Hi Again Rob ,
Most are just cookies which can be easily deleted without
using antispy products just by opening a internet window
then goto tools on the top bar the internet options and
delete cookies .
But there is some issues detected that are not cookies
and thats why i wanted you to post them so that people
can comment on the results and so that MS can include
anything that is missed by MS Antispy
You just seem to have one problem which is shopnav. You
can try using Spybot to remove them but the .dll's are
registered which may prevent spybot removing them untill
you unregister the files.
BDHelper is related to shopnav,if you have this
installed then it can create all these registry values
and maybe even more :
HKEY_CLASSES_ROOT\IEHlprObj.IEHlprObj
@ = "IEHlprObj Class"
HKEY_CLASSES_ROOT\IEHlprObj.IEHlprObj\CurVer
@ = "IEHlprObj.IEHlprObj.1"
HKEY_CLASSES_ROOT\IEHlprObj.IEHlprObj.1
@ = "IEHlprObj Class"
HKEY_CLASSES_ROOT\IEHlprObj.IEHlprObj.1\CLSID
@ = "{CE7C3CF0-4B15-11D1-ABED-709549C10000}"
HKEY_CLASSES_ROOT\CLSID\
{CE7C3CF0-4B15-11D1-ABED-709549C10000}
@ = "IEHlprObj Class"
HKEY_CLASSES_ROOT\CLSID\
{CE7C3CF0-4B15-11D1-ABED-709549C10000}\InprocServer32
@ = ""<adware path and file name>""
HKEY_CLASSES_ROOT\CLSID\
{CE7C3CF0-4B15-11D1-ABED-709549C10000}\InprocServer32
ThreadingModel = "Apartment"
HKEY_CLASSES_ROOT\CLSID\
{CE7C3CF0-4B15-11D1-ABED-709549C10000}\ProgID
@ = "IEHlprObj.IEHlprObj.1"
HKEY_CLASSES_ROOT\CLSID\
{CE7C3CF0-4B15-11D1-ABED-709549C10000}
\VersionIndependentProgID
@ = "IEHlprObj.IEHlprObj"
HKEY_CLASSES_ROOT\Interface\
{CE7C3CEF-4B15-11D1-ABED-709549C10000}
@ = "IIEHlprObj"
HKEY_CLASSES_ROOT\Interface\
{CE7C3CEF-4B15-11D1-ABED-709549C10000}\ProxyStubClsid
@ = "{00020424-0000-0000-C000-000000000046}"
HKEY_CLASSES_ROOT\Interface\
{CE7C3CEF-4B15-11D1-ABED-709549C10000}\ProxyStubClsid32
@ = "{00020424-0000-0000-C000-000000000046}"
HKEY_CLASSES_ROOT\Interface\
{CE7C3CEF-4B15-11D1-ABED-709549C10000}\TypeLib
@ = "{CE7C3CE2-4B15-11D1-ABED-709549C10000}"
HKEY_CLASSES_ROOT\Interface\
{CE7C3CEF-4B15-11D1-ABED-709549C10000}\TypeLib
Version = "1.0"
HKEY_CLASSES_ROOT\TypeLib\
{CE7C3CE2-4B15-11D1-ABED-709549C10000}\1.0
@ = "IEHelper 1.0 Type Library"
HKEY_CLASSES_ROOT\TypeLib\
{CE7C3CE2-4B15-11D1-ABED-709549C10000}\1.0\0\win32
@ = "<adware path and file name>"
HKEY_CLASSES_ROOT\TypeLib\
{CE7C3CE2-4B15-11D1-ABED-709549C10000}\1.0\FLAGS
@ = "0"
HKEY_CLASSES_ROOT\TypeLib\
{CE7C3CE2-4B15-11D1-ABED-709549C10000}\1.0\HELPDIR
@ = ""<adware path>""
HKEY_LOCAL_MACHINE\Software\Classes\IEHlprObj.IEHlprObj
@ = "IEHlprObj Class"
HKEY_LOCAL_MACHINE\Software\Classes\IEHlprObj.IEHlprObj\Cu
rVer
@ = "IEHlprObj.IEHlprObj.1"
HKEY_LOCAL_MACHINE\Software\Classes\IEHlprObj.IEHlprObj.1
@ = "IEHlprObj Class"
HKEY_LOCAL_MACHINE\Software\Classes\IEHlprObj.IEHlprObj.1
\CLSID
@ = "{CE7C3CF0-4B15-11D1-ABED-709549C10000}"
HKEY_LOCAL_MACHINE\Software\Classes\CLSID\
{CE7C3CF0-4B15-11D1-ABED-709549C10000}
@ = "IEHlprObj Class"
