WD real time protection problem starting

  • Thread starter Thread starter robin
  • Start date Start date
R

robin

found this in Event Viewer under applications

how do i fix it

Windows Defender Real-Time Protection agent has encountered an error and
failed to start.

User: ***

Agent: ServicesAndDriversAgent

Error Code: 0x8007139f

Error description: The group or resource is not in the correct state to
perform the requested operation.
 
ok this is wierd it seems to contridict itself in application- look at the
times, so how do i know it it is really started and why is it sending out
this error and how do i fix this?


under application



Type: Information
Date: 10/25/2006
Time: 11:52:37 AM
Event: 3000
Source: WinDefendRtp
Category: None
User: N/A
Computer: ****
Description:
Windows Defender Real-Time Protection agents have started.
User: ****

Type: Error
Date: 10/25/2006
Time: 11:52:37 AM
Event: 3002
Source: WinDefendRtp
Category: None
User: N/A
Computer: ****
Description:
Windows Defender Real-Time Protection agent has encountered an error and
failed to start.
User: ****
Agent: ServicesAndDriversAgent
Error Code: 0x8007139f
Error description: The group or resource is not in the correct state to
perform the requested operation.

Type: Information
Date: 10/25/2006
Time: 11:52:15 AM
Event: 3001
Source: WinDefendRtp
Category: None
User: N/A
Computer: **
Description:
Windows DefenderReal-Time Protection agents have stopped.
User: ***

Type: Error
Date: 10/25/2006
Time: 11:50:24 AM
Event: 3002
Source: WinDefendRtp
Category: None
User: N/A
Computer: ***
Description:
Windows Defender Real-Time Protection agent has encountered an error and
failed to start.
User: ***
Agent: ServicesAndDriversAgent
Error Code: 0x8007139f
Error description: The group or resource is not in the correct state to
perform the requested operation.

Under Services:

Type: Information
Date: 10/25/2006
Time: 12:02:04 PM
Event: 1000
Source: WinDefend
Category: None
User: N/A
Computer: ***
Description:
Windows Defender scan has started.
Scan ID: {43DD4AA8-02B0-4C65-BB6E-D166D795E542}
Scan Type: AntiSpyware
Scan Parameters: Quick Scan
User: NT AUTHORITY\NETWORK SERVICE

Type: Information
Date: 10/25/2006
Time: 11:52:37 AM
Event: 5000
Source: WinDefend
Category: None
User: N/A
Computer: ***
Description:
Windows Defender Real-time Protection scanning for spyware and other
potentially unwanted software was enabled.

Type: Information
Date: 10/25/2006
Time: 11:52:15 AM
Event: 5001
Source: WinDefend
Category: None
User: N/A
Computer: ***
Description:
Windows Defender Real-time Protection scanning for spyware and other
potentially unwanted software was disabled.
 
also i checked event viewer on 3 computers i put WD on and it is doing the
exact same thing
It gets the error msg then a split second it starts
robin
 
ok I uninstalled WD, used CCleaner, rebooted computer, reinstalled WD and
problem went away.
My advise to others is to uninstall the beta first then install the WD final
robin
 
robin;
Did you download the installation files, then disable all security apps
including:
1 shutdown the WD service, "net stop windefend"
2 exit the WD application, right click the taskbar icon
before you tried the install of the previously downloaded installation
file? Doing those steps seemed to work for me as an over the top install
without un-installing first. Although the re-install did wipe out all my
previous Options/History/Excludes which I was trying to avoid by carefully
upgrading in place... unfortunately without success. Perhaps a Team
usability issue... as they say?

The Excludes later turned up in the system event log for anyone else in the
same situation... manually adding those locations back into Options now...
 
robin said:
My advise to others is to uninstall the beta first then install the WD final
Click to expand...

Thanks Robin.
I think I shall continue my policy of 'wait and watch' for a while yet!
 
Dave,
no I just put WD right ontop of the old one, I did not shutdown the service
maybe that is why it happened.
Also none of my history is there either
robin
 
Excuse Me,

And who let You have MY crown ???

?:-)
Tim
Geek w/o Portfolio
Tantum Suspiciosissimi Supersunt
 
ok had no problems uninstalling and re installing WD on 2 computers but the
3rd one did.
I had to uninstall WD 3x
the third time I got smart and had CCcleaner clean out all the temp files.
Finally WD is working fine now
and Alan you are too paranoid
just set a restore point if you are so worried about what it will do- worse
you can go back to before you began :)
robin
 
you'll both have to fight over it... or else it automatically goes to
whomever can hold off on IE 7 the longest
 
Dave M said:
....and I though I was paranoid. Alan you get the crown, I've abdicated.
Click to expand...

Me? Paranoid? I just don't understand why you're all out to get me!

Seriously though, I do think it makes sense for someone like me to wait and
watch for a bit - for instance, if I'd just installed it straight away, I
wouldn't have had the benefit of Dave's tip about closing Defender with the
RUN command, nor of reading about the experience of Robin with her first
install problem. It's more a question of trying to control potentially
panic-inducing situations, rather than outright paranoia.
 
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