VS2003 Runtimes

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My customer claims he has 2 DLLs with versions that are not listed on the DLL
Help Database.
We developed our product with Visual Studio 2003, Native Win32.
How can I find what MS product ( I suspect Visual Studio 2005) included
these versions?
Customer DLL Help
msvcr71.DLL 7.10.40121.0 7.10.3077.0
msvcp71.DLL 7.10.40121.0 7.10.3077.0
 
Hi Annapolis,

Based on my knowledge, msvcr71.dll is the Microsoft C Runtime Library,
while msvcrp71.dll is Microsoft C++ Runtime Library. I have searched all
the available Microsoft databases but found nothing records related with
msvcr71.dll(7.10.40121.0) or msvcp71.dll(7.10.40121.0), so I suspect if
Micosoft has released any libraries with this version. Anyway, I will try
to contact the VC++ team for any information.

Additionally, I do not think 7.10.40121.0 is shipped with VS2005, because
VS2005 is called VS8 internally, and its runtime dlls versions are started
with 8.*.*.*. I recommend your customer to download Process Explorer from
the link below:
http://www.microsoft.com/technet/sysinternals/utilities/ProcessExplorer.mspx

Then, he may use Find->"Find Handle or DLL..." menu option to search
"msvcr71" or "msvcrp71" in his process list. This will help to find out
which process is currently loading 7.10.40121.0 version of these 2 dlls.

Thanks.

Best regards,
Jeffrey Tan
Microsoft Online Community Support
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Hi Annapolis,

Have you reviewed my reply to you? Have you asked your customer to search
"msvcr71" in Process Explorer to find out which proces is using these 2
dll?

If you still need any help, please feel free to feedback, thanks.

Best regards,
Jeffrey Tan
Microsoft Online Community Support
==================================================
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http://msdn.microsoft.com/subscriptions/managednewsgroups/default.aspx#notif
ications.

Note: The MSDN Managed Newsgroup support offering is for non-urgent issues
where an initial response from the community or a Microsoft Support
Engineer within 1 business day is acceptable. Please note that each follow
up response may take approximately 2 business days as the support
professional working with you may need further investigation to reach the
most efficient resolution. The offering is not appropriate for situations
that require urgent, real-time or phone-based interactions or complex
project analysis and dump analysis issues. Issues of this nature are best
handled working with a dedicated Microsoft Support Engineer by contacting
Microsoft Customer Support Services (CSS) at
http://msdn.microsoft.com/subscriptions/support/default.aspx.
==================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
 
Jeffrey,
Thanks for your reply.
I have not contacted the customer just yet in regard to using Process
Explorer.
I was going to see if the VC++ team had a definitive answer regarding these
DLL versions.
Is there any other database inside MS that tracks products to file versions?
Does MS ever ship a DLL release version with 5 digits in the 3rd version
number?

The customer admits to using the apps below, and claims my app causes
conflicts.
1) Microsoft Visual Studio 2005 Team Suite
2) SX-Key Editor - http://www.parallax.com/sx/downloads.asp

Thanks for any info you can provide.
Annapolis
 
Hi Annapolis,

Thanks for your feedback!

Yes, I have searched all the available internal databases; there is no
recored related with 7.10.40121.0 version of msvcr71.DLL or msvcp71.DLL.
Also, I have sent an email to the internal VC++ team alias, non- developer
provided a reply yet, I assume this is because they did not ship any
products with this version number.

Additionally, I have found an internal version of DllHelp just now. A
search for msvcr71.DLL or msvcp71.DLL results in a little more records,
but all the reported versions are similar as the public one. There is no
version number 7.10.40121.0.

So I assume this means Microsoft did not deploy 7.10.40121.0 version of
msvcr71.DLL or msvcp71.DLL. Based on my guess, it may be a trojan dll or
some spyware. You may download some spyware detector or antivirus software
to give it a scan. However, this goes beyond our knowledge scope.

Thanks.

Best regards,
Jeffrey Tan
Microsoft Online Community Support
==================================================
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Engineer within 1 business day is acceptable. Please note that each follow
up response may take approximately 2 business days as the support
professional working with you may need further investigation to reach the
most efficient resolution. The offering is not appropriate for situations
that require urgent, real-time or phone-based interactions or complex
project analysis and dump analysis issues. Issues of this nature are best
handled working with a dedicated Microsoft Support Engineer by contacting
Microsoft Customer Support Services (CSS) at
http://msdn.microsoft.com/subscriptions/support/default.aspx.
==================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
 
Hi Annapolis,

How about this issue now? If you have any concern, please feel free to tell
me, thanks.

Best regards,
Jeffrey Tan
Microsoft Online Community Support
==================================================
Get notification to my posts through email? Please refer to
http://msdn.microsoft.com/subscriptions/managednewsgroups/default.aspx#notif
ications.

Note: The MSDN Managed Newsgroup support offering is for non-urgent issues
where an initial response from the community or a Microsoft Support
Engineer within 1 business day is acceptable. Please note that each follow
up response may take approximately 2 business days as the support
professional working with you may need further investigation to reach the
most efficient resolution. The offering is not appropriate for situations
that require urgent, real-time or phone-based interactions or complex
project analysis and dump analysis issues. Issues of this nature are best
handled working with a dedicated Microsoft Support Engineer by contacting
Microsoft Customer Support Services (CSS) at
http://msdn.microsoft.com/subscriptions/support/default.aspx.
==================================================
This posting is provided "AS IS" with no warranties, and confers no rights.
 
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