HKEY_LOCAL_MACHINE\Software\Classes\CLSID\
{CE7C3CF0-4B15-11D1-ABED-709549C10000}\InprocServer32
@ = "<adware path and file name>\IEHelper.dll"
HKEY_LOCAL_MACHINE\Software\Classes\CLSID\
{CE7C3CF0-4B15-11D1-ABED-709549C10000}\InprocServer32
ThreadingModel = "Apartment"
HKEY_LOCAL_MACHINE\Software\Classes\CLSID\
{CE7C3CF0-4B15-11D1-ABED-709549C10000}\ProgID
@ = "IEHlprObj.IEHlprObj.1"
HKEY_LOCAL_MACHINE\Software\Classes\CLSID\
{CE7C3CF0-4B15-11D1-ABED-709549C10000}
\VersionIndependentProgID
@ = "IEHlprObj.IEHlprObj"
HKEY_LOCAL_MACHINE\Software\Classes\Interface\
{CE7C3CEF-4B15-11D1-ABED-709549C10000}
@ = "IIEHlprObj"
HKEY_LOCAL_MACHINE\Software\Classes\Interface\
{CE7C3CEF-4B15-11D1-ABED-709549C10000}\ProxyStubClsid
@ = "{00020424-0000-0000-C000-000000000046}"
HKEY_LOCAL_MACHINE\Software\Classes\Interface\
{CE7C3CEF-4B15-11D1-ABED-709549C10000}\ProxyStubClsid32
@ = "{00020424-0000-0000-C000-000000000046}"
HKEY_LOCAL_MACHINE\Software\Classes\Interface\
{CE7C3CEF-4B15-11D1-ABED-709549C10000}\TypeLib
@ = "{CE7C3CE2-4B15-11D1-ABED-709549C10000}"
HKEY_LOCAL_MACHINE\Software\Classes\Interface\
{CE7C3CEF-4B15-11D1-ABED-709549C10000}\TypeLib
Version = "1.0"
HKEY_LOCAL_MACHINE\Software\Classes\TypeLib\
{CE7C3CE2-4B15-11D1-ABED-709549C10000}\1.0
@ = "IEHelper 1.0 Type Library"
HKEY_LOCAL_MACHINE\Software\Classes\TypeLib\
{CE7C3CE2-4B15-11D1-ABED-709549C10000}\1.0\0\win32
@ = "<adware path and file name>"
HKEY_LOCAL_MACHINE\Software\Classes\TypeLib\
{CE7C3CE2-4B15-11D1-ABED-709549C10000}\1.0\FLAGS
@ = "0"
HKEY_LOCAL_MACHINE\Software\Classes\TypeLib\
{CE7C3CE2-4B15-11D1-ABED-709549C10000}\1.0\HELPDIR
@ = "<adware path and file name>"
HKEY_LOCAL_MACHINE\Software\Microsoft\
Windows\CurrentVersion\Explorer\Browser Helper Objects\
{CE7C3CF0-4B15-11D1-ABED-709549C10000}
HKEY_LOCAL_MACHINE\System\CurrentControlSet\
Services\Dhcp\Parameters
{C4882884-C3EC-4731-AAAC-CA4828E55074}
= "hex:2e,00,00,00,00,00,
00,00,01,00,00,00,00,00,00,00,f4,07,93,41,08,00,00,00,2c,0
0,00,00,
00,00,00,00,08,00,00,00,00,00,00,00,f4,07,93,41,c0,a8,1e,0
7,c0,8a,
1e,08,06,00,00,00,00,00,00,00,08,00,00,00,00,00,00,00,f4,0
7,93,41,
c0,a8,1e,07,c0,a8,1e,08,0f,00,00,00,00,00,00,00,0c,00,00,0
0,00,00,
00,00,f4,07,93,41,76,69,72,75,73,6c,61,62,2e,70,68,00,51,0
0,00,00,
00,00,00,00,03,00,00,00,00,00,00,00,f4,07,93,41,03,ff,ff,0
0,01,00,
00,00,00,00,00,00,04,00,00,00,00,00,00,00,f4,07,93,41,ff,f
f,ff,00,
36,00,00,00,00,00,00,00,04,00,00,00,00,00,00,00,f4,07,93,4
1,c0,a8,
1e,07,33,00,00,00,00,00,00,00,04,00,00,00,00,00,00,00,f4,0
7,93,41,
00,05,46,00,3b,00,00,00,00,00,00,00,04,00,00,00,00,00,00,0
0,f4,07,
93,41,00,04,9d,40,3a,00,00,00,00,00,00,00,04,00,00,00,00,0
0,00,00,
f4,07,93,41,00,02,a3,00,35,00,00,00,00,00,00,00,01,00,00,0
0,00,00,
00,00,f4,07,93,41,05,00,00,00,"
HKEY_LOCAL_MACHINE\System\CurrentControlSet\
Services\NetBT\Parameters
DhcpNodeType = "dword:00000008"
HKEY_LOCAL_MACHINE\System\CurrentControlSet\
Services\NetBT\Parameters\Interfaces\
Tcpip_{C4882884-C3EC-4731-AAAC-CA4828E55074}
