waiting ....

  • Thread starter Thread starter ed
  • Start date Start date
E

ed

A permanent hourglass now appears in IE6 and it never connects to any web
sites.
No viruses, spyware, tried disabling (and uninstalling) the firewall. At the
same time no linked images will display in OE6 although mails are
received/sent and newsgroups work.
These two things occurred at exactly the same time (just after installing a
new NVIDIA graphics driver). A message did appear saying validation failed
for vsinit.dll and vsdata.dll, probably missing a root certificate but a
deinstall/reinstall of what you can of IE through windows installer seems to
have stopped that message. Roll backs haven't helped. I can connect to the
internet using Firefox but even if Firefox is connected the linked images in
OE don't show. sfc is ok too.


Any ideas of what to try next? tia.
 
A permanent hourglass now appears in IE6 and it never connects to any web
sites.
No viruses, spyware, tried disabling (and uninstalling) the firewall. At the
same time no linked images will display in OE6 although mails are
received/sent and newsgroups work.
These two things occurred at exactly the same time (just after installing a
new NVIDIA graphics driver). A message did appear saying validation failed
for vsinit.dll and vsdata.dll, probably missing a root certificate but a
deinstall/reinstall of what you can of IE through windows installer seems to
have stopped that message. Roll backs haven't helped. I can connect to the
internet using Firefox but even if Firefox is connected the linked images in
OE don't show. sfc is ok too.


Any ideas of what to try next? tia.

------------------------------------------------------------------
What Operating System are you running with what Service Pack?
What type of Internet connection are you using?
What firewall?
What NVIDIA graphics driver?
Is there a router involved?
------------------------------------------------------------------
 
Hehe, I half answered the other post but as you obviously realized there may
be a number of issues.

OE uses parts of IE to get those web based pictures in email so if IE is out
then so will be the pictures. This points to IE again.

However I have seen some funny behavior with NVIDIA drivers and things like
ZA and antivirus. Perhaps you should uninstall the driver (not always the
case that the latest is the best on this system) and then disable AV at
startup and also disable ZA at startup and the reboot before trying to
reinstall driver. You try the install in safe mode I am told but I have
never had to do this.

Was that the only update or did you get it from the update site with other
MS updates? Could there have been some auto or semi auto updates waiting
when you did it?

Frankly I doubt the NVIDIA update is anything to do with the problem but we
can try to rule it out.

I also suggested tools>internet options>general tab>delete files (the temp
internet files) as that sometimes has unpredictable results... and since you
had probably just done an 8mb download (The driver) it may be as simple as
that.

Charlie
 
RWS said:
A permanent hourglass now appears in IE6 and it never connects to any web
sites.
No viruses, spyware, tried disabling (and uninstalling) the firewall. At
the
same time no linked images will display in OE6 although mails are
received/sent and newsgroups work.
These two things occurred at exactly the same time (just after installing
a
new NVIDIA graphics driver). A message did appear saying validation failed
for vsinit.dll and vsdata.dll, probably missing a root certificate but a
deinstall/reinstall of what you can of IE through windows installer seems
to
have stopped that message. Roll backs haven't helped. I can connect to the
internet using Firefox but even if Firefox is connected the linked images
in
OE don't show. sfc is ok too.


Any ideas of what to try next? tia.

------------------------------------------------------------------
What Operating System are you running with what Service Pack?
What type of Internet connection are you using?
What firewall?
What NVIDIA graphics driver?
Is there a router involved?
Click to expand...

XP,SP2 (running for ages without any issues), dial-up, no router connected
at the moment (there has been and will be again, but it's months since it
was removed), ZoneAlarm latest. Since then I put the Norton one on., but
I've now got ZA reinstalled (yes, one at a time). NVidia driver was 77.72
which did work ok when installed- I've heard that a few people have had
issues with the latest ones and went back but it did work for me. I don't
know if that driver is implicated but the issue started directly after that
install with no other changes made at the same time.
 
I had uninstalled the Nvidia drivers- no change.
I'd also uninstalled Zonealarm. Nothing.
That was the only change made at that time.
I had emptied the temp files, also cookies, prior to the install.
No MS auto-updates at the same time.


Charlie Tame said:
Hehe, I half answered the other post but as you obviously realized there
may be a number of issues.

