Volume control does not adjust and stay where selected

  • Thread starter Thread starter Ritter197
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Ritter197

When I want to adjust the volume control on this new notebook, it always
slides back to the top, maximum.
Wave, SW Sync and CD Audio I can adjust and it stays, but not the overall
Volume Control.

Any ideas?

It is using windowsXP, Dual Core, 1 GB Memory Model V6137US
 
When I want to adjust the volume control on this new notebook, it always
slides back to the top, maximum.
Wave, SW Sync and CD Audio I can adjust and it stays, but not the overall
Volume Control.

Any ideas?

It is using windowsXP, Dual Core, 1 GB Memory Model V6137US
Click to expand...

When does it maximize? Try to find this trigger.

It seems likely you either have an application that's
setting it to max every time ran, (so you'd need to
continually monitor it to see when it "slides back to the
top" and decide what you can do about that app (if
anything, if there is no setting in it then it might need
replaced), or if the audio driver is buggy it might do this
and you'd seek a different audio driver version (or audio
software front-end for the audio, sometimes it is packaged
with the driver files and other times a separate download
and installation from the system, mainboard or audio chip
manufacturer).

Something else you could try if this software is separate is
to uninstall it then see if the problem persists when audio
levels are only controlled by the windows mixer.
 
Thanks for the various suggestions.

Let me say something regarding HOW this audio control should work, because I
just saw the same HP Pavillion notebook at COSTCO.

When you put your finger on top of the very row of F keys, there is a + and
a -. When you slide your finger across it, green volume "strips" show up at
the screen and show the decrease or increase.

That does not work.

I do not recall installing anything regarding volume control, since the
notebook is only a few days old.

So far HP technical support (in INDIA) has not been able to help, but were
friendly and will call back with a second level techie.
 
Thanks for the various suggestions.

Let me say something regarding HOW this audio control should work, because I
just saw the same HP Pavillion notebook at COSTCO.

When you put your finger on top of the very row of F keys, there is a + and
a -. When you slide your finger across it, green volume "strips" show up at
the screen and show the decrease or increase.
Click to expand...


I'm unclear what you mean, there is a separate buttons or
touch-sensitive area above the <F(n)> keys? If so, I would
also wonder about manufacturing or assembly defects, if it's
possible this is continually shorting out the "+" key for
some reason.

If it were old, I'd suggest taking it apart, but since new
and under warranty, if the software changes proposed earlier
dont help then I'd see about getting it replaced,
preferribly instead of having some service center fiddle
with it which could take ages and not entirely fix the
problem plus if they try to repair it the case is being
taken apart, maybe not put back together as well as it was
in the first place which might've been the whole problem
with the + button (if it is the problem).



That does not work.

I do not recall installing anything regarding volume control, since the
notebook is only a few days old.
Click to expand...

I'm not suggesting you did, rather that whatever is/was
already installed might be buggy. Remember that buggy or
not a manufacturer has to use the software available, and
patch it later.


So far HP technical support (in INDIA) has not been able to help, but were
friendly and will call back with a second level techie.
Click to expand...

I would carefully document all of this in case you have to
escalate the situation to a replacement request.

If your system allows booting to a special multimedia player
mode, bypassing windows, you might try that (with a
multimedia disc inserted so it has something to "do", and
see if the volume controls are working then.
 
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