DhcpNameServerList = "hex
(7):31,39,32,2e,31,36,38,2e,33,30,2e,37,
00,31,39,32,2e,31,33,38,2e,33,30,2e,38,00,00,"
HKEY_LOCAL_MACHINE\System\CurrentControlSet\
Services\Tcpip\Parameters
DhcpNameServer = "<DHCP servers>"
HKEY_LOCAL_MACHINE\System\CurrentControlSet\
Services\Tcpip\Parameters
DhcpDomain = "<domain name>"
HKEY_LOCAL_MACHINE\System\CurrentControlSet\
Services\Tcpip\Parameters\Interfaces\
{C4882884-C3EC-4731-AAAC-CA4828E55074}
DhcpNameServer = "<DHCP servers>"
HKEY_LOCAL_MACHINE\System\CurrentControlSet\
Services\Tcpip\Parameters\Interfaces\
{C4882884-C3EC-4731-AAAC-CA4828E55074}
DhcpDomain = "<domain name>"
HKEY_LOCAL_MACHINE\System\CurrentControlSet\
Services\Tcpip\Parameters\Interfaces\
{C4882884-C3EC-4731-AAAC-CA4828E55074}
DhcpSubnetMaskOpt = "hex
(7):32,35,35,2e,32,35,35,2e,32,35,35,2e,
30,00,00,"
HKEY_LOCAL_MACHINE\System\CurrentControlSet\
Services\{C4882884-C3EC-4731-AAAC-CA4828E55074}
\Parameters\Tcpip
DhcpSubnetMaskOpt = "hex
(7):32,35,35,2e,32,35,35,2e,32,35,35,2e,
30,00,00,"
Removal
Open the registry (click 'Start', choose 'Run', and
type 'regedit'), and find the key
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersi
on\Run.
In the list of values on the right, delete the 'srng'
entry.
Next, open a DOS command prompt window (from Start>run
and type cmd ) and enter the following commands:
cd "%WinDir%\System"
regsvr32 /u "\Program Files\Srng\SearchHook.dll"
regsvr32 /u "\Program Files\Srng\IEHelper.dll"
Restart the machine and you should be able to delete
the 'Srng' and 'kugoo' folder inside the Program Files
folder. You can also open the registry (Start->Run-
HKEY_LOCAL_MACHINE\SOFTWARE\Srng, and delete
the 'words.lst' file in the Windows folder.
Finally, restore the normal search settings (Internet
Options->Programs->Reset Web Settings).
TheGuardian: Root class (Registry key, nothing done)
HKEY_CLASSES_ROOT\IEHlprObj.IEHlprObj.1
As above remove shopnav and it will fix this
VX2/a: System file (File, nothing done)
C:\WINDOWS\Downloaded Program
Files\CONFLICT.\IEHelper.dll
Im not sure why this has been identified as VX2 because
its connected to shopnav
If you think Spybot is removing these then try removing
all the entries using that and see if they come back if
they do its because the .dll's are registered so try
running scans in safe mode or unregister the .dll files
that you know are connected to shopnav.
I appreciate why you are unhappy that MS isnt removing
these but it doesnt scan for cookies and if you can get
rid of shopnav it will remove the other problems you
posted. Im not sure how well MS does with Shopnav so you
are best using Spybot or manually removing the files if
MS Antispy is showing clear when you scan
http://securityresponse.symantec.com/avcenter/venc/data/sp
yware.shopnav.html
http://securityresponse.symantec.com/avcenter/venc/data/sp
yware.shopnav.dl.html
http://securityresponse.symantec.com/avcenter/venc/data/sp
yware.2020search.html
Good Luck
Andy