Vista Windows Mail won't send and OEHelp.com didn't fix it.

  • Thread starter Thread starter Guest
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G

Guest

I have an unsent email that I can't delete and I've downloaded and used the
recommended program from OEHelp.com/WMUtil. This program is telling me that
it is unable to access the database. It gives me a long
"System.AccessViolation Exception:" It tells me that it "attempted to read
or write protected memory. This is often an indication that other memory is
corrupt."

Does anyone have any idea how to fix this? thanks.

Patricia
 
Did you read the Help file with WMUtil? Is Windows Mail shut down when you
are attempting to clear the stuck message in the Outbox?? Specifically,
there is this warning on the website where you obtain WMUtil:

"If Windows Mail is open, or if a current WinMail.exe process is running,
the Database functions are disabled, and the WinMail.exe process must be
terminated before these features can become available. (If WinMail is closed
and these buttons still remain disabled, then perform a CTRL-SHIFT-ESC, and
under Processes find WinMail.exe and click on it, and then click the End
Process button.)"

If that fails, use CTRL+ALT+DEL to bring up Task Manager and End Processes
for Windows Mail.


Jim Pickering
MVP-Windows Mail Applications
Please reply to newgroup only
 
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