VPN 800 error

  • Thread starter Thread starter Not so quick
  • Start date Start date
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Not so quick

I think I've done every obvious thing. Everyone still
gets an "800 error, unable to connect". I've got a
Linksys router, they helped me open a port which can
be pinged but not telnet-ed. Any ideas?

Thanks : -~(
 
quoted from http://www.ms-mvps.com
Error 800: Unable to establish the VPN connection. The VPN server may be
un-reachable, or security parameters may not be configured properly for this
connection.

Resolutions:
1) if you have firewall, open TCP Port 1723, IP Protocol 47 (GRE).
2) make sure you can reach the VPN server by using ping. Sometimes, poor
connection can cause this issue too.
3) You may need to updated firmware on a router or firewall if other OS
(win9x/nt/me/w2k) works except XP.
4) The VPN server may not be able to get IP from DHCP for the VPN client.
So, you may want to re-configure VPN host networking settings. For XP pro
VPN host, go to the Properties of the VPN>Network, check Specify TCP/IP
address and Allow calling computer to specify its own IP address, and
uncheck Assign TCP/IP addresses automatically using DHCP.
5) Make sure other secure software blocks your access, for example, if you
use Norton secure software, you may need to add the remote client's IP so
that the client can access.


--
For more and other information, go to http://www.ms-mvps.com

Don't send e-mail or reply to me except you need consulting services.
Posting on MS newsgroup will benefit all readers and you may get more help.

Robert Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN, Anti-Virus, Tips & Troubleshooting on
http://www.ms-mvps.com
This posting is provided "AS IS" with no warranties.
 
Robert L said:
quoted from http://www.ms-mvps.com
Error 800: Unable to establish the VPN connection. The VPN server may be
un-reachable, or security parameters may not be configured properly for this
connection.

Resolutions:
1) if you have firewall, open TCP Port 1723, IP Protocol 47 (GRE).
2) make sure you can reach the VPN server by using ping. Sometimes, poor
connection can cause this issue too.
3) You may need to updated firmware on a router or firewall if other OS
(win9x/nt/me/w2k) works except XP.
4) The VPN server may not be able to get IP from DHCP for the VPN client.
So, you may want to re-configure VPN host networking settings. For XP pro
VPN host, go to the Properties of the VPN>Network, check Specify TCP/IP
address and Allow calling computer to specify its own IP address, and
uncheck Assign TCP/IP addresses automatically using DHCP.
5) Make sure other secure software blocks your access, for example, if you
use Norton secure software, you may need to add the remote client's IP so
that the client can access.


--
For more and other information, go to http://www.ms-mvps.com

Don't send e-mail or reply to me except you need consulting services.
Posting on MS newsgroup will benefit all readers and you may get more help.

Robert Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN, Anti-Virus, Tips & Troubleshooting on
http://www.ms-mvps.com
This posting is provided "AS IS" with no warranties.

The ports were open. I haven't tried to re-configure VPN
host networking settings. It occurs to me that since I'm just
trying to transfer a few files that telnet might be easier. Would
telnet act like a pipeline? Can you tell me how to open and
close a telnet port on the two computers that are going to
be sending and receiving files... ? Thanks : -)
 
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