W32.HLLW.Gabot.gen stole my printer in XP

[Tim]

My computer has been infected with the W32.HLLW.Gabot.gen
virus. I had Norton installed on the computer and it
still got on. Not only has this taken my home page in XP
and changed it (without my ability to change it back) and
now I've discovered it had to have taken away my ability
to print. I cant even reinstall my Lexmark back on my
computer. Can anyone help or knows a solution?

 

[Cari MS-MVP]

Ah, it's a Lexmark..... (enough said)

Follow Bruce Sanderson's instructions at:

http://members.shaw.ca/bsanders/CleanPrinterDrivers.htm

Pay particular attention to his special section on Lexmark printers.

After the cleanup and reboot, download a new set of drivers from
www.lexmark.com and install the software. Do NOT reconnect the printer to
the PC until the software tells you to do so.,

Cari
www.coribright.com