Voltage Probe - Dell OpenManage

  • Thread starter Thread starter Tom Penharston
  • Start date Start date
T

Tom Penharston

This is quite possibly the most aggressive warning message I've ever
seen from Dell. I should probably uninstall the Dell OM software, but
before I do I'll cross-post and make some calls.

Dell Precision
Windows XP SP2

Warning Event Notification:
"A voltage probe has exceeded a non-critical threshold. Contact your
Help Desk or Dell Technical Support for further assistance."

Although the error is "non-critical" the message returns within 60
seconds of closing. This computer is running the Dell OpenManage
Client Connector. It's an out of warrantee PC but still very useful;
I'd rather run without the Dell software then to see warnings that I
can't diagnose. What voltage probe? Any ideas?
 
I never understood how Precisions were classified. I used to call Dell
Tech Support and go through the Server group, but then I'd be separated
into a group that was strictly Precisions. The last few times I called
I thought I went into a Desktop group, rather than a Precision group.
If you want to call a Precision a "Server" then go ahead. I just think
of the Precision as an advanced desktop.

OpenManage is another story. They only provide OpenManage support for
certain lines of computers including Precision. If that's all it
takes, then call it a server.
 
Am I the only one who runs OM client on Precisions? Why do they
provide the software if we aren't supposed to use it?
 
Newsbeitrag
Am I the only one who runs OM client on Precisions? Why do they
provide the software if we aren't supposed to use it?
Click to expand...
What is this OM capable of? I already downloaded it, but haven't yet
got into it..
 
OM is capable of diagnosing the hardware and relaying messages.
Unfortunately, on the Precision I mentioned above, the voltage message
isn't useful. The dialog box is an annoyance. I don't know if the
problem is in a power supply, mobo, or other hardware.

Does anybody run OM on PowerEdge servers?
 
Talula123 said:
the workstation started counting down from 60
seconds to shutdown, with a cancel option.
Click to expand...

I've never seen that before.

Does anyone want to say anything good about Dell OpenManage?
 
Tom said:
Am I the only one who runs OM client on Precisions? Why do they
provide the software if we aren't supposed to use it?
Click to expand...
NO,

But maybe you should call it "IT Assistent", as that is what you are
running.

That is the OM client which runs on a desktop.

But to return to your original question:

These messages are caused by the OM or IT/A client not "understanding"
the ESM (Embedded System Management) messages.

The easiest solution (if there is no obvious hardware failure) is to
upgrade to the latest System BIOS and ESM / ERA / DRAC Firmware.

That normally solves these messages.

If that does not work, you are probably looking at a new Workstation.

Regards,

Frank
 
Thanks Frank. Although the reply came 3.5 months after the original
question I still apprecitate you answer. Thank you.
 
Back
Top