Warm Reboot Hangup

  • Thread starter Thread starter Guest
  • Start date Start date
G

Guest

When ever I try to do a "warm reboot" my system goes to the log-off screen
and after the message comes up "Windows is shutting down" by cursor arrow
disappears and the computer hangs. The only way to solve this is to power
down the computer.

Please advise how I can diagnose and solve this.

Thank you,

Ken S.
 
Restart hanging is almost always a video card/driver problem.

(one of several topics on restart - quoted from aumha.org pages>
VIDEO CARDS: Hercules 3D Prophet 4500 and all other video cards based on the
Kyro II video chip. Causes restart and shutdown issues (or, in some cases,
only restart issues) until the video adapter is removed. SOLUTION: New
XP-specific drivers are now available from Hercules. At present, they remain
uncertified (PowerVR, who makes the Kyro II chip, is working on that), but
they reportedly work just fine. Download the Kyro II drivers here. (Tip from
MS-MVP Don Lebow.)
 
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