Vista won't boot; black screen. Done all suggested.

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I have Vista and it has stopped loading to my computer. I have run all the
diagnostics, all the repairs (they have all run more than 24 hours without
change) and tried to reinstall (which I've let run for 24 hours without
change). There is no change to my computer status; it still won't run, Vista
is no longer present, and I've spent hours on the phone with Dell running all
this as well as rerunning it on my own. I have only 1 hdd. Vista came
preinstalled and worked fine until 11/16. It ran all my weekly scans; when I
turned my computer back on the next day, Vista did not load. There were no
error messages. Can anyone help me; I'm seeing similar but not quite the
same issues on the forum. I'm on someone else's computer and I have limited
access because my computer won't work.

Specifics: I've run the hdd diagnostics - all pass. I've run all the
hardware configuration tests and all pass. My BIOS works fine. I've tried
reinstalling from cd/dvd that comes with system - it has run for 24 hours
without a change in status. The 'Attempting repairs' has also run for 16
hours without change in status. I've spoken to Dell, and now I come here.
Again, all the tests and diagnostics tell me my hardware's fine. The
software simply is not working nor is it repairing or reinstalling as it
should. Any suggestions? Ask any questions you may need to get the
information required to give a response. Do NOT post a link unless
absolutely necessary to explain your procedure. Thank you!

Oh, and if this is not the appropriate discussion group, please be aware
that there are two others I will post on because I simply don't know what
this would fall under.
 
I have Vista and it has stopped loading to my computer. I have run all the
diagnostics, all the repairs (they have all run more than 24 hours without
change) and tried to reinstall (which I've let run for 24 hours without
change). There is no change to my computer status; it still won't run, Vista
is no longer present, and I've spent hours on the phone with Dell running all
this as well as rerunning it on my own. I have only 1 hdd. Vista came
preinstalled and worked fine until 11/16. It ran all my weekly scans; when I
turned my computer back on the next day, Vista did not load. There were no
error messages. Can anyone help me; I'm seeing similar but not quite the
same issues on the forum. I'm on someone else's computer and I have limited
access because my computer won't work.

Specifics: I've run the hdd diagnostics - all pass. I've run all the
hardware configuration tests and all pass. My BIOS works fine. I've tried
reinstalling from cd/dvd that comes with system - it has run for 24 hours
without a change in status. The 'Attempting repairs' has also run for 16
hours without change in status. I've spoken to Dell, and now I come here.
Again, all the tests and diagnostics tell me my hardware's fine. The
software simply is not working nor is it repairing or reinstalling as it
should. Any suggestions? Ask any questions you may need to get the
information required to give a response. Do NOT post a link unless
absolutely necessary to explain your procedure. Thank you!

Oh, and if this is not the appropriate discussion group, please be aware
that there are two others I will post on because I simply don't know what
this would fall under.
Click to expand...

Reboot the machine, holding down the F8 key while it comes up, when it
beeps constantly let go of the F8 key. It will come up with a list of
options, chose the one that loads the most recent Restore Point.
 
Hi,

It would help to know how far it loads before it halts. Does the transfer to
the hard drive take place? Do you see anything beyond the POST?

You mentioned running "all the diagnostics", but do not specify which. Was
one of them a memory test?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
My thoughts http://rick-mvp.blogspot.com
 
Thank you all for the response. Yes, I did the F8 thing and tried to
restore, but it just stopped at the restore prompt. When I tried to
reinstall, it stopped just before giving me any instructions - all I got was
the 'please wait' screen and a stationary hourglass.

I don't think I got the ethernet card you speak of, but if I do, and it was
that, even the Dell people were stumped because the system simply would not
touch the OS, not even for restore. I did run memory tests and they came up
as 'pass'. What Dell is doing now is that they will send me a new disk
drive. If that doesn't work, they will start on the memory.

If this is an update problem, it should be listed somewhere, no? I am
angry, but not upset. I was told, by the way, that I cannot downgrade to XP
and THAT is frustrating. Ah well. I welcome any thoughts or ideas as to why
this could have occurred, and I will be glad to note if the new hdd works or
not.
 
Thank you all for the response. Yes, I did the F8 thing and tried to
restore, but it just stopped at the restore prompt. When I tried to
reinstall, it stopped just before giving me any instructions - all I got was
the 'please wait' screen and a stationary hourglass.

I don't think I got the ethernet card you speak of, but if I do, and it was
that, even the Dell people were stumped because the system simply would not
touch the OS, not even for restore. I did run memory tests and they came up
as 'pass'. What Dell is doing now is that they will send me a new disk
drive. If that doesn't work, they will start on the memory.

If this is an update problem, it should be listed somewhere, no? I am
angry, but not upset. I was told, by the way, that I cannot downgrade to XP
and THAT is frustrating. Ah well. I welcome any thoughts or ideas as to why
this could have occurred, and I will be glad to note if the new hdd works or
not.
Click to expand...

I can relate to your problems. I went through the same crap with Dell and Vista for
over five months with a newly purchased laptop computer. Dell's wonderful 'on-site'
service was a joke (that's where you talk to Dell's 'support' for a week and they
blame everything on something other than their laptop then you finally send the
system back to Dell because it'll be fixed faster that way and they keep it for two
weeks and it'll come back with all your settings and data gone and it will still
have the same problems it had when you sent it). Well, at least Dell paid the
shipping back.

As for the XP down-grade, about a month ago I paid my local computer shop $235 to
wipe Vista and load Windows XP Home Edition on to my laptop. Since purchasing this
laptop in May and up until the day when Vista was dumped and XP loaded, it didn't
run a full 24-hours without some sort of problem, usually a major one requiring a
hard shutdown and restart. Now, running XP, I can keep it on for a week at a time
with no problems at all. In addition, it is now LIGHTNING FAST! Vista shmista!

Also.....Aero Glass suck my ass. What a joke.

I simply can't believe that both Vista and XP came from the same company. It's like
someone kidnapped all the good MS programmers and replaced them all with Oompa-
Loompa's. And what's up with Office 2007? Were they just trying to confuse all of us
looooong time Office Users? Well, Open Office is out there and it works, and it's
FREE.

Good luck,
JCM
 
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