W2K System Shuts Down - Help. Please

  • Thread starter Thread starter TMitchell
  • Start date Start date
T

TMitchell

Anyone have an idea why my W2K system has started shutting down
(completely) unexpectedly? The repair shop thought it was a failing
power supply and installed a new one, but it still does it. It won't
start using the power button on the front of the computer unless I turn
off and then back on the main on-off switch in the back of the computer.
No Event ID error messages appear either.

Help, please?
 
Sounds like the Event Log files are corrupt.

Control Panel|Administrative Tools|Services|Event Log Service|General, set
the "Startup Type:" to "Disabled" restart the pc, then delete (or move) the
corrupt *.evt file(s) from %systemroot%\system32\config then set the Event
Log Service "Startup Type:" back to "Automatic", restart for effect.

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Anyone have an idea why my W2K system has started shutting down
| (completely) unexpectedly? The repair shop thought it was a failing
| power supply and installed a new one, but it still does it. It won't
| start using the power button on the front of the computer unless I turn
| off and then back on the main on-off switch in the back of the computer.
| No Event ID error messages appear either.
|
| Help, please?
 
Sounds like the Event Log files are corrupt.

Control Panel|Administrative Tools|Services|Event Log Service|General, set
the "Startup Type:" to "Disabled" restart the pc, then delete (or move) the
corrupt *.evt file(s) from %systemroot%\system32\config then set the Event
Log Service "Startup Type:" back to "Automatic", restart for effect.
Click to expand...

I have had a similar fault, in that the computer from time to time would not
restart or indeed start from cold first thing in the morning. A 20 second
deprivation of main power put matters right. As a former TV Tech I thought it
was one of the accursed intermittent electronic faults - something you would
spend hours on and get very little praise from the customer.

I have tried your cure and shall report in due cause. My fault may come once
every 14 days or so.

When I went to delete the *.evt files, they were in use and I had to go to safe
mode and work my way to config. A good idea is to make sure to have a mouse
working as navigating with a pen is not on in safe mode and navigating with just
the keyboard takes some knowledge.

When all was done and 'Automatics' was reset, I got the BSOD with a message I do
not remember. Pressed the reset and all was well.

Borge in sunny Perth, Australia
 
The former has nothing to do with the latter but a working event log system
is a crucial part of any troubleshooting process. The files are always in
use unless you first disable the service that is using them.

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| I have had a similar fault, in that the computer from time to time would
not
| restart or indeed start from cold first thing in the morning. A 20 second
| deprivation of main power put matters right. As a former TV Tech I thought
it
| was one of the accursed intermittent electronic faults - something you
would
| spend hours on and get very little praise from the customer.
|
| I have tried your cure and shall report in due cause. My fault may come
once
| every 14 days or so.
|
| When I went to delete the *.evt files, they were in use and I had to go to
safe
| mode and work my way to config. A good idea is to make sure to have a
mouse
| working as navigating with a pen is not on in safe mode and navigating
with just
| the keyboard takes some knowledge.
|
| When all was done and 'Automatics' was reset, I got the BSOD with a
message I do
| not remember. Pressed the reset and all was well.
|
| Borge in sunny Perth, Australia
 
I should clarify what I meant when I stated that no Event ID error
messages appear is that no error messages indicative of any problems
associated with the shut-down problem appear. My everyday, normal Event
messages appear (routine programs and services started, etc.).

Still the unexpected shut downs keep occurring.

Dave said:
Sounds like the Event Log files are corrupt.

Control Panel|Administrative Tools|Services|Event Log Service|General, set
the "Startup Type:" to "Disabled" restart the pc, then delete (or move) the
corrupt *.evt file(s) from %systemroot%\system32\config then set the Event
Log Service "Startup Type:" back to "Automatic", restart for effect.
Click to expand...
Anyone have an idea why my W2K system has started shutting down
| (completely) unexpectedly? The repair shop thought it was a failing
| power supply and installed a new one, but it still does it. It won't
| start using the power button on the front of the computer unless I turn
| off and then back on the main on-off switch in the back of the computer.
| No Event ID error messages appear either.
 
If no BSOD's occur (Event ID: 1001 Source: Save Dump), then it may be a
power problem. I would look at a possible faulty (or undersized) pc power
supply, UPS, bad battery, or the circuit feeding the outlet that the pc is
plugged into.

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
|I should clarify what I meant when I stated that no Event ID error
| messages appear is that no error messages indicative of any problems
| associated with the shut-down problem appear. My everyday, normal Event
| messages appear (routine programs and services started, etc.).
|
| Still the unexpected shut downs keep occurring.
 
I seem to have the same problem, but when I go into the aformentioned.

Control Panel|Administrative Tools|Services|

I don't have "Event Log Service"

am I looking in the wrong place?
 
Same problem as what? BSOD or blank event logs?

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
|I seem to have the same problem, but when I go into the aformentioned.
|
| Control Panel|Administrative Tools|Services|
|
| I don't have "Event Log Service"
|
| am I looking in the wrong place?
 
Machine Just shuts down for no aparant reason, no particular time, not when
I am doing anything in particular (in fact it happened when I was doing
nothing) just completly random times, it dosen't shut down gracfully, it
just powers off.
 
If no BSOD's occur (Event ID: 1001 Source: Save Dump), then it may be a
power problem. I would look at a possible faulty (or undersized) pc power
supply, UPS, bad battery, or the circuit feeding the outlet that the pc is
plugged into.

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| Machine Just shuts down for no aparant reason, no particular time, not
when
| I am doing anything in particular (in fact it happened when I was doing
| nothing) just completly random times, it dosen't shut down gracfully, it
| just powers off.
 
Dave Patrick said:
If no BSOD's occur (Event ID: 1001 Source: Save Dump), then it may be a
power problem. I would look at a possible faulty (or undersized) pc power
supply, UPS, bad battery, or the circuit feeding the outlet that the pc is
plugged into.
Click to expand...
A long-shot, but I wonder if the CPU is overheating (because of a faulty
fan say)? Some BIOS can be configured to automatically shut the system
down at customisable temperatures. There are free software tools which
will report on temperatures.

Regards,
 
FYI, my sudden shut-down problem turned out to be a failed power supply
that either caused or was caused by a failed video card (which may or
may not be being caused by a failing video monitor - the jury is still
out on that one).
 
Thanks for letting us know.

--

Regards,

Dave Patrick ....Please no email replies - reply in newsgroup.
Microsoft Certified Professional
Microsoft MVP [Windows]
http://www.microsoft.com/protect

:
| FYI, my sudden shut-down problem turned out to be a failed power supply
| that either caused or was caused by a failed video card (which may or
| may not be being caused by a failing video monitor - the jury is still
| out on that one).
 
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