OE uses parts of IE to get those web based pictures in email so if IE is
out then so will be the pictures. This points to IE again.

However I have seen some funny behavior with NVIDIA drivers and things
like ZA and antivirus. Perhaps you should uninstall the driver (not always
the case that the latest is the best on this system) and then disable AV
at startup and also disable ZA at startup and the reboot before trying to
reinstall driver. You try the install in safe mode I am told but I have
never had to do this.

Was that the only update or did you get it from the update site with other
MS updates? Could there have been some auto or semi auto updates waiting
when you did it?

Frankly I doubt the NVIDIA update is anything to do with the problem but
we can try to rule it out.

I also suggested tools>internet options>general tab>delete files (the temp
internet files) as that sometimes has unpredictable results... and since
you had probably just done an 8mb download (The driver) it may be as
simple as that.

Charlie
Click to expand...
 
ed said:
XP,SP2 (running for ages without any issues), dial-up, no router connected
at the moment (there has been and will be again, but it's months since it
was removed), ZoneAlarm latest. Since then I put the Norton one on., but
I've now got ZA reinstalled (yes, one at a time). NVidia driver was 77.72
which did work ok when installed- I've heard that a few people have had
issues with the latest ones and went back but it did work for me. I don't
know if that driver is implicated but the issue started directly after
that install with no other changes made at the same time.
Click to expand...



Well to cut a long story short I have found latest is not always the best
for NVIDIA drivers, but people will also tell you that the drivers offered
by Microsoft Windows Update have been somehow "Altered" from the original
NVIDIA ones. In my experience this is absolutely not true, I have always
been offered NVIDIA updates that are identical to those on the NVIDIA
website, the big difference is that the installation method may not be
appropriate using Windows update. You want to install just the drivers, all
by themselves, with all other software stopped or else do it in safe mode.
That is not necessarily the case with Windows update and I think that's
where the mythical Microsoft interference problem originates.

The other thing to consider is that something like Norton is so invasive it
may alter things in one way, then when uninstalled put them back another
way, and then along comes an update and the files changed by Norton are
replaced with good ones which actually breaks the chain. Whilst I didn't
know about Norton at the time of my reply that is one reason I asked about
other updates. It seems to me that when an official update appears to break
something it's actually because it was already "Broken" but limping along.

There has recently been a spate of similar connectivity issues with IE
following updates, although once again it's not for sure than any one update
is responsible. You might try opening a command window and using "netsh
winsock reset" without the quotes to see if that restores anything. Some
people report that IE doesn't work while FireFox does and others report that
no browsing works.

Charlie
 
Charlie Tame said:
Well to cut a long story short I have found latest is not always the best
for NVIDIA drivers, but people will also tell you that the drivers offered
by Microsoft Windows Update have been somehow "Altered" from the original
NVIDIA ones. In my experience this is absolutely not true, I have always
been offered NVIDIA updates that are identical to those on the NVIDIA
website, the big difference is that the installation method may not be
appropriate using Windows update. You want to install just the drivers,
all by themselves, with all other software stopped or else do it in safe
mode. That is not necessarily the case with Windows update and I think
that's where the mythical Microsoft interference problem originates.
Click to expand...

The update was the nvidia driver, not the ms one.

The other thing to consider is that something like Norton is so invasive
it may alter things in one way, then when uninstalled put them back
another way, and then along comes an update and the files changed by
Norton are replaced with good ones which actually breaks the chain. Whilst
I didn't know about Norton at the time of my reply that is one reason I
asked about other updates. It seems to me that when an official update
appears to break something it's actually because it was already "Broken"
but limping along.
Click to expand...

Norton was not installed when this occured.
There has recently been a spate of similar connectivity issues with IE
following updates, although once again it's not for sure than any one
update is responsible. You might try opening a command window and using
"netsh winsock reset" without the quotes to see if that restores anything.
Some people report that IE doesn't work while FireFox does and others
report that no browsing works.
Click to expand...

resetting winsock had no effect.

Charlie
Click to expand...

Still no IE working .....
 
I'm having the same problem with IE 6. Firefox works, outlook without pics,
any other internet program that does not rely on IE. This started happening
after the last set of updates in late October. The first time it happened,
system restore back a week and a half (Oct 24) fixed it, happened again after
updates installed, restore to setpoint before update install did not fix it.
I have an ATI video card, Never had norton or Zone-Alarm installed, on high
internet, using Windows Firewall, AVG 7 Anti-virus, Microsoft Anti-Spyware
beta, Ad-Aware SE personal, Spybot S&D, found no viruses and removed all
spyware.


