G
Guest
I have sent the following email to microsoft support, as i expect, i got no
help at all,
lets see our luck here!
--------------
Hi,
I bough Windows Vista yesterday and then I tried to upgrade my current
Windows Xp version to Windows Vista using the DVD. The installation went
good, then the computer had to restart. That's where the problem occured, the
computer didn't want to boot anymore, it kept on rebooting after getting a
black screen. The computer was reacting like if there was no OS installed.
Then I try to boot from the DVD. After pressing "enter" when i got the
message, "Press any key to boot from CD or DVD", the computer just rebooted
again. It just couldn't boot from the DVD for some reasons. I have tested the
DVD, to see if the boot is damaged, on 2 other computers, but there was no
problem at all with these computers. The DVD doesn't appear to be damaged. I
then tried to put the Windows XP CD and boot it, and it worked all right
(that's whith the first computer). So I reinstalled Windows XP.
I don't know why the DVD was not bootable with the computer and why the
Vista installation didn't continue. I didn't yet try to install Vista on
other PCs using that DVD, but I don't think there is any problem with it.
I will give you the specification on my computer, it's actually a laptop
(and its written "windows vista capable" on it...):
- Asus A8Jm laptop
1.83ghz Intel Core Duo T7200
2GB DDR2 667mhz Ram
nVidia 7600 GO 512mB Video Card
DVD+-RW Rom
10GB free space before upgrading to Vista
I have read about the "Windows Vista Flat" install, do you think this will
fix the problem? Or maybe my laptop needs a BIOS update or something like
that? I have no other bootable DVD, so i couldn't test if booting form a DVD
was the problem or not...
Please let me know.
Thanks for your time,
Philippe
help at all,
lets see our luck here!
--------------
Hi,
I bough Windows Vista yesterday and then I tried to upgrade my current
Windows Xp version to Windows Vista using the DVD. The installation went
good, then the computer had to restart. That's where the problem occured, the
computer didn't want to boot anymore, it kept on rebooting after getting a
black screen. The computer was reacting like if there was no OS installed.
Then I try to boot from the DVD. After pressing "enter" when i got the
message, "Press any key to boot from CD or DVD", the computer just rebooted
again. It just couldn't boot from the DVD for some reasons. I have tested the
DVD, to see if the boot is damaged, on 2 other computers, but there was no
problem at all with these computers. The DVD doesn't appear to be damaged. I
then tried to put the Windows XP CD and boot it, and it worked all right
(that's whith the first computer). So I reinstalled Windows XP.
I don't know why the DVD was not bootable with the computer and why the
Vista installation didn't continue. I didn't yet try to install Vista on
other PCs using that DVD, but I don't think there is any problem with it.
I will give you the specification on my computer, it's actually a laptop
(and its written "windows vista capable" on it...):
- Asus A8Jm laptop
1.83ghz Intel Core Duo T7200
2GB DDR2 667mhz Ram
nVidia 7600 GO 512mB Video Card
DVD+-RW Rom
10GB free space before upgrading to Vista
I have read about the "Windows Vista Flat" install, do you think this will
fix the problem? Or maybe my laptop needs a BIOS update or something like
that? I have no other bootable DVD, so i couldn't test if booting form a DVD
was the problem or not...
Please let me know.
Thanks for your time,
Philippe