W32.Netsky.P@mm ?

  • Thread starter Thread starter Mike
  • Start date Start date
M

Mike

NAV keeps telling me I have this virus but is unable to remove it, I have
all the latest Virus definintions installed but when I run Virus checker it
tells me my computer has no Virus ?? I also run AVG (Free edition) and that
cant find it ? It says in my Activity Log....
C:\DOCUME~1\MIKEDU~1\LOCALS~1Temp\NAV2CE.tmp is infected with the
W32.Netsky.P@MM!enc virus. Access to the file was denied
Any I deas ??
 
Mike said:
NAV keeps telling me I have this virus but is unable to remove it, I
have all the latest Virus definintions installed but when I run Virus
checker it tells me my computer has no Virus ?? I also run AVG (Free
edition) and that cant find it ? It says in my Activity Log....
C:\DOCUME~1\MIKEDU~1\LOCALS~1Temp\NAV2CE.tmp is infected with the
W32.Netsky.P@MM!enc virus. Access to the file was denied
Any I deas ??
Click to expand...

Try going into the Options for NAV and under the Auto-Protect menu, in the
"How to respond when a virus is found" section, select "Try to repair, then
quarantine if unsuccessful". Do the same for the Manual Scan menu.

I would then Disable System Restore (If you have Windows ME or XP) and then
perform a full system virus scan.
 
Mike said:
NAV keeps telling me I have this virus but is unable to remove it, I have
all the latest Virus definintions installed but when I run Virus checker it
tells me my computer has no Virus ?? I also run AVG (Free edition) and that
cant find it ? It says in my Activity Log....
C:\DOCUME~1\MIKEDU~1\LOCALS~1Temp\NAV2CE.tmp is infected with the
W32.Netsky.P@MM!enc virus. Access to the file was denied
Any I deas ??
Click to expand...

Have you deleted your TEMP folder and rebooted? If AVG has a boot scan on
boot up option, that may work.
 
Is that the TEMP folder located in Windows ??

no.spam said:
Have you deleted your TEMP folder and rebooted? If AVG has a boot scan on
boot up option, that may work.
Click to expand...
 
its the temp folder here

C:\DOCUME~1\MIKEDU~1\LOCALS~1Temp\NAV2CE.tmp

c:\ documents and settings \ mikedusomething \ local settings \ temp \ ,
init?
 
Mike said:
Is that the TEMP folder located in Windows ??
Click to expand...

It's under C:\Documents and Settings\<Mike's Account>\Local Settings\Temp\.
This TEMP is common to your account on the computer. It can be purged
without changing permissions (under Folder Properties). I sometimes get
Trojans in this temp folder. Since most people purge cookies and browser
history on browser shutdown or system shutdown, I find it's simplier to
purge the temp folder manually if a virus is found there. Besides, the TEMP
folder is just that a temporary location for files waiting to used. They
should be purged every time you shutdown or close the browser. Below is a
URL to CA with information on the virus:

http://www3.ca.com/securityadvisor/virusinfo/virus.aspx?id=38650

A cleaning utility for this Worm can also be found at:

http://www3.ca.com/Files/CleaningUtilitiesAndTools/ClnNetsky.zip
 
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