J
Jonathan Teague
Hi,
I'm having immense problems understanding what's going on and welcome any
suggestions.
Scenario: W2K server running the VPN server side, post 1723 tunnelled
through the firewall, many W2KPro clients happily accessing the VPN for
months with no problem.
Problem 1:
I'm trying to give a user with XP Pro access - he can connect and
authenticate no problem but after a short amount of time the connection
drops - the log say's user request but on his PC the connection shows it's
still active for a minute or so I don't believe it's really a user request.
Has anyone else seen this or got any ideas as to what it could be. The user
is not a technical novice and insists he hasn't got anything on his PC to
hang-up idle connections (and in any case they hang up when in use).
Problem 2:
Anyway - to try and solve problem 1 I've borrowed an XP Home laptop.
If I put the laptop inside the firewall it can access the VPN no problem (by
going out to the public IP address on the firewall, back through the
firewall and to the server).
If I put the laptop outside the firewall (to recreate my users real
scenario) then the connection never gets started. The firewall log does not
even show any attempt to access port 1723 on the relevant IP - it's as if
the laptop isn't doing anything. If however I put
http://aaa.bbb.ccc.ddd:1723/ in a browser on the laptop it DOES show up on
the firewall log as an attempt to open 1723.
It's this last point that stumps me as it suggests that the VPN connector
isn't trying to open port 1723.
Really puzzled!
TIA,
Jon.
I'm having immense problems understanding what's going on and welcome any
suggestions.
Scenario: W2K server running the VPN server side, post 1723 tunnelled
through the firewall, many W2KPro clients happily accessing the VPN for
months with no problem.
Problem 1:
I'm trying to give a user with XP Pro access - he can connect and
authenticate no problem but after a short amount of time the connection
drops - the log say's user request but on his PC the connection shows it's
still active for a minute or so I don't believe it's really a user request.
Has anyone else seen this or got any ideas as to what it could be. The user
is not a technical novice and insists he hasn't got anything on his PC to
hang-up idle connections (and in any case they hang up when in use).
Problem 2:
Anyway - to try and solve problem 1 I've borrowed an XP Home laptop.
If I put the laptop inside the firewall it can access the VPN no problem (by
going out to the public IP address on the firewall, back through the
firewall and to the server).
If I put the laptop outside the firewall (to recreate my users real
scenario) then the connection never gets started. The firewall log does not
even show any attempt to access port 1723 on the relevant IP - it's as if
the laptop isn't doing anything. If however I put
http://aaa.bbb.ccc.ddd:1723/ in a browser on the laptop it DOES show up on
the firewall log as an attempt to open 1723.
It's this last point that stumps me as it suggests that the VPN connector
isn't trying to open port 1723.
Really puzzled!
TIA,
Jon.