remove Programs

2) Launch cmd prompt

3) MsiExec.exe /x {A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}

4) Delete all contents of Directory of C:\Documents and Settings\All
Users\Application Data\Microsoft\Windows Defender\Definition Updates

5) Reinstall WD



Let me know if that works for you.



--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.
Andre Da Costa said:
Yes, also getting this on Server 2003.
--
Andre
Extended64 | http://www.extended64.com
Blog | http://www.extended64.com/blogs/andre
http://spaces.msn.com/members/adacosta
FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
Click to expand...


--
 
Thanks Bill. Had already tried Steves suggestion but it didn't solve my
problem. I eventually tracked down a cure from
http://castlecops.com/t106642-How_To_Fix_Windows_Update_BITS_Newly_Edited.html
which sorted my WU and Defender problem. I've yet to see if it is a permanent
cure since a previous similar fix some months back unravelled.

Brian

Bill Sanderson said:
We need to solve the underlying issue with Windows Update--because that is
the mechanism that Windows Defender uses to acquire signature updates.

I have a "prescription" for your symptom, but I don't think it fixes your
underlying issue--so I'm not sure it'll do much for you. It may be worth
trying, however:

I'll leave the original quoted message in the cut and paste so you can see
whether it seems like the same error message you are seeing:

(the message is from Steve Dodson of Microsoft)
---
Andre,



Can you try this?



1) Uninstall WD thru Add and Remove Programs

2) Launch cmd prompt

3) MsiExec.exe /x {A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}

4) Delete all contents of Directory of C:\Documents and Settings\All
Users\Application Data\Microsoft\Windows Defender\Definition Updates

5) Reinstall WD



Let me know if that works for you.



--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.
Andre Da Costa said:
Yes, also getting this on Server 2003.
--
Andre
Extended64 | http://www.extended64.com
Blog | http://www.extended64.com/blogs/andre
http://spaces.msn.com/members/adacosta
FAQ for MS AntiSpy http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm
Click to expand...


--

Brian Connolly said:
Upgraded from Antispy yesterday but WDB2 will not update. The error
relates
to a wrong diskette in the drive (don't have a floppy). Tried most of the
suggestons so far but no fix yet. I have similar problems on this machine
with Windows Update and invariably need to do manual updates. Does the WD
service operate the same way?
Click to expand...
Click to expand...
 
Bits definitely is the underlying mechanism which needs to keep working. I
haven't had problems with it, I'm glad to say, so I don't have thoughts
about what might cause them.

Glad you solved it.
--

Brian Connolly said:
Thanks Bill. Had already tried Steves suggestion but it didn't solve my
problem. I eventually tracked down a cure from
http://castlecops.com/t106642-How_To_Fix_Windows_Update_BITS_Newly_Edited.html
which sorted my WU and Defender problem. I've yet to see if it is a
permanent
cure since a previous similar fix some months back unravelled.

Brian

Bill Sanderson said:
We need to solve the underlying issue with Windows Update--because that
is
the mechanism that Windows Defender uses to acquire signature updates.

I have a "prescription" for your symptom, but I don't think it fixes your
underlying issue--so I'm not sure it'll do much for you. It may be worth
trying, however:

I'll leave the original quoted message in the cut and paste so you can
see
whether it seems like the same error message you are seeing:

(the message is from Steve Dodson of Microsoft)
---
Andre,



Can you try this?



1) Uninstall WD thru Add and Remove Programs

2) Launch cmd prompt

3) MsiExec.exe /x {A5CC2A09-E9D3-49EC-923D-03874BBD4C2C}

4) Delete all contents of Directory of C:\Documents and
Settings\All
Users\Application Data\Microsoft\Windows Defender\Definition Updates

5) Reinstall WD



Let me know if that works for you.



--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no
rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.
Andre Da Costa said:
Yes, also getting this on Server 2003.
--
Andre
Extended64 | http://www.extended64.com
Blog | http://www.extended64.com/blogs/andre
http://spaces.msn.com/members/adacosta
FAQ for MS AntiSpy
http://www.geocities.com/marfer_mvp/FAQ_MSantispy.htm

message
I upgraded windows defender beta2 from microsoft antispyware beta1.When
I
updated definitions,a message appeared
"windows defender was unable to complete the update: 0x80240022.The
wrong
diskette is in the drive.Insert %2 (volume serial number: %3)
into
drive
%1"

Windows Defender Version: 1.1.1051.0
Engine Version: 1.1.1185.0
Signature Version: 1.0.0.0

Windows server 2003 5.2.3790 Service Pack 1 Build 3790
AMD processor
Click to expand...


--

message
Upgraded from Antispy yesterday but WDB2 will not update. The error
relates
to a wrong diskette in the drive (don't have a floppy). Tried most of
the
suggestons so far but no fix yet. I have similar problems on this
machine
with Windows Update and invariably need to do manual updates. Does the
WD
service operate the same way?
Click to expand...
Click to expand...
Click to expand...
 
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