IE still doesn't work, and everything I have tried have (obviously) not
worked.
 
You said Outlook without pics... .

Well, if these are pics that come from websites I can understand that, pics
in an html email could be links to graphics on the web and OE would use IE
components to get them, so that may not be much of a clue, only confirmation
(as is FireFox) that the fault is in part of IE rather than network
connectivity in general. Is that what you mean or is there some other oddity
going on with OE and pictures? (Or are you actually using Outlook the
program?)

Now, I've been playing with a number of older machines and have installed
everal versions of 2000, XP, XP Pro and 2003 just to see how they compare,
and looking at this one (2003) the most recent update for IE on about 12th
October was KB896688 which leads to here....

http://www.microsoft.com/technet/security/Bulletin/MS05-052.mspx

The FAQ explains the update, it does diable some functionality in some
familiar looking .dlls.

Now, I have a number of other updates for that date also which show in my
add/remove programs (including updates checkmark) list but that's the only
one to which I saw specific reference to IE, the others did not show up that
way.

What do you think about trying to uninstall that and then check the registry
entries listed in the FAQ again to see if they change back? I wouldn't
suggest you change them if not unless you are sure what you are doing, but
it seems to me this might just be a possibility. I can't test this because
none of the systems I've run through the updates etc have failed.

Charlie
 
This is ImStumped
I use outlook, my dad uses outlook express. Neither show pictures.
Anything that uses anything from IE does not load web pages. Somebody made a
"IE Tabs" extension for Firefox and it does not work because it uses
something from IE. I'll check other stuff later.
 
That update is applied to my version of OE on the 12th November so it is a
possibility I will investigate further- however this is a day before the
problem showed.

I can't recall the PC rebooting at that point but it did following the
NVidia update. So it is possible that is the cause in my case. I won't get
the chance to uninstall that update tonight but I will report back as soon
as I have done it- hopefully tomorrow night.

Thanks very much for the info, I will let you know what happens.


btw does anyone have a link to IE6 on its own? If the solution isn't found
it shouldn't be too long until OE7 is out, apparently its out to the beta
testers as part of a larger package.
 
Removing the update made no difference.

One thing I've seen is that IE isn't getting as far as requesting a page-
the firewall doesnt ask for permission to allow connection when trying to
connect to a page.

I wonder if I can just get an IE download to install a new copy of it. I'll
have a look round the MS site in a day or so.
 
Here's A thought...

My Dad was looking at some knowledge base articles, and came across this one:

http://support.microsoft.com/Default.aspx?id=883256

He looked at a few of the suggestions and solutions listed on that page, and
on a couple others. He started looking at ActiveX controls, and tried to look
at the settings in start/run/gpedit.msc. This computer would not open it up,
saying it could not be found. Then he went to the registry keys listed in the
above KB article, and even though there was nothing different, something in
what he did changed something, because when he logged into another account,
Microsoft Anti-Spyware popped up a window asking for approval of a browser
modification, and all of a sudden problem's solved.

We haven't the slightest idea of how our looking at registry keys and trying
to open gpedit.msc, when he changed nothing, caused the browser to be
"modified" and thereby fixed.

Can you guys think of anything??!
 
Not one of my better "Thinking" days I'm afraid, but that may have helped to
narrow a few possibilities down.

I suppose it is possible that this is connected with a registry entry not
being "Read' properly, your saving the registry by closing regedit may have
triggered something to be read that wasn't being read before...

Do post again if anything changes or changes back please.

Charlie
 
An update:

I tried everything suggested, everything I could find in the knowledgebase
and multiple sites and couldn't find anything that fixed this. Everything
but a reinstall.

I was planning the reinstall this week- but it has all started working
again- I haven't tried any fixes for days. I haven't looked yet but I'm
(only) guessing but perhaps there has been another update from MS that has
been applied and fixed it. Items linked in both IE and OE function
correctly.
 
Well I'm pleased to hear that, it is most annoying when things don't do any
good despite the symptoms fitting the usual pattern.

Charlie
 
Back
Top