WARNING !!!! HTML BUG !!!!!

  • Thread starter Thread starter Philip K
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Philip K

Hi Everybody,
WARNING !!! LOOK OUT !!!! IT'S A NASTY BUG
1. Some time ago, I installed Visual C# 2008 Express Edition. It comes
straight from Microsoft just like Windows.
2. There is a setting which should be local to Visual C#. It's
under Tools > Options > Environment > Help >Show Help Using > Pull down
list.
All is well if you choose "Integrated Help Viewer". If you choose the
other option, HTML is dead in the water for all applications. An HTM file
can no longer be opened by Internet Explorer. Apparently, Microsoft
inadvertently made that an intergalactic setting.
Phil
PS: How do we get the word to Microsoft
 
Hi Everybody,
WARNING !!! LOOK OUT !!!! IT'S A NASTY BUG
1. Some time ago, I installed Visual C# 2008 Express Edition. It comes
straight from Microsoft just like Windows.
2. There is a setting which should be local to Visual C#. It's
under Tools> Options> Environment> Help>Show Help Using> Pull down
list.
All is well if you choose "Integrated Help Viewer". If you choose the
other option, HTML is dead in the water for all applications. An HTM file
can no longer be opened by Internet Explorer. Apparently, Microsoft
inadvertently made that an intergalactic setting.
Phil
PS: How do we get the word to Microsoft

I'm not seeing this issue.

You can report bugs to microsoft by going to http://connect.microsoft.com.
 
Same here. It was already on External Help Viewer and I don't have this
issue either.

Do you have something more specific than "An HTM file can no longer be
opened by Internet Explorer" (no message ?)

An IE group could be better...
 
* Philip K wrote, On 7-1-2010 4:52:
Hi Everybody,
WARNING !!! LOOK OUT !!!! IT'S A NASTY BUG
1. Some time ago, I installed Visual C# 2008 Express Edition. It comes
straight from Microsoft just like Windows.
2. There is a setting which should be local to Visual C#. It's
under Tools> Options> Environment> Help>Show Help Using> Pull down
list.
All is well if you choose "Integrated Help Viewer". If you choose the
other option, HTML is dead in the water for all applications. An HTM file
can no longer be opened by Internet Explorer. Apparently, Microsoft
inadvertently made that an intergalactic setting.
Phil
PS: How do we get the word to Microsoft

I've had this bug in the past. Turned out that it has nothing to do with
the help viewer at all, but with some component not being registered
correctly.

Not exactly sure how I fixed it though. I remember a specific error
number being on the error page and searching google for that error
number (long live firefox ;)), yielded the clue to solving it.
 
Hi Everybody,
The situation has become bizarre.
Switching back and forth between the HELP viewer options in C# 2008
Express no longer affects opening HTM files.
Two days ago, it acted as follows.
1. Attempted opening of HTM file by double clicking or Open With: I got
a message saying that Internet Explorer can not open this file.
2. Attempted opening within Internet Explorer using File > Open > etc.
brought up the HTML code.
As of this very moment, choosing the External Help Viewer does not
bring up Index or Contents. It reverts to Search which may be normal.
I've also had problems with HELP in Adobe PhotoShop Elements
disappearing from the face of the earth. I solved that one by switching to
Corel Paint Shop Pro.
Phil
 
* Philip K wrote, On 8-1-2010 1:27:
Hi Everybody,
The situation has become bizarre.
Switching back and forth between the HELP viewer options in C# 2008
Express no longer affects opening HTM files.
Two days ago, it acted as follows.
1. Attempted opening of HTM file by double clicking or Open With: I got
a message saying that Internet Explorer can not open this file.
2. Attempted opening within Internet Explorer using File> Open> etc.
brought up the HTML code.
As of this very moment, choosing the External Help Viewer does not
bring up Index or Contents. It reverts to Search which may be normal.
I've also had problems with HELP in Adobe PhotoShop Elements
disappearing from the face of the earth. I solved that one by switching to
Corel Paint Shop Pro.
Phil

As I remember correctly, there is a specific error code displayed. Doing
a google search on that, gives you a blog posting that explains which
components to re-register.

Could you, if you cannot find the fix, at least post the exact error
message you're getting?
 
Hi Jesse,
I never saw any message code.
If I tried to open an HTM file in Windows Explorer, the message only
said that Windows Internet could not open it.
If I tried to open an HTM file in Windows Internet, I did not get any
message. However, it opened the HTML code.
The problem has now gone away no matter how I set the open options in
HELP.
Phil
 
* Philip K wrote, On 9-1-2010 7:22:
Hi Jesse,
I never saw any message code.
If I tried to open an HTM file in Windows Explorer, the message only
said that Windows Internet could not open it.
If I tried to open an HTM file in Windows Internet, I did not get any
message. However, it opened the HTML code.
The problem has now gone away no matter how I set the open options in
HELP.
Phil

It looks like the file association for html is broken.

Try setting Internet Explorer as default browser (there's an option in
the Internet Settings) or export the file association from a working
pc's registry and import them back on the broken pc.
 
Philip said:
Hi Everybody,
The situation has become bizarre.
Switching back and forth between the HELP viewer options in C# 2008
Express no longer affects opening HTM files.
Two days ago, it acted as follows.
1. Attempted opening of HTM file by double clicking or Open With: I got
a message saying that Internet Explorer can not open this file.
2. Attempted opening within Internet Explorer using File > Open > etc.
brought up the HTML code.
As of this very moment, choosing the External Help Viewer does not
bring up Index or Contents. It reverts to Search which may be normal.
I've also had problems with HELP in Adobe PhotoShop Elements
disappearing from the face of the earth. I solved that one by switching to
Corel Paint Shop Pro.
Phil

Always when IE starts acting wierd by a sudden, there is one thing that
you should check:

Internet Options > Browsing history : Settings

Check how much disk space is allocated for temporary internet files. The
default used to be to allocate a certain percentage of the available
disk space, and as disks has gotten a lot larger over the years that
amount is way too much for the cache to handle. When the cache gets too
large the browser starts acting up in all kinds of ways.

A reasonable value is 50 MB - 250 MB.